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Holiday Inn Express Brooklyn

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Holiday Inn Express Brooklyn
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310 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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New York City, New York
Reviewed 5 days ago NEW

Compared to other hotels, this one is a bit smaller in size, but makes it up with its great staff. The front desk is always extremely accommodating and will go to great extents to assist me when I requested services. Of them, Joseph went through a lot for us and provided a lot of help in a quick fashion. (Towels,...

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Helpful?
Thank chesoul89
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Chesoul89, Thank you for taking the time to evaluate our property and for choosing to stay at the Holiday Inn Express Brooklyn. We are pleased to know that you have enjoyed your stay at our property due to the welcoming service provided by our Staff. Your wonderful review will be shared with Joseph and the rest of our team....

San Ramon, California
Reviewed 1 week ago

We enjoyed our stay at this Holiday Inn Express. Our room was small but comfortable. During our stay, we had fairly quiet neighbors so noise was not a problem, however, the soundproofing is not great - you can hear people walking and talking in the halls and if your neighbors are noisy, it could be a problem. For the most...

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Helpful?
Thank kt149
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

kt149, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service....

Helsinki, Finland
Reviewed 4 weeks ago

Within chain hotels it is quite difficult to find a difference between each hotel belonging into same chain. The concept is the same down to smallest detail. The only thing which can make a difference is a personal touch in customer service. In this hotel while checking-in, we got a specially friendly reception from the front desk. It was really...

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Helpful?
1Thank Traveller007Finland
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Traveller007Finland, Thank you for taking the time to evaluate our property and for choosing to stay at the Holiday Inn Express Brooklyn. We are pleased to know that you have enjoyed your stay with us due to the welcoming service provided by our Staff. Your review will be shared with our team. Once again thank you for your review...

florida
Reviewed 17 January 2017

Smallish Holiday Inn but has everything we needed and was the perfect location (close to subway, train station, 5th street for restaurants, BAM, MMDC and shopping. Easy for Uber to get to for pick up/drop off. Rooms are small but workable and great mattress/pillows. The front desk staff are top notch. They are friendly, helpful (printed out directions for me)...

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Helpful?
Thank travelinmom12
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Travelinmom12, Thank you for taking the time to review your stay at our hotel. It pleases us to know that you have enjoyed your stay with us due to the convenience of its location and the accommodations by our staff. We pride ourselves in providing excellent customer service and hospitality for all of our guests. We hope we have...

Chicago, Illinois
Reviewed 13 January 2017

We stayed here in October along with two other couples from my family and a baby. The staff is very friendly and polite but that doesn't make up for the food at the restaurant being condemned by the city of NY. We stayed here two nights for a wedding as it was close to the venue. That's the only reason...

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Helpful?
Thank SarahsBackstage
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear SarahsBackstage, Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to hear that you...

Naples, Florida
Reviewed 11 January 2017

Hotel is an average Holiday Inn. The front desk guy fromViet Nam is very friendly though. If you stay, also try Dinosaur BBQ across the street and the ice cream shop at the end of the road. Rooms were pretty big, bed was typical Holiday Inn bed that for me is a little hard. One issue was that the internet...

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Helpful?
Thank jmoonesq
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear jmoonesq, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you have acknowledged our friendly staff and found the room received up to par. However, we regret if you did not fully enjoy your stay due to the...

Redondo Beach, CA
Reviewed 3 January 2017 via mobile

The hotel was not worth the $$ we paid. We reserved two rooms for five night each room. My son, his wife and two kids were in one room. My husband and I in the other room. My kids bathroom smelled of cigarette smoke, their toilet didn't flush properly and the heater wasn't working properly either. The rooms are so...

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Helpful?
Thank Sugarplumskys
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi Sugarplumskys, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

La Crosse, Wisconsin
Reviewed 28 December 2016 via mobile

Great location near subway stop. Very friendly and helpful staff. Breakfast was very good with a lot of choices. Our room was typical NYC size, cleaned well every day. Elevator was somewhat slow but wouldn't keep me from staying there again.

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Thank TomLaCrosse
Santa Barbara, California
Reviewed 25 December 2016 via mobile

We were in Brooklyn for a wedding and this was the hotel that was booked. We had a two double beds room and it was very, very small (not a lot of room to walk). It's to be expected because it's a hotel in Brooklyn, so it is what it is. Breakfast was adequate and so was the room. Parking...

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Helpful?
Thank rlnSB
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear rlnSB, Thank you for your taking the time to evaluate our property and for choosing to stay with us while you attended a wedding. I am happy to learn that you found the breakfast to be adequate. However, it is of great concern that you were not satisfied with the room size and apologize for the the inconvenience you...

New York City, New York
Reviewed 12 December 2016

I had an amazing stay this past weekend. I've stayed before and had an equally great stay. They have parking! They also have really nice soft sheets and very soft and comfortable beds. I stayed in a double and the size was great for New York. The location was so fun and in a prime location of Brooklyn, I didn't...

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Helpful?
Thank Marian Z
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Marian Z, We appreciate you taking the time to review your past stay at the Holiday Inn Express Brooklyn. We are glad that we were able to exceed your expectations in our rooms, amenities, location and service. We take pride in knowing our guest have enjoyed their stay with us while being away from home. I am eager to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: ₹ 7,617 - ₹ 18,641 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com and IHG so you can book your Holiday Inn Express Brooklyn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
18 questions
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Henderson, Nevada
over a year ago
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6 months ago
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10 months ago

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible choose a lower floor, the elevator may take a bit long when you're higher.”
 of 5 bubbles chesoul89, 24 Feb 2017 | Read review
“Try to get a room from upper floor”
 of 5 bubbles Traveller007Finland, 29 Jan 2017 | Read review
“stay away from rooms by the elevator”
 of 5 bubbles travelinmom12, 17 Jan 2017 | Read review
“Hotel has an elevator that is slow as malasses”
 of 5 bubbles WhyMee2, 5 Dec 2016 | Read review
“Go for the Cinnamon buns at breakfast.”
 of 5 bubbles DavidJ716, 2 Dec 2016 | Read review
5 of 5