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9 Malcolm X Blvd, Brooklyn, NY 11221-2699
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#56 of 110 hotels in Brooklyn
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HOTEL CLASS

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
118Restaurantswithin 1 km
8Attractionswithin 1 km
7Reviews0Q+A1Room tip
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Mshblack wrote a review Sep 2022
Brooklyn, New York7 contributions3 helpful votes
I loved the vibe and layout of this place. Its big, great art the double room was clean, spacious for the price and had everything I needed for one night. It's a great price for NY. My only complaint is when I checked out I was told my security deposit would be released directly into my account on check out and it's been 7 days and nothing. I've contacted via email and tried on the phone multiple times to find out how to get this fixed and haven't had any response. The staff were mainly lovely but when I got through on the phone one time they seemed annoyed I was asking about it and ensured me it had been done. When it's still pending.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mya wrote a review Aug 2022
1 contribution
i booked artel for my birthday get together with a few friends and i enjoyed! they have amazing customer service, very spacious, rooms are amazing and smell good too. i highly recommend booking them for any kind of stay whether it be business, couple, friends, solo, vacation etc. they have respectful staff and amazing workers overall! the cleaning crew does a good job on the rooms and i’m happy i came across them and enjoyed my day, definitely worth the money. 😊
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 1 Sep 2022
Good Afternoon Myali, Thank you for choosing to stay with us during your birthday! We enjoyed hosting you and we are glad you enjoyed your stay with us. We greatly appreciate your business and kind feedback and we do hope to host you again in the near future. Best Regards, Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie wrote a review Aug 2022
New York City, New York1 contribution
Clean and comfortable with great service, staff was friendly and helpful. They knew great locations to take your kids and nice restaurants to eat at with your family ❤️ Will def come back again when I come to visit New York again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 1 Sep 2022
Good Afternoon Steph, Thank you for choosing to stay with us. We are delighted to hear you enjoyed all aspects of your stay with us especially our service and cleanliness. We greatly appreciate your business and kind feedback and we hope to host you again in the near future. Best Regards, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dante R wrote a review Jul 2022
1 contribution
The front desk attendants Amanda and Divine were the best attendants i have ever met. They opened up with open arms and they tread Ted me like family. They made my trip better by just providing excellent service and making things easy on my part. Next time I come to visit NYC I’m definitely staying at the Artel hotel!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 18 Aug 2022
Good Afternoon Dante, Thank you for choosing to stay with us. We are delighted to hear you enjoyed your stay with us especially the service provided. Thank you for mentioning Divine and Amanda, we are very lucky to have them as a part of our team. We greatly appreciate your business and kind feedback and we hope to host you again in the near future. Best Regards, Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D M wrote a review Jun 2022
1 contribution
I have to say it is a quaint and affordable hotel in Brooklyn. Our check was smooth and friendly. Our guest service agent Jermaine was fast and informative. The hallways have a really 90s feel with the graffiti. This will be my hotel for my travels to bedstuy.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Coffee in the morning.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 18 Aug 2022
Good Afternoon DM, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. We greatly appreciate your business and kind feedback and we hope to host you again in the near future. Best regards, Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deivson M wrote a review Jun 2022
Contagem, MG42 contributions13 helpful votes
nada já fomos recepcionados pelos funcionários mal na cobrança das diárias passaram nosso cartão com valor a mais ainda está para solução do Booking.com e todas as três diárias nos cobram valores muito a mais e a máquina não aparecia o valor só descobrimos porque chega mensagem do cartão na hora quando alegamos a cobrança a mais fingiram não entender o nosso inglês e falaram que o valor era este não o da reserva do Booking.com.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Como já dito Fujam deste hotel local perigoso os funcionários estão pronto a te roubar com...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 18 Aug 2022
