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Days Inn And Suites Downtown Gatlinburg Parkway

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Days Inn And Suites Downtown Gatlinburg Parkway
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1,504 Reviews from our TripAdvisor Community

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Showing 1,501: English reviews
Start your review of Days Inn And Suites Downtown Gatlinburg Parkway
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Spruce Pine, United States
Reviewed yesterday NEW

The staff was friendly and helpful, but not in the least bit professional looking. I feel if one is working customer service they are the "face" of a company. Their attire and overall appearance needed some work. The entire place was in some serious need of updating. The pool was also down for repairs, which was bad because that was...

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Helpful?
Thank Angela S
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

We stay in this motel every year when we visit Gatlinburg. The location is great. The staff is very helpful. Will continue to stay here! The rooms are a little outdated, but it's still worth the price.

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2Thank Michell K
About Hotel's Favourite Review
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Michell K, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so...

Reviewed 2 days ago NEW

We had been on the road traveling in the rain for hours. When we arrived it was so nice to be greeted with such a smiling face! Erin at the front desk did an excellent job getting us checked in and giving us advice on the surrounding area. Room was perfect! The view was wonderful! I do believe this will...

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Helpful?
1Thank Crystal931
Hendersonville, North Carolina
Reviewed 2 days ago NEWvia mobile

First the good...staff was friendly, bed was comfortable. Location is great Now the bad. This is a dive. Worst thing was ceiling in bathroom inadequately repaired from previous leak. Did not notice on check in, but next morning when people over me took shower, the ceiling leaked and OMG....see photo. Holes in wall, inadequate curtains that were falling off, phone...

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Thank Tomlin2232
canon, nc
Reviewed 3 days ago NEW

Review collected in partnership with Days Inn
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Thank M4964GImarkp
Sun Prairie, Wisconsin
Reviewed 4 days ago NEW

This property is not up to the standards of Days Inn hotels. We were very disappointed in the overall property

Review collected in partnership with Days Inn
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Thank Jan B
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Jan B, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you...

Reviewed 4 days ago NEWvia mobile

For the price and location you really can't beat it. Friendly staff and clean room to sleep in. Right in the heart of Gatlinburg. 2nd time staying here and have no complaints so far. Last room we stayed in had a small hole in the wall but honestly nothing horrible.

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1Thank Steven Q
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Steven Q, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly...

Ryland Heights, Kentucky
Reviewed 1 week ago

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1Thank Shana H
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Reviewed 1 week ago via mobile

Not the best not the worst. For the cost, the location is extraordinary. The beds are more comfortable then I expected. The room overall was lacking. I thought I could overlook it as you get what you pay for but the electrical outlets hanging out of the wall was a little unnerving. I am surprised to see this is a...

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Helpful?
2Thank Lisa S
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Lisa S, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We greatly appreciate your time in bringing a number of important matters to light and we hope that...

Greenville, South Carolina
Reviewed 1 week ago

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1Thank michellecO5339GU
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more   less 

Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Address: 1109 Parkway, Gatlinburg, TN 37738-3107
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 3,685 - ₹ 11,183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
Number of rooms: 101
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Also Known As:
Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn And Suites Downtown Gatlinburg Parkway staff and other travellers.
9 questions
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Ringgold, Georgia
over a year ago

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Questions? Get answers from Days Inn And Suites Downtown Gatlinburg Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do yourself a favor, go somewhere else!”
N2696HJrobh, 14 Mar 2017 | Read review
“your choice of rooms”
jsagima, 13 Mar 2017 | Read review
“Best to not go during busy times - or ask for a room in the renovated portion of the hotel”
jorbar4, 22 Feb 2017 | Read review
“Rooms with a balcony have rockers and locking doors.”
1967Momof4, 28 Nov 2016 | Read review
“Accessibility was a big plus. Restaurants were close and good ones at that.”
D3172ZTjaym, 12 Oct 2016 | Read review
5 of 5