We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssteam roomfront deskpool hourshotel lobbychecking inwould stay here againnearby subwaystatue of libertybarclays centerhousekeeping staffcorner roomnice roomspecial thankslate checkup to daterooms are smallnew york
I have never been so disappointed in the service of any hotel. The staff members did Not have any respect for my belongings which one would hope would be in good hands.
Regardless of the state of your belongings, whether in a cardboard box, plastic...More
Were we surprised when we checked into the Holiday Inn on Schermerhorn Street in Brooklyn. We expected a hotel a step up from a motel, but not an elegant, beautifully designed and well-staffed establishment. Wow! Things that blew us away: great room with the most...More
2 Thank Elaine B
Response from Nicole P, Director of Front Office Operations at Holiday Inn Brooklyn DowntownResponded 15 March 2018
Thank you for choosing the Holiday Inn Brooklyn as accommodation during your recent visit to NY. We are thrilled to hear that our property and staff went above and beyond all your expectations. The team will surely be happy to hear about your...More
I had WONDERFUL experience!!! The staff was AMAZING! Thank you to LAMOUR, KEVIN, DELMAR AND KEVIN! You were all EXCEPTIONAL and made us feel so welcomed.The room was PERFECT, comfy beds and pillows! Hotel was quiet and clean. Janice and I will DEFINITELY be back!
We were visiting to join a cruise at the Brooklyn terminal so the location was great for us easy taxi ride to the cruise terminal and close to the Avis drop off location. The room was clean comfortable with nice view from the high floor...More
The property is wonderful, well-maintained, and close to a bunch of great food spots/shops. As someone who travels half the month, the thing that wowed me most was the customer service. I had to cancel one of my two booked nights just within the cancellation...More