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Extended Stay America - Fairbanks - Old Airport Way

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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Reviewed 1 week ago NEWvia mobile

Friendly enough staff but these beds are awful. I'll need to go back to work to get decent rest. Room is fine but laundry area is filthy. Lobby area was full of dirt the other day from a work crew staying here. I won't be coming back.

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Helpful?
Thank Troy P
00esa, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Troy, thank you for sharing your candid feedback. Although you liked our associates, we apologize for the cleanliness issues you encountered during your visit and that you found our beds uncomfortable. We have shared your comments with appropriate individuals in our organization to ensure that future guests do not experience the same. We regret the inconvenience caused and hope you...

Reviewed 4 weeks ago via mobile

We stayed here to help during a family emergency. It's clearly suited for work crews as there were plenty of men in reflector tape vests one of whom clomped around us on the 2nd floor promptly at 5:58 am every single morning. So....it's 80.00 dollars a night. This gets you a bed with a small electric stove top flush up...

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Helpful?
Thank Rubykdk
00esa, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

I was disheartened to read about the problems you encountered, and I hope you will accept my sincerest apology for what transpired. Thank you for pointing out these problems, as it will help us improve. My managers and I are taking steps to ensure future guests do not encounter the same issues. I truly hope you will give us another...

Arvada, Colorado
Reviewed 28 February 2017

I booked a room with 2 beds and when we got there, no room available so they "upgraded" us to a suite, not! Had one frayed bath towel for the 3 of us. No housekeeping for a 2 day stay. Thermostat didn't work so the room was "extremely" hot. Second day the elevator was "out of order". Continental breakfast was...

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Helpful?
Thank GmaAkiyama
Dutch Harbor
Reviewed 4 February 2017 via mobile

I rented this place for 3 days, since I was there for that amount of time, the woman at the front desk said I didn't need any room service, it would have been nice if they did offer room service. Their breakfast is a joke, smallest muffin, granola bar, and that's it, no orange juice. No coffee maker in the...

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Helpful?
Thank avjoe
Reviewed 6 September 2016 via mobile

Everything was clean, staff was very professional. Nice hotel for the money and compared to other hotels around. I would recommend to anyone, good price also. Close to airport ands close to plenty of places to eat...

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Helpful?
1Thank trapcleat
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to read you would recommend us to others, favored our affordable rates, and liked our convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Layton, Utah
Reviewed 13 August 2016

As soon as you walk in you want to walk out. The place is dirty. The walls, the carpet, the lady behind the counter. Next we go up the elevator and it smells. Like something died in there. We go into the room and it basically looks clean. Then we sit on the bed. It's lopsided. My husband slept in...

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Helpful?
Thank CTF25
Fairbanks, Alaska
Reviewed 9 August 2016

Booked Reservation for Aug 5 - 12. Upon checking in we were told that we didn't have a room due to overbooking. Our reservation was made on Jul 30th. The room that we were given was not big enough for our family and two dogs. No bulb in lamp or over the stove. Toliet water pressure was very low. The...

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Thank varoniquesullivan
Tampa, Florida
Reviewed 22 July 2016

-I have never before been DICTICTED to by a hotel keeper like this ever. -No ice machine because you have a fridge in the room. -No hair drier in the room because you should bring your own. -The breakfast is a grab bag, "because we are frequented by basically road workers that leave early so that is what you get"...

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2Thank The-GCC
Reviewed 1 July 2016

The staff was very helpful and happy every time I interacted with them. They always had accurate answers for my questions and immediately dropped admin work to take care of my requests. The breakfast was pretty slim. Oatmeal, granola bars, and packaged muffins, so minus a point for that.

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Helpful?
1Thank Will H
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for informing us a little about your stay. I'm disappointed you didn't like a grab-and-go breakfast, but it's refreshing to know our staff was very attentive and accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Enlgand
Reviewed 28 June 2016

This was one of the worst hotel experiences I have ever encountered!!! The staff was incredibly rude and unwilling to assist. Stay clear of this one!!! If you're offered an extremely great rate, it's for a reason. Plus, you'll have to argue to get it once you arrive and it's too late to find a room any where else in...

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1Thank mkmmm118

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Address: 4580 Old Airport Rd, Fairbanks, AK 99709-4615 (Formerly Extended Stay Deluxe Fairbanks)
Region: United States > Alaska > Fairbanks
Price Range: ₹ 5,458 - ₹ 11,815 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fairbanks - Old Airport Way 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fairbanks - Old Airport Way staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
CTF25, 13 Aug 2016 | Read review
“Stay Elsewhere”
The-GCC, 21 Jul 2016 | Read review
“Stay elsewhere”
925gingerb, 12 Mar 2016 | Read review
“Look at the room first before you commit.”
LarryO446, 19 Jun 2014 | Read review
“choose and upstairs room!”
lorriet35, 16 Jun 2014 | Read review
5 of 5