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Extended Stay America - Fairbanks - Old Airport Way

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Extended Stay America - Fairbanks - Old Airport Way
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51 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fairbanks - Old Airport Way
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Showing 51: English reviews
Fairbanks, Alaska
Reviewed 31 July 2014

We got a room on short notice with a pet and were very happy with the service and the room. Kristin at the front desk was very helpful in making the reservation and getting the shuttle to the airport for pickup quickly. I would recommend this hotel for those looking for a clean accommodating hotel. We will stay here in...

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Helpful?
Thank Lori S
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Lori - Thank you for taking the time to write a review of your stay. We are so pleased to hear that you enjoyed your stay and that Kristin took great care of you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.

New Haven, Indiana
Reviewed 15 July 2014 via mobile

Stayed for three nights and traveled around. Got it cheap online for the surprise deal site. No room service for short stay but that was nice as noone bothered us or came in. The area is safe though it looks not.

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Helpful?
Thank JA0406
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. We are so pleased to hear that you had a positive stay with us. We are glad that you enjoyed your clean, comfortable room. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

Norway
Reviewed 14 July 2014

Do not make the same mistake as we did, do NOT stay in this hotel. The room was extremely dirty and not cleaned. Bedsheets were not clean, still the sheets of previous guests on the beds. Bathroom was full of hairs and dirty. Toilet was just disgusting and sticky. It smelled. We were moved to another room, also there there...

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Helpful?
2Thank Northed
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize for the condition of your room and that our staff did not provide you with superior service. We will be re-training all of our staff to ensure that our entire hotel is properly cleaned and that our staff is always providing...

Coupeville
Reviewed 20 June 2014

This is our first stay at this hotel--for sure it is the last. It looks okay on the outside but the room is disgusting. Besides having foreign hairs in the bathtub, I'm pretty sure the floor was not even vacuumed--let alone mopped. The toilet is stained and dirty. The carpet looks like someone was murdered on it. I turned the...

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Helpful?
Thank Larry O
Spring Hill, Florida
Reviewed 16 June 2014

I stayed from 6/06/2014 to 06/16/2014. The room was nice and modern looking. It was equipped with nice appliances such as a full size refrigerator, counter top stove, coffee pot, microwave, toaster, utensils, pots and dishware. All worked fine. Checked for any signs of infestations and found nothing. The bathrooms were simple and clean. The rooms could of been a...

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Helpful?
1Thank lorrie t
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were happy with our staff and apologize for not meeting your expectations with our gym facilities. I would also like to apologize for the noise issues you experienced during your stay. Thank you again for sharing your experience with us....

Healy, Alaska
Reviewed 7 June 2014

My cousin and I spent the night here just yesterday. The staff was all very nice to us even when we gave them the condom we found in our room. Let me say it was not a used one but it had dust on the package just as the chairs the nightstand shelf and the top of the refrigerator. The...

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Thank DWB1313
Los Angeles, California
Reviewed 28 May 2014

Affordable but staff is less than helpful and location is dreadful...if you just require a cheap lace to knock out for the night this place will work. It is close to the Pioneer Park which is nice but also close to a sleazy strip joint.

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Thank Gary S
Anchorage, Alaska
Reviewed 21 May 2014

This is an average hotel that is intended for long term guests. The rooms are large and have a kitchenette. It is located within a five minute walk of a large grocery store but, unfortunately, there is a strip club located right across the street however there was no noise or problems. Be sure to bring your own shampoo, etc....

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Helpful?
Thank Mike P
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Mike - Thank you for your great review of our property. I'm so pleased to hear that we were able to provide you with a spacious room and great location, close to other establishments in the area. It was a pleasure having you stay with us and we look forward to welcoming you back in the future!

fairbanks
Reviewed 15 May 2014

Extended stay is pet friendly and the staff is wonderful. Great place to stay!!!I would strongly recomend staying at extended stay the rooms are wonderful and clean. They have a great workout room and a wonderful pool that the kids love.

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Helpful?
Thank mcfdwheelock
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future!

Fairbanks, Alaska
Reviewed 13 April 2014

I just moved to Fairbanks and had to spend the first couple nights in a hotel and seriously regret staying here! First off, if you have kids, there is a strip club literally right next door! The front desk help when I checked in wasn't too helpful at first. They werd remodeling and painting the bathrooms next to the pool...

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1Thank poetgirl03
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the noise levels, odors and the level of customer service displayed by some members of our staff. I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. If you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Address: 4580 Old Airport Rd, Fairbanks, AK 99709-4615 (Formerly Extended Stay Deluxe Fairbanks)
Region: United States > Alaska > Fairbanks
Price Range: ₹ 5,482 - ₹ 12,301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fairbanks - Old Airport Way 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fairbanks - Old Airport Way staff and other travellers.
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Questions? Get answers from Extended Stay America - Fairbanks - Old Airport Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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 of 5 bubbles CTF25, 13 Aug 2016 | Read review
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 of 5 bubbles 925gingerb, 12 Mar 2016 | Read review
“Look at the room first before you commit.”
 of 5 bubbles LarryO446, 19 Jun 2014 | Read review
“choose and upstairs room!”
 of 5 bubbles lorriet35, 16 Jun 2014 | Read review
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