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Glenstone Lodge

Traveller (298)
Room & Suite (126)
Pool & Beach (80)
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About
  • Excellent21%
  • Very good27%
  • Average25%
  • Poor14%
  • Terrible13%
Glenstone Lodge features a variety of newly renovated accommodations to suit all needs and budgets. Whether it’s a large King or Double Queen room, you’ll find the space you need with a price that you can easily afford at our hotel near Great Smoky Mountains National Park. If you are planning a family vacation, Glenstone Lodge also offers large Suite accommodations perfect for the entire family. Our charming lodge is a Gatlinburg landmark located in a beautiful mountain setting along the clear and sparkling LeConte Creek in the heart of Gatlinburg. Our location allows our guests to be sheltered from the pedestrian traffic and noise yet provide the convenience of being within walking distance to downtown Gatlinburg and all the many attractions. A trolley stop is in front of the hotel for an added convenience for those who may want to visit surrounding cities. Many group planners are repeatedly placing their confidence in the Glenstone Lodge due to this ongoing commitment.
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Property amenities
Pool
Free Parking
Restaurant
Wheelchair Access
Free High Speed Internet (WiFi)
Meeting Rooms
Hot Tub
Business Centre with Internet Access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Reviews(1,123)
Traveller rating
  • 239
  • 297
  • 284
  • 158
  • 148
Traveller type
Time of year
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Show reviews that mention
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Navigator21070260820
143
Reviewed 6 days agovia mobile
An older hotel that has been well kept. It provides clean rooms, good amenities, and a great location in Gatlinburg. The staff is friendly and helpful. It is within minutes of the National park. We had a great stay.
Thank Navigator21070260820
Response from glenstonelodge, Hotel Manager at Glenstone Lodge
Responded 4 days ago
Dear Guest, Thanks for the contribution you have made through this review. We're glad you like each and every aspect of your stay. Our goal is to provide an experience worth repeating for every guest, every time. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward for welcoming you once again. Sincerely, Hotel Manager.
Stay57693096813
10
Reviewed 2 weeks agovia mobile
We stayed here for the week of thanksgiving. Hotel was very clean and the staff was very nice. We had a problem in our room with a water leak and they came immediately to see about it. Definitely recommend. Also the pool area was really nice. Not a far walk to the gatlinburg strip.
Thank Stay57693096813
Response from Claudette G, Director of Sales at Glenstone Lodge
Responded 1 week ago
We'd like to thank you for taking the time to post your comments regarding your recent stay with us. Glad to hear that our staff was quick at taking care of the leak issue.The location of the hotel does make it very convenient to access all that downtown has to offer. I will pass along your compliments to our team! We hope to have the lovely pleasure of serving you again in the near future.
Mike
Spartanburg, South Carolina
113
Reviewed 2 weeks agovia mobile
The rooms have paper thin walls. On 11/22/18 at little past 3 or 4 am in the morning a trash truck was out in the parking lot making an absolute Ruckus. It woke me up dead out of my sleep. If trash is going to be picked up it doesn’t need to be done we’re it wakes people up. Based on that! I will never stay here again. Door has no insulation or seal around it. You can literally see outside through the frame of the door. There was what looked like a booger on the bottom of a box spring . All in all. I love Gatlinburg and pigeon forge ! It’s one of my favorite places to visit and so many awesome hotels but this is not one of them!!
1 Thank Mike
Response from Claudette G, Director of Sales at Glenstone Lodge
Responded 2 weeks ago
Dear Guest, We appreciate your comment and am sorry about your experience while staying at the Glenstone Lodge. Rest assured that I will notify the City of this ridiculous hour of dumpster pick up. I will review your comments with our management staff to see what might be done and take appropriate action so that future guests do not have the same experience. We hope that you may grant us another chance to better impress you in the future.
Alexis G
10
Reviewed 2 weeks agovia mobile
These 2 ladies made our trip absolutely fantastic! Their friendliness and helpfulness alone made us so excited about our stay here. By far the best two staff members I’ve ever met at any hotel. They are amazing!!!
Thank Alexis G
Response from glenstonelodge, Hotel Manager. at Glenstone Lodge
Responded 2 weeks ago
Dear Guest, Thank you for your positive feedback from your recent stay at the Glenstone Lodge. We are delighted to know that you were cordially served by our team members ensuring that you had a great stay at the hotel during your visit. It is exciting to note that you had a pleasant overall stay. We hope to see you at the hotel again soon. Best Regards, Hotel Manager.
Sightsee12910323718
10
Reviewed 3 weeks agovia mobile
Katie and Lindsey were EXTREMELY NICE when we checked in!!! Great service and super duper friendly! 100% enjoyed our stay and would definitely go back again!!!!! These two girls in particular were great!! Thank you so much, Katie and Lindesy and Glenstone Lodge as well!!!! :)
Thank Sightsee12910323718
Response from Claudette G, Director of Sales at Glenstone Lodge
Responded 2 weeks ago
Hi Sightsee, I am so happy to hear that you enjoyed your visit at the Glenstone Lodge and I'm delighted to hear that Kaitlyn and Lindsey made your check-in extremely nice. I will pass along your compliments to both of them and our team. Reviews like yours are very gratifying for our staff and empower us to make your next experience an even better one; so for that we thank you and look forward to your next visit.
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Questions & Answers
Ask a question
karajanell86
16 August 2018|
AnswerShow all 4 answers
Response from Pankeeta P | Property representative |
yes, there is a baby pool in the corner.
1
Vote
Wade O
20 May 2018|
AnswerShow all 2 answers
Response from Claudette G | Property representative |
Hi Wade, You can make that request at the time of reservation, we will do our best to reserve such room depending on availability. July is building to get pretty busy already. Look forward to seeing you then.
0
Votes
Martha A H
23 September 2017|
Answer
Response from jasonrwoolsey | Reviewed this property |
I can answer a few of your questions, but I am not sure about the others. The outdoor pavilion is very close to the parking area and as a matter of fact is adjacent to the back corner of the lot. The pavilion is full of... More
3
Votes
Room Tips
"We got a room with a fireplace on the back side, quite and relaxing."
jjshirley
4 Nov 2018
Read review
"Rooms by the interior pool can be a little noisier with kids in the pool. Didn't seem to be loud enough..."
Darrelk
27 Oct 2018
Read review
"Avoid pool room."
293magedm
24 Oct 2018
Read review
"Get a room on the front side of hotel with a balcony"
dough326
15 Oct 2018
Read review
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PRICE RANGE
US$ 89 - US$ 182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
glenstone hotel gatlinburgglenstone lodge
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
215
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