Good Afternoon Deivsonm, Firstly we truly apologize for falling short of expectations in regards to issues with your reservation during your stay. Your comments are duly noted and will be shared with our front office team. We appreciate your business and helpful feedback and we hop to host you again in the future for a better experience. Best Regards, Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel241 wrote a review May 2022
19 contributions4 helpful votes
+1
I needed a room for one night for myself, my daughter, and her friend. I was thrilled to find an inexpensive (relatively, of course) with a queen and a bunk bed, so no one had to share beds. I did not carefully read reviews, so I was not entirely prepared for what we found at the hotel. Our overwhelming feeling was that this hotel put a huge amount of effort in the design and décor. Graffiti art on the walls, black lights in the common area bathroom, bean bag chairs, a strange yellow elephant upside down on the ceiling. The hallways and bathrooms have an industrial vibe. The teen girls thought this was all awesome. However… you should think of this hotel as more of a no-service youth hostel than an actual hotel. Upon arrival (after the official check in time) we had to wait over an hour to get into our room. The lobby was jammed with other people also waiting for their rooms. The front desk person (who was pleasant but not particularly helpful) kept telling us that the rooms were almost ready, they were just being inspected. When we finally got into our room we found: • a dirty coffee cup • one bed fully made up • one bed with sheets but no blankets • one bed with no sheets or blankets • Some of the sheets (once we managed to get them) felt a bit like burlap. • one towel • no soap (empty pump dispenser by the sink, and empty body wash in the shower – so if you didn’t check first you would get into the shower and have nothing…) • Sink has cold water only – it is clearly designed this way, and was fine on a hot day like we had, but might be unpleasant in the winter. • Outlet in the bathroom didn’t work, nor did the one at the upper bunkbed. • Two big beanbag chairs that took up pretty much all the floor space in this tiny room (we stacked them in the corner so we could actually walk between the beds) I went down to the desk to ask for the missing items, and they said they’d bring them up. We went out for the evening, returned, and found that we now had a good stack of towels, but nothing else had been delivered. It was after midnight, we were exhausted, and I had to got back to the desk (where the same staff were there since at least 3:00 PM). They handed me a stack of blankets and some bars of soap, then said someone would get me sheets. I waited around 10 minutes, and someone came up … with more blankets. I said I needed sheets, so he went back and got sheets. I then carried this large stack of bedding up to the 5th floor and we made the beds ourselves. Based on other reviews I’ve now read, this is clearly the experience you should expect at the Artel in Brooklyn. So, is it worth it? The hotel is close to the subway, our room was clean (except for the used coffee cup), we felt safe, and the price was much, much lower than other hotels… so I would say yes. I would book at the Artel again, and come in completely aware of what to expect. It was a bit of an adventure, but overall it was fine. If you think of your hotel as somewhere to sleep at night, rather than a luxurious place to hang out in, then you will be satisfied. Would I stay here with my elderly mother or my picky sister? Absolutely not! If this hotel wanted to become a real destination, they could put some effort into staff training and service. However, if this were to happen, I imagine the price would go up and it would no longer be such an affordable option. Who will like this hotel? Mostly young people (they even have rooms with 2 bunkbeds!), people who are not looking for luxury, and who will keep a sense of humor about the abysmal service. If this doesn’t sound like you, then definitely avoid this hotel!
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Andre Hammond, General Manager at Artel Hotel
Responded 18 Aug 2022
Good Afternoon Ms. T, Thank you for choosing to stay with us. We appreciate your business and very helpful feedback. Your comments most definitely do not go unnoticed and will be considered as we continue to make improvements at our property. We greatly appreciate your business and feedback and we hope to host you again in the near future for an even greater experience. Best regards, Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$139 - $154 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklyn
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ARTEL HOTEL (Brooklyn) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Artel Hotel
Which popular attractions are close to Artel Hotel?
Nearby attractions include Moto Spirits Distillery (1.0 km), 983 (1.0 km), and Lowbrow Artique (0.7 km).
What are some restaurants close to Artel Hotel?
Conveniently located restaurants include Saraghina Pizzeria, Santa Panza, and L'Antagoniste.
Are there any historical sites close to Artel Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (7.2 km), World Trade Center Memorial Foundation (7.1 km), and Brooklyn Museum (3.6 km).