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Old Creek Lodge

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Old Creek Lodge
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621 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Deltona, Fl
Reviewed 10 April 2015

I went with my family. It is a motel, in that the doors are on the outside and to get to everything (ice,elevator, etc) it's covered but outside. We went while it was snowing. We picked this place because it had a fire place in the room and the location is within walking distance to the main drag, which we...

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Helpful?
1Thank Shellmybab
General M, Manager at Old Creek Lodge, responded to this review

shellmybab, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay and that you were able to stay warm! The hard floors and actually new,we had renovated all of our rooms! We hope that you will come back to stay with us again soon! Thank you, Dakota E.

Florida
Reviewed 1 April 2015 via mobile

We stayed at the old creek lodge april 1st. This was the worst place I have ever stayed. Hard beds. Paper thin walls. VERY VERY VERY NASTY ROOMS. The bathroom is very small and the shower had mold in it. The breakfast was always gone by 9 am they don't put nothing new out if it's gone the front desk...

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3Thank Kyleey
General M, Manager at Old Creek Lodge, responded to this review

Kyleey, I would like to thank you for informing us on your situation and this is something that we take very seriously! We will be sure to have a meeting with all of our staff and let them know that this is unacceptable and if the food is low then they need to put more out immediately. About the rooms,...

Reviewed 1 April 2015

My wife and I visited Gatlinburg for the first time and chose Old Creek Lodge for the in-room jacuzzi and fireplace. Our expectations were fully met and exceeded. The room was beautiful and spotless. Everything was in good working order. Private balcony overlooking the stream. It got cold the weekend we were there and the fireplace helped nicely. We enjoyed...

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Thank Scott-n-Alicia
General M, Manager at Old Creek Lodge, responded to this review

Scott-n-Alicia, Thank you so much for letting us know how your stay was! We are elated to read about your enjoyable experience and we very glad to see that you enjoyed your breakfast and were able to stay warm on that cold weekend! We hope that you will come back to see us again soon! Thank you, Dakota E

Auburn, Indiana, United States
Reviewed 30 March 2015

Beautiful place and location. The doors open to the outside, but the hotel is very quiet and sits along the river. Our room had a view of 2 rivers coming to a "T," it was very nice! The rooms are NEWLY renovated. Our room on the third floor just had the baseboard put in while we were there. Hard wood...

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Thank Michelle K
General M, Manager at Old Creek Lodge, responded to this review

Michelle K, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay with us and really enjoyed our new renovated rooms! We hope that you will come back to see us again soon! Thank you!

Reviewed 28 March 2015

I can't really explain why I was disappointed in this hotel. It was exactly as advertised. We reserved a 2 queen bed room with a jacuzzi and fireplace. That's what we got. Yet I was just a little let down when we entered the room. The beds were very hard and NOISY. Anytime anyone rolled over or moved in the...

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5Thank Adalynsnana
General M, Manager at Old Creek Lodge, responded to this review

Adalynsnana, I would like to thank you for your review and also apologize for your experience. We always want our guests to have the best experience possible and are glad that you informed us of ways that we need to improve. We are always looking for new ways of improvement to enhance yours nad other future guests experience. We hope...

Chattanooga, Tennessee
Reviewed 25 March 2015

We stayed here based on the user reviews on Tripadvisor. My pregnant wife and I went here for a weekend getaway before the new baby comes. This was our first overnight trip to Gatlinburg. The Summary: Uncomfortable beds and disrespectful, rude management -- stay away!! First the Good: The hotel was very clean. It is one of the cleanest rooms...

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11Thank covcolff
General M, General Manager at Old Creek Lodge, responded to this review

Thank you for choosing to stay at Old Creek Lodge and taking the time to share your experience with us. As of March 11, 2015 Old Creek Lodge is under new management. I know that does not change the bad experience you had while staying in February but we have made significant improvements not only to our building structure but...

