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Glenstone Lodge

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Glenstone Lodge
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926 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Atlanta, Georgia
Reviewed 3 December 2014

If you are looking for an affordable hotel and to have more money to buy stuff in Gatlinburg, this hotel is not that bad. What sold me to come here is their indoor pool and spa, which is also not bad since it is HEATED. I enjoyed the heated spa after the long cold walk along Gatlinburg strip. This hotel...

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Helpful?
Thank Melissa B
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for choosing our hotel and taking the time to write this review. We glad you enjoyed our indoor pool and spa and hope you recommend us to your friends and family. We are looking for to seeing you on the next Smoky Mountain adventure. Happy Holidays,

Nashville, Tennessee
Reviewed 30 November 2014

We scheduled out visit for my birthday and planned a nice Thanksgiving Weekend get-away in Gatlinburg. Eveything was great except this hotel. A kids' football tournament was in town and their parents took over the pool area as their own private party area and the management of this hotel did nothing to stop it. They set up a DJ speaker...

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4Thank TravelingToddlersMom
Pierre B, Manager at Glenstone Lodge, responded to this review

Please accept our most sincere apologies for the disappointing service you received during your recent stay. I know that in many cases, We cannot make up for what has already transpired, but we want to ensure you that we are working very hard to ensure that your next stay will be pleasant and comfortable. Thank you for choosing our hotel...

Reviewed 30 November 2014 via mobile

We stayed at this hotel because of a promotion. It is being remodeled so that is good. The lobby was beautifully decorated. The bathroom was a bit small for us, but was doable. I think they need to put a grab bar in the tub but it was not a "handicap accessible" room. We had two queen beds and one...

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1Thank jtnsing63
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for your review of your recent stay at Glenstone. We apologize about the noise issue that you encountered during your stay here and regarding the grab bar of our rooms we will keep that in mind during our renovation process. Sincerely,

Long Island, New York
Reviewed 13 November 2014

This hotel is 2 blocks from the downtown area in the middle of Gatlingurg. Easy walking distance to evrything downtown. The room was nice, nothing deluxe but nice. It was very clean and it always smelled nice. My rate included breakfast and I enjoyed it every morning. Cooks would make you fresh omellets or waffles. There was bacon, fruits, hot...

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1Thank NYWayneman
Summerville, South Carolina
Reviewed 10 November 2014

When I first arrived to check in, I stood at the desk and watched the actual front desk supervisor play on her smart phone for a few moments. This was the first time I ever checked into a hotel and was not explained anything about the property. I could very obviously see a large pool area with multiple levels, which...

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1Thank Fun4lyfe
Birmingham, Alabama
Reviewed 4 November 2014

Old and worn out, but not awful. Reasonable location within walking distance of the downtown Gatlinburg attractions. Kids will love the large indoor pool! I have stayed here 3 times for business meetings... its OK, but not great.

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1Thank W S
Amarillo, Texas
Reviewed 2 November 2014

It needs quite a bit of updating. There is only one very slow elevator. It is glass enclosed so you can see the trash in the large pool of water on the sagging car port roof out front. The room carpet needed to be replaced and were not vacuumed daily The entry door handle was about to fall off. The...

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2Thank Rod347
Garland, Texas
Reviewed 30 October 2014

At first glance the Glenstone Lodge seems amazing. My first impression of the big lobby that had a glass wall showcasing the amazing indoor waterfall and swimming area and the chef standing at attention waiting for diners was that the place was a gem. It is an older property but my senior citizens on this trip had many issues with...

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3Thank Georgia M
Montgomery, Texas
Reviewed 27 October 2014

The staff was very nice and the room was comfortable! Food in the cafe was also good! The best was that it was walking distance to everything in Gatlinburg! Also very reasonable room for the price! We'll be back next year!

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3Thank Rhonda S
Crossville, Tennessee
Reviewed 27 October 2014

We arrived at the hotel at around 2 PM. My mother is a 91 year old handicapped, immobile, frail woman who is totally dependent upon me. She cannot walk so we wheel her around in a wheelchair. I went to the front desk to ask if we could check in 1 hour earlier since my mother was very worn out...

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11Thank lorrainemarieq

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trl, Gatlinburg, TN 37738-3339
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 6,193 - ₹ 11,538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glenstone Lodge 3*
Number of rooms: 216
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Also Known As:
Glenstone Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Glenstone Lodge staff and other travellers.
11 questions
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8 months ago
Indiana
over a year ago

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Questions? Get answers from Glenstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side are exposed to construction next door.”
 of 5 bubbles Nanish481, 28 Feb 2017 | Read review
“When in room keep deadbolts locked!”
 of 5 bubbles tigereye0912, 27 Feb 2017 | Read review
“We had a suite which was very large and comfortable.”
 of 5 bubbles Guitarman4753, 22 Jan 2017 | Read review
“Get a room up front”
 of 5 bubbles 699susanz, 18 Jan 2017 | Read review
“rooms at the front side of the hotel, not on the side”
 of 5 bubbles SKOnLoose, 16 Nov 2016 | Read review
5 of 5