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Aloft New York Brooklyn

Booking.comUS$ 140*
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#20 of 71 Hotels in Brooklyn
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aloft New York Brooklyn
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1,004 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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medellin
Reviewed 6 days ago NEWvia mobile

Can't even enjoy a glass of wine in the rooms. Staff claimed it was for safety reasons, but no other hotel has such a rule. I felt like some kid, rather than a business traveller! Staff aren't trained very well, young and inexperienced but friendly. Location is great. 7am construction was annoying. Small but clean rooms, nice wifi, poor quality...

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Helpful?
Thank john_walsher
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello john_walsher, Thank you for your review. We are content to read that you, along with many other valued guests, were able to enjoy our convenient location of Downtown Brooklyn. We thank you for highlighting our staff who are striving young professionals and the management team will continue to develop these talents to in efforts to satisfy our guests. We...

South Burlington, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017

Parking was a little confusing at first, however, the front desk was able to clear it up. We had called the number but went to central, they were unsure how it worked and also misspoke the price on the phone. As we arrived we encountered a lovely gentleman by the name of Richard. He was so helpful, he found out...

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Helpful?
Thank LoverOfFoodDC
About Hotel's Favourite Review
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello LoverOfFoodDC, Thank you for your valuable review. I'm happy to read the Front Desk staff was able to ease the parking which could be confusing. We appreciate your comments towards Richard, I will be sure to pass along in efforts to keep him motivated to continue providing the best customer service. We are happy to know you will return...

Westminster, Colorado
Reviewed 1 week ago

A wonderful gem in the middle of Brooklyn. Easy walking to Brooklyn Heights, Manhatten, and fine dining! The aloft is affordable, by New York City standards. It offers very nice rooms at a upper location. The staff were all very courteous and helpful. Went out of their way to assure that we had a great time. We had friends staying...

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Helpful?
Thank Bob B
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Bob B, Thank you very much for writing this glowing review! We are thrilled to read that you find our establishment fantastic and we hope you can recommend us to your family and friends. We thank you for your words towards our staff, as they work extremely hard to be able to provide you an excellent experience. We hope...

Phoenix, Arizona
Reviewed 1 week ago

Greeted warmly upon arrival. Staff was quite friendly. The lobby contains a small food area, a pool table, a lounging area, and a small bar. My room was on the 12th floor. It was small, but had all the necessary stuff. In the future, the views might be better, but for now my room just looked out on a couple...

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Helpful?
Thank catlaw98
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear catlaw98, Thank you for highlighting our staffs service. We constantly strive to deliver the best customer service to every single guest, from check-in to check-out. We are glad you were able to experience this. Our rooms and hotel have a state-of-the-art inspired design, which includes free flowing energy and custom amenities to make your stay enjoyable. We hope to...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Rooms are rather compact with the usual Aloft ammenities. No / obstructed views. Located in a quiet side street with little cab traffic. Area is walkable. Service staff is very young and not well trained. Gym is small but well maintained.

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Helpful?
Thank tomypro
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello tomypro, Thank you for writing this review. We are sorry that our staff did not meet your or our service expectations. We are actively working to improve service levels and your opinion is valued. We hope that we are able to serve you in the near future. Safe Travels.

Washington DC, District of Columbia
Reviewed 2 weeks ago

The staff at the front desk are very helpful and the rooms are clean. These are the only redeeming qualities to this property. Not a great location, attached but not really connected to the Sheraton, the rooftop bar is under separate ownership so no room charges, and they (both hotel & rooftop bar) have a policy where you can only...

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Helpful?
Thank smorris777
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear smorris777, Thank you very much for taking the time to write this review. Your comments towards our Front Desk staff are appreciated and we hope to continue to deliver the excellent customer service. We are sorry to read that you do not intend to return and you did not favor our location in Downtown Brooklyn. Please feel free to...

DeLand, Florida, United States
Reviewed 2 weeks ago via mobile

The bartender told me we can't have wine glasses because I might steal them and the manager told me I might throw them out the window. What a vulgar lack of hospitality. It started with the attempt to down grade the prepaid room. The 7am construction was an added bonus.

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Helpful?
Thank Jenneffer P
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello Jenneffer P, Thank you for taking the time to write this review. We are sincerely sorry for falling short of your expectations during your stay. As hotel policy, we do not allow glass in guest rooms for safety purposes. We do hope to see you again in the near future. Safe travels.

Portland, OR
Reviewed 2 weeks ago

We chose The Aloft NY-Brooklyn primarily because of its proximity to the Brooklyn Bridge and the NYC Transit Museum. We were surprised at the relatively large size of the room, given that hotel rooms in NY tend to be small. We also found the room to be very quiet. Another plus was that the windows opened, unusual in a hotel...

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Helpful?
Thank DavePortland
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear DavePortland, Thank you very much for this glowing review. We are happy to read that you were able to take advantage of our convenient location in Downtown Brooklyn. A quiet space is one of our main objectives for our guests to experience, and we are delighted you were able to enjoy it. We hope to see you return soon!

Pennsylvania
Reviewed 4 weeks ago via mobile

Stayed at the Aloft for a weekend in New York. The lobby is nicely decorated. There is a small lounge area in the back with a tv, atm, computers and a printer Also, there is a small area where you can purchase snacks, juices and tv dinners (there a microwave is there also). There is a small bar area. Check...

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Helpful?
Thank tyree722
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello tyree722, Thank you for your review and we are glad to hear you would return to our property. We strive to offer the best experiences for our guests and hopefully, next time around we are able to exceed your expectations. We are happy to read that you enjoyed our amenities within the hotel as well as take advantage of...

Panama City, Panama
Reviewed 20 April 2017

we arrived on April 11 in time to be awakened by several fire alarms in the middle of the night. This was my first stay in an Aloft Hotel Except for one day the coffee and water were never replenished in our room by the time we got back at night; Five times we had to either call down or...

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Helpful?
1Thank bmtuco
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello bmtuco, Thank you for taking the time to write this review. Our staff does our very best to not only meet customer expectations but to exceed expectations, and we are sincerely sorry for falling short of your expectations during your stay. The hotel is actively working to improve service levels and your satisfaction is of the utmost importance. Once...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 

Additional Information about Aloft New York Brooklyn

Address: 216 Duffield Street, Brooklyn, NY 11201-5303
Region: United States > New York > Brooklyn
Price Range: ₹ 10,434 - ₹ 28,320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Aloft New York Brooklyn Hotel Brooklyn
Hotel Style:
#19 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Aloft New York Brooklyn staff and other travellers.
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Questions? Get answers from Aloft New York Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher floors on the west side have the best views.”
W7648NVbobb, 17 May 2017 | Read review
“Avoid this hotel”
smorris777, 11 May 2017 | Read review
“Our 14th floor room was very quiet, although we did faintly hear the elevator.”
DavePortland, 7 May 2017 | Read review
“higher the floor the better for views”
billsV9536DV, 1 Apr 2017 | Read review
“Rooms on the east side are bright and cheery in the a.m., but good black out shades for those that want to sleep in.”
AnneK888, 15 Mar 2017 | Read review
5 of 5
Booking.com
US$ 140* /night
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AMOMAUS$ 304
Expedia.comUS$ 140
CancelonUS$ 162
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Prices are for 1 room, 2 adults
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