Williamsburg, Kentucky
Reviewed 19 March 2015 via mobile

My husband and I travel to Gatlinburg a couple times a year and have always stayed here..never a disapoint..always very clean and they just recently freshly painted the exterior and the rooms as well..all the rooms used to be carpeted but they just put all new flooring in the rooms...nice...all rooms have a balcony that overlooks streamview..they have raised their...

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Thank Love2travel8161972
General M, General Manager at Old Creek Lodge, responded to this review

Paul H, Thank you for taking the time to let us know how your stay was. We are so happy that you continue to choose Old Creek Lodge as your destination choice in the Smoky Mountains. One of our nearby sister properties does offer a indoor pool and you are welcome to access this pool all year long. Thank you...

Alabama
Reviewed 17 March 2015

My husband and I stayed here for a weekend getaway in Feb. Loved the room, fireplace, stream view and location. It's hard to go to Gatlinburg in the winter and stay away from the "church retreat" kids (seems like there is one every weekend). They were loud, slamming doors up late and up early. Management was nice enough to move...

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1Thank AlabamaDisneymom
General M, Manager at Old Creek Lodge, responded to this review

AlabamaDisneymom, Thank you for sharing your experience with us! We are elated to read that you had enjoyable stay and we do apologize for the groups, it does seem like we get quite a few groups here in the winter. We are glad to hear that you were able to be moved to a quitter floor. We hope that you...

GOTHA
Reviewed 1 March 2015 via mobile

We've been here a number of years. Service is always high quality. Rooms are good with a woodsy rustic-like atmosphere. The only negative are the people who smoke outside since the whole place is smoke-free. Extremely close to downtown Gatlinburg and the Smoky Mountains.

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1Thank spyderman_O
General M, Manager at Old Creek Lodge, responded to this review

spyderman_O, We are elated that you are a repeat guest and are always satisfied! We are smoke free and normally we ask that people do not smoke near the hotel but we do apologize that people were smoking near you. We hope that you will come back to stay with us again soon! Thank you! Dakota E.

Knoxville, Tennessee
Reviewed 19 February 2015

My husband and I stayed here over Valentine's weekend. Upon check in we were handed our room key and was not told in what direction to go to find our room. The room didn't look anything like the pictures of the rooms on the website. The beds were not comfortable at all. The walls were paper thin and we heard...

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4Thank Savannah J

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Double Queen Room with Balcony Overlooking Stream (48)
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Executive King Room with Balcony Overlooking Stream (58)
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King Suite with Jacuzzi and Balcony Overlooking Stream (55)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Old Creek Lodge promises the best that nature has to offer in Gatlinburg with its unique mountain charm located at the entrance to the Great Smoky Mountains National Park. At Old Creek Lodge you’ll find state-of-the-art amenities among its traditional mountain craft decor and massive log beams. Downtown Gatlinburg shops, restaurants, and attractions are just outside your door. ... more   less 

Additional Information about Old Creek Lodge

Address: 680 River Rd, Gatlinburg, TN 37738-3129 (Formerly Fairfield Inn Gatlinburg Downtown)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 6,739 - ₹ 12,866 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Creek Lodge 3*
Number of rooms: 54
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Also Known As:
Old Creek Hotel Gatlinburg
Fairfield Inn Gatlinburg
Fairfield Gatlinburg
Gatlinburg Fairfield Inn
Hotel Style:
#14 Family Hotel in Gatlinburg
#17 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Old Creek Lodge staff and other travellers.
6 questions
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Questions? Get answers from Old Creek Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms 9-11 may have the best river view”
 of 5 bubbles havefunaway, 18 Jan 2017 | Read review
“We have family of three, King suite, in center of building, 3rd floor with pull-out is perfect. Very comfortable.”
 of 5 bubbles randymS5532FX, 29 Nov 2016 | Read review
“All of the rooms face the river (or stream) behind it so really you can't lose!”
 of 5 bubbles kellypostell, 18 Nov 2016 | Read review
“hotel elevator is located in the center of building”
 of 5 bubbles 3riverssinger, 31 Oct 2016 | Read review
“The top floor towards the end should be quietest since the elevator is in the center.”
 of 5 bubbles kmeyer5063, 22 Oct 2016 | Read review
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