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Pro: close parking, front desk was helpful, breakfast was outstanding, hotel is fairly new, quiet, bedding was nice. We had a room that looked over the city which was really nice.
nice pool area,fast elevators
Con: Housekeeping was pretty bad, the 2nd day there, they...More
Relatively new hotel near downtown and Great Smoky Mountains National Park. Quiet. Good, friendly service. Room had lots of light, ample outlets, safe in closet, large luggage rack, refrig, microwave, desk and chair ( no desk lamp but room was well lite), good Wifi, TV,...More
1 Thank M F
Management response:Responded 16 August 2017
Thank you for choosing to stay with us while in the Gatlinburg area. It is wonderful to hear that you had a great stay. We hope to see you back our way as soon as time permits . Hope the rest of your summer goes...More
Honestly one of the best hotels in the Gatlinburg area! The hotel looks neat, clean and up to date. Lobby and grounds were always clean. Front desk, and housekeeping area always greeting and smiling. Staff is simply great no matter what part of the hotel...More
We enjoyed a nice long weekend In Gatlinburg, and this hotel was the perfect place to unwind. I would recommend these accommodations to anyone traveling to Gatlinburg.
For starters, it's tucked about a quarter of a mile away from Parkway (the Main Street where everything...More
Came here for a spur of the moment trip to waste some IHG points. It was awesome. So awesome that our 3 night stay turned into a 5 night stay. The water park is fantastic for kids (and adults). Its close to everything, yet far...More