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384 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Start your review of BEST WESTERN PLUS Pioneer Park Inn
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Dumas, Texas
Reviewed 1 week ago NEW

Awesome! Room was tight with 2 kids and all the winter gear but did not spend much time in room. Kids LOVED the heated pool and the fact that they could play in the snow right onsite. They also saw snow rabbits and a hint of auroa in the night sky. They also liked the waffles for breakfast and the...

Thank melody t
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

I am glad the pool was enjoyed! It is one of the unique features here at the pioneer. Swimming while its in the negatives outside is a cool concept. Our plug-ins are helpful, no one wants their car to freeze! We do have a lot of wildlife around the hotel. Rabbits, foxes, and on occasion a moose! I am glad...

Reviewed 2 October 2016

Been going here for many years when we take a town trip for shopping. Recently renovated so has very clean and comfortable rooms with good wi-fi and TV. Nice warm pool big enough to exercise. Great hot breakfast with real eggs, bacon, potatoes, fruit. Has a good elevator. Located in a wooded area which has not otherwise been developed. Good...

1Thank William F
About Hotel's Favourite Review
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

We are located in a wooded area and most times the lights are visible from the hotel, if not just a short walk down our quiet street. I am glad you found our rooms comfortable and were able to enjoy some of our unique amenities. Our extended hot breakfast with it's meat and potatoes along with eggs and waffles makes...

Lithia, United States
Reviewed 1 week ago

This was a great experience for me. I travel for work, so I am no stranger to staying in a hotel. This stay was for pleasure. The staff was very friendly and helpful with any questions or concerns we had, no matter what time of day or night (and we were taking photos of the Northern Lights so we were...

Review collected in partnership with Best Western
Thank Paul C
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

Traveling is a tough situation, I am glad your stay with us didn't make it worse. I am glad our staff treated you to your satisfaction. We would love to have you stay again. Thank you for choosing us.

Fairbanks, Alaska
Reviewed 2 weeks ago

As always our room was clean & comfortable. The pool was warm & inviting. (It's the biggest reason we stay here cuz our baby loves it) The staff is always helpful & polite. Breakfast is always hot & tasty

Review collected in partnership with Best Western
Thank Nicole F
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

What a lovely review! Thank you. I am glad you enjoyed your stay with us. We hope you come back and visit us soon!

Juneau, Alaska
Reviewed 4 weeks ago

The room was nice and the breakfast was fine. But the hotel is set all by itself on a long access road, and there was no snow removal. It's Fairbanks in the winter -- there has to be a plan to deal with snow. It snowed a foot or more during the four days I stayed there, and it wasn't...

Thank JuneauSwimDad
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

I am so glad the staff and breakfast were to your liking. The city controls the road clearing, when our hotel offered to snow plow the road we were denied. I am with you on the "it's getting old business" believe you me. We were thankful for the company that came out, it was a nightmare with all of Fairbanks...

Sorell, Australia
Reviewed 4 weeks ago via mobile

Room was roomy and comfortable, faced the east and was quiet as quite a way off the highway. Bathroom will need updating as was a tad old. Breakfast was standard fare. Staff were lovely. Will stay again.

Thank DomPhill
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

I am glad you enjoyed your stay and we look forward to seeing you again. Thank you for your review!

Anchorage, Alaska
Reviewed 19 February 2017 via mobile

This hotel offers larger than average rooms that are clean and comfortable. The complementary breakfast is expanded and offers hot entrées as well as the traditional continental offerings. The staff is friendly and accommodating.

Thank Mike P
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

Clean and Comfortable is the biggest compliment to us! We strive to keep our big, spacious clean and welcoming for each and every guest. WE HAVE EXPANDED OUR BREAKFAST! Thank you so much for noticing! We have added some items to our menu. Our staff is here to serve you and I am glad we did our job! Hope to...

Los Angeles, California
Reviewed 19 February 2017

I can't image how could I stay in Alaska without heater. The air conditioner kept blowing cold air and the front desk told me their air conditioner is damage the can't help with that!! The only thing they can do is to give us additional quilt, but it really doesn't help at all

Review collected in partnership with Best Western
Thank Bingchao H
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

Mr. Bingchao, we could not find your reservation, perhaps you had a different name. We looked a month back at our desk notes and did not find anything for a heater not working nor were their any notes... Did you stay at this Best Western? There is another one in town. I would love to speak with you regardless (907)...

Delta Junction, Alaska
Reviewed 21 January 2017

Need to improve a lot with the services, amenities and breakfast. The rooms are small, the breakfast doesn't have variety and not is the best quality, the staff for the checkout are very unprofessional

Review collected in partnership with Best Western
Thank Zaelyz
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

We've added several "Make it your own" options to breakfast, as well as extended our counter space to include more items! We hope you will come visit us again so we can make this right! Please call me at (907) 479-8080.

San Francisco, California
Reviewed 11 January 2017

We got a great deal. We needed 2 nights for a large crew on a budget. Can be worrying on a budget but this place had the basics most people require; staff that do their job well, very clean rooms and very acceptable beds. The breakfast though we skipped, looked just about OK but was on a health kick so...

Thank CimmyP
AJ J, General Manager at BEST WESTERN PLUS Pioneer Park Inn, responded to this review

I absolutely loved the title "Get more than you pay for!" I am glad you were able to get what you deserve without breaking the bank. We were happy to have you and your crew stay with us and would be happy to do it again. We keep cleanliness and customer service as our top priorities so I am glad...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Self-Serve Laundry
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether guests are here for an event at Pioneer Park, Growden Memorial Park or The Carlson Center , our Fairbanks hotel is conveniently located close to all. Newly remodeled and nestled in a quiet wooded area, within the Fairbanks city limits guests at our Fairbanks hotel can easily get away from it all. Enjoy splendid, spacious rooms designed with comfort in mind. Luxury bedding is featured in each room, and our friendly staff members are committed to making guests as comfortable as possible. ... more   less 

Additional Information about BEST WESTERN PLUS Pioneer Park Inn

Address: 1908 Chena Landings Loop, Fairbanks, AK 99701 (Formerly Comfort Inn)
Region: United States > Alaska > Fairbanks
Price Range: ₹ 5,040 - ₹ 14,989 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pioneer Park Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Comfort Inn Fairbanks
Fairbanks Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pioneer Park Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Pioneer Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is quieter and has a better view for the auroa”
 of 5 bubbles melodyt977, 20 Mar 2017 | Read review
“Just avoid the Pioneer Park Inn.”
 of 5 bubbles 149rickyl, 29 Sep 2016 | Read review
“Top floor on either side”
 of 5 bubbles MoJoTours, 29 Jul 2016 | Read review
“Check for AC upon check-in”
 of 5 bubbles MayankR513, 5 Jul 2016 | Read review
“be sure to ask which taxi service to use so you don't have to pay to come from or to airport or train depot”
 of 5 bubbles melodyt977, 27 Jun 2016 | Read review
5 of 5