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Sheraton Brooklyn New York Hotel

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Sheraton Brooklyn New York Hotel
Sheraton Brooklyn New York Hotel
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1,041 Reviews from our TripAdvisor Community

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Showing 885: English reviews
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Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

I stayed one night at the Sheraton Brooklyn hotel for a business trip. This hotel is conveniently located just over the bridge from Manhattan off of Flatbush Avenue. Upon arriving at the hotel, I was greeted by a valet attendant who took my stuff from the back of the car, and showed me where to bring my keys. The $50...

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Helpful?
Thank mrsiss
Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 28 September 2016

This is the second time I stayed here. I reviewed this property for Trip Advisor at that time. I was delighted at the quality of the customer service I experienced at check-in and throughout my stay. I was helped by Marie, who worked at the Front Desk. She was warm and welcoming and went out of her way to help...

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Helpful?
1Thank Evan L
About Hotel's Favourite Review
Mamadou G, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Evan L, thank you for your great review. Marie is a great asset and we will make sure to share this with her. We are thrilled you enjoyed your room and stay. We hope to see you again soon!

San Francisco, California
Reviewed 2 days ago NEW

I stayed in the Sheraton Brooklyn New York Hotel for one night (Friday night). I had an overall good experience. Check in was great -- an extremely friendly, helpful, well-trained employee. As an SPG Gold member, I was given a nice corner room. The room was clean and nice. Nitpicky, but the only improvement I'd suggest to management is to...

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Helpful?
Thank Ryan M
Reviewed 2 days ago NEWvia mobile

It's one of the best hotel on the area, clean, reasonable price, good service and the area the Best ** Downtown Brooklyn ** before I use attend my business meetings at this location, very convenient because public transportation it's right there for you.

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Helpful?
Thank Varona d
NJ
Reviewed 2 days ago NEW

This review will start with a disclaimer. do not drive to Brooklyn. If you must go take the train to NY PENN Station then a cab to Brooklyn. About $50 one way. It will take you a couple of hours just to drive in from Jersey not to mention the psychos on the road who will cut in on you...

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Helpful?
Thank jrcphc
Chicago, IL
Reviewed 2 weeks ago

The room was small, as expected. Not expected was that every surface in the room and the furniture would be filthy. Not some filthy. A. Lot. Filthy. See my pictures of a chair. The room was also dark, and the lighting inadequate. The feeble overhead light worked but the fixture was cracked down the middle. This room was on the...

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Helpful?
Thank Travels_Mucho
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for your review Travels_Mucho. We are truly sorry that your experience with our hotel is anything less than amazing. We are looking into your concerns immediately and we will ensure the appropriate team rectifies this immediately. We appreciate your feedback and will discuss it with our team to become a better hotel for you and all of our...

Albany, New York, USA
Reviewed 2 weeks ago

We stayed at the Brooklyn New York Sheraton for one night in July. This is good hotel – what I expected for a Sheraton in New York City. The room was rather small as expected, but entirely adequate. This hotel is located in a vibrant part of Brooklyn, with many people and merchants nearby. We took an easy walk to...

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1Thank Danny38
New York City, New York
Reviewed 3 weeks ago

This hotel is a nice, clean hotel in an unexpected location. I stay at this location when I have a race in nearby Prospect Park. It's easier to stay overnight than to try to travel an hour by public transportation. There is lots of construction surrounding the area, showing signs of upcoming development and growth in Downtown Brooklyn A new...

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1Thank shellebelle13
Haymarket, Virginia
Reviewed 31 January 2017

We booked this hotel last minute because we were leaving for our vacation a day earlier than expected to visit family in Brooklyn. I wish we had stayed here for our entire trip instead of staying in Manhattan because it was that great. The beds were super comfy, the shower was amazing and our view was spectacular. Will definitely be...

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Helpful?
Thank jennifermY9112RH
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi jennifermY9112RH, We agree our beds are amazing! We are so happy to hear a last minute decision was such a great one. We look forward to seeing you in your future stays!

Reviewed 25 January 2017

I would stay here again in a heartbeat. Starbucks in the hotel. Good pub across the street. Located conveniently near the A, C, 1, 2, 3, subway stops, so there is easy access to Manhattan. I never found it to be an inconvenience to have to travel from Brooklyn to here. Great shops in the area, and there's a farmers...

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Helpful?
Thank VanCanucksFan
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi VanCanucksFan, our location is perfect to get anywhere in the city! We are glad it was convenient for you and your travels too. We will make sure to share your kind words with our team as well. See you again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm ... more   less 

Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201-5303
Region: United States > New York > Brooklyn
Price Range: ₹ 10,275 - ₹ 25,327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#8 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brooklyn New York Hotel staff and other travellers.
23 questions
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over a year ago
Poway
Washington DC, District of Columbia
Henderson, Nevada
over a year ago
Plaistow, New Hampshire
8 months ago

See all questions (23)

Questions? Get answers from Sheraton Brooklyn New York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look before you accept it.”
 of 5 bubbles jrcphc, 26 Mar 2017 | Read review
“Get a room with a view because it's amazing”
  • View from our room at night
  • Sunrise view from our room
 of 5 bubbles jennifermY9112RH, 31 Jan 2017 | Read review
“Some rooms are larger square footage - just due to placement.”
 of 5 bubbles desmondjj, 20 Jan 2017 | Read review
“Go to at least 20th floor for nice view”
 of 5 bubbles garyf964, 17 Jan 2017 | Read review
“High floor, North end of building, facing Duffield”
 of 5 bubbles 986markp, 13 Jan 2017 | Read review
5 of 5