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Extended Stay America - Fairbanks - Old Airport Way

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Traveller (19)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent7%
  • Very good16%
  • Average29%
  • Poor13%
  • Terrible35%
3 weeks ago
“stay in alaska”
28 Aug 2017
“location closeby, clean rooms, bad staff and nothing in breakfast”
Free Wifi
Free Parking
Breakfast included
Indoor pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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11 - 15 of 64 reviews
Reviewed 24 April 2017 via mobile

Friendly enough staff but these beds are awful. I'll need to go back to work to get decent rest. Room is fine but laundry area is filthy. Lobby area was full of dirt the other day from a work crew staying here. I won't be...More

Thank Troy P
Response from 00esa, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 24 April 2017

Troy, thank you for sharing your candid feedback. Although you liked our associates, we apologize for the cleanliness issues you encountered during your visit and that you found our beds uncomfortable. We have shared your comments with appropriate individuals in our organization to ensure that...More

Reviewed 1 April 2017 via mobile

We stayed here to help during a family emergency. It's clearly suited for work crews as there were plenty of men in reflector tape vests one of whom clomped around us on the 2nd floor promptly at 5:58 am every single morning. So....it's 80.00 dollars...More

1  Thank Rubykdk
Response from 00esa, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 1 April 2017

I was disheartened to read about the problems you encountered, and I hope you will accept my sincerest apology for what transpired. Thank you for pointing out these problems, as it will help us improve. My managers and I are taking steps to ensure future...More

Reviewed 28 February 2017

I booked a room with 2 beds and when we got there, no room available so they "upgraded" us to a suite, not! Had one frayed bath towel for the 3 of us. No housekeeping for a 2 day stay. Thermostat didn't work so the...More

1  Thank GmaAkiyama
Reviewed 4 February 2017 via mobile

I rented this place for 3 days, since I was there for that amount of time, the woman at the front desk said I didn't need any room service, it would have been nice if they did offer room service. Their breakfast is a joke,...More

1  Thank avjoe
Reviewed 6 September 2016 via mobile

Everything was clean, staff was very professional. Nice hotel for the money and compared to other hotels around. I would recommend to anyone, good price also. Close to airport ands close to plenty of places to eat...More

1  Thank trapcleat
Response from Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 15 September 2016

We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to read you would recommend us to others, favored our affordable rates, and liked our convenient location. Thank you again for your review. It would...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 81 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 81 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (11)
Dining (3)
Questions & Answers
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Brandie M
27 August 2015|
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Response from Simon P | Reviewed this property |
The internet isn't bad, however they do offer three levels of premium internet at a fee and it's not bad I think $20 for a week for the fastest
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Room Tips
"In order to have any kind of outdoor area you would have to buy a room in the 6000s"
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"go with 2nd floor rooms and non-smoking section (good luck!)"
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"choose one facing the Fed Myers much better view."
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"Don't bother"
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