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Glenstone Lodge

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Traveller (279)
Room & Suite (122)
Pool & Beach (78)
Overview
  • Excellent20%
  • Very good29%
  • Average25%
  • Poor14%
  • Terrible12%
Travellers talk about
“breakfast buffet”(80 reviews)
“outdoor pool”(63 reviews)
“an older hotel”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)
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1,080 results
Traveller rating
223
290
275
152
140
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Time of year
LanguageEnglish
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223
290
275
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Show reviews that mention
All reviewsbreakfast buffetoutdoor poolan older hotelthe main stripdowntown areaflat screen tvtrolley stoppaviliontnfireplacesmokiescreekstream
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1 - 5 of 1,080 reviews
Reviewed 2 days ago

I chose Glenstone Lodge to host my family reunion for several reasons, but mostly for the on-premises pavilion. Over eighty of my family members traveled in from various part of the country and the biggest complaint from my group were: 1. The toilet seat finish...More

Thank jetmi2010
Reviewed 3 days ago via mobile

There were several disappointing things about our stay. Tiny bathroom; Tiny. Tub and toilet is all. Pool area; Hot tub was lukewarm at best with broken tiles and leaks from the pool above. Very noisy; Parking lot, motorcycles in and out all night, people talking...More

Thank Lori A
Reviewed 6 days ago via mobile

The staff was nice and the kids enjoyed the pool. However, I would never stay here again. Our room was filled with mold and mildew. The cleaning crew could have done a better job. A poor renovation job.More

Thank Adrienna D
Response from Pankeeta P, Manager at Glenstone LodgeResponded 4 days ago

Adrienna, Thank you for reviewing your stay at the GlenstoneLodge. We are pleased to learn that you found our staff friendly and your kids enjoyed pools. I am sorry that we were not able to deliver the experience for you that we work so hard...More

Reviewed 1 week ago via mobile

We stayed at the Glenstone for 3 nights as a base for Smoky Mountain exploration. Rooms were decently appointed. Pool area was unclean and some other areas needed repair as evidenced by the door handle that broke off when opened. Sound proofing between rooms could...More

Thank Elisha K
Response from Claudette G, Director of Sales at Glenstone LodgeResponded 4 days ago

I am happy that you appreciated our rooms as to the pool, it was a very busy 4th of July and am sorry that the pool felt unclean to you. The indoor pool area gets cleaned every day as needed. We are sorry about the...More

Reviewed 1 week ago via mobile

Stayed as part of a family reunion. Chose one of the king pool rooms....uggh....it was noisy 24 hours a day, even with the pool closing at 11 pm. Interior corridors were so stuffy & no circulation. Hotel looks so outdated. Rooms were outdated, except for...More

Thank Mel_Cle
Response from Claudette G, Director of Sales at Glenstone LodgeResponded 4 days ago

Thank you for taking the time to share your review with us. We apologize for the experienced concerns. All the rooms and bathrooms were renovated at the same time! The indoor pool has a lagoon look which makes the water look darker. Renovations are in...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 108 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (279)
Room & Suite (122)
Pool & Beach (78)
Dining (4)
Amenities (6)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
wadeteaches
20 May 2018|
AnswerShow all 2 answers
Response from Claudette G | Property representative |
Hi Wade, You can make that request at the time of reservation, we will do our best to reserve such room depending on availability. July is building to get pretty busy already. Look forward to seeing you then.
0
Votes
Martha A H
23 September 2017|
Answer
Response from Jason W | Reviewed this property |
I can answer a few of your questions, but I am not sure about the others. The outdoor pavilion is very close to the parking area and as a matter of fact is adjacent to the back corner of the lot. The pavilion is full of... More
3
Votes
tylerbennett6
30 January 2017|
AnswerShow all 3 answers
Response from Claudette G | Property representative |
Thank you for asking. A person has to be 21 y.o. to reserve a room.
0
Votes
Room Tips
"You can get pool side rooms."
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"The "inside" rooms can be noisy because of the pool (which closes at 10:00PM), so naturally the..."
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"The pool closes at 11pm so if you want a quitter evening steer clear of pool side rooms"
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"We loved our suite! We had a sitting room with a fireplace. Brother had a queen room and liked it. Ask for..."
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