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BEST WESTERN PLUS Chena River Lodge

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BEST WESTERN PLUS Chena River Lodge
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742 Reviews from our TripAdvisor Community

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Showing 715: English reviews
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Kathmandu, Nepal
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Near the airport, with some shops nearby, this is a great place to stay, specially if you are just staying for the night while preparing to go further inland in Fairbanks (which was my case). Wi-fi has a good signal for the area, good enough to check your emails (not sure about video streaming, though). One of the best beds...

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Helpful?
Thank Guilherme S
About Hotel's Favourite Review
BestWestern C, Front Office Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for staying with us as well as writing us a review. We hope you enjoy your time in Alaska it is such a beautiful season here right now. We are so happy that we could accommodate you while you stayed with us! Hope to see you again as well as have an adventure!...

Kirkland, Washington
Reviewed 2 weeks ago

We came up from Seattle for Spring Break, and stayed here for 4 nights. The hotel is good enough. It's very close to airport, and not far away from downtown Fairbanks. The room is big and clean. Free breakfast, free parking and free Internet are offered. There are Fred Meyer, Walgreens and Safeway nearby, so you can buy stuff easily....

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Helpful?
Thank KirklandTom
Kanpur, India
Reviewed 2 weeks ago

Rooms are big, well equipped with gadgets like fridge, TV and even a microwave. Breakfast is basic stuff only but still good that's its provided as the hotel does not a restaurant. Staff is quite professional and friendly, Check in / check out processes are smooth and quick.

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Helpful?
Thank Girish M
Wasilla, Alaska
Reviewed 3 weeks ago

We were pleased with every aspect of our stay, and would recommend the hotel and their staff for your visit. Convenient location, attractive hotel, modest price with a wide assortment of breakfast choices

Review collected in partnership with Best Western
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BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for staying with us. I am so glad my staff could show you a warm welcome here in the heart of Fairbanks Alaska!! We try our best to have every guest leave with a smile. We hope to see you again and thank you for choosing Best Western Plus Chena River Lodge. Warm...

Colorado Springs
Reviewed 4 weeks ago

We checked in late one night and we were "hit" with a very strong urine smell. Informed the front desk clerk of this and he offered to move us to a different room, but no other king sized bed rooms were available. He did bring some deodorizer to our room, and then house keeping did a "deep cleaning" the following...

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Helpful?
Thank Donna I
BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, We are so sorry for the problems you experience during your stay we have taken this as a learning lesson to help train our staff better on how to handle problems like this. I would like to personally apologize to you on behalf of my staff. Best Regards, Tiler Moore General Manager

Placerville, California
Reviewed 4 weeks ago

This hotel exceeded our expectations. It was freezing cold outside, but warm and cozy inside. My brother, husband and I were on a winter vacation trip to Anchorage and Fairbanks. The room had 2 queen beds, coffee maker, fridge and micro. There was plenty of room for the 3 of us. The breakfast in the morning was great. The best...

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Thank jasd53
BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, We are so glad you enjoyed your stay with us and would like to thank you for choosing us as well as writing us a review. We hope to see you again. We love hearing how are guests enjoyed their stay. Best Regards, Kristen Koch Manager

Reviewed 4 weeks ago via mobile

The entire staff is great and professional. I came out here to spread my grandmothers ashes under the northern lights and my 2nd day there my wife slipped on the Ice and broke her Femur. We were mostly stuck in the hotel for the time we were there but there was no other hotel I would've rather been in. They...

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Helpful?
Thank Marty S
BestWestern C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Dear Valued Guest, We are so glad you stayed with us and we hope your family and wife are doing better!! Thank you for choosing Best Western Plus Chena River Lodge and writing us a review. We hope to see you again in the future hopefully under better circumstances. Best Regards, Kristen Koch Manager

Baton Rouge, Louisiana
Reviewed 4 weeks ago

shuttle was excellent-just ask and it was taken care of We returned at 2:30 AM one night from viewing the Northern Lights and we could not find a place to plug our car in, the desk clerk unplugged his personal car and let us plug in our rental. Thanks that's really great. All staff was very friendly and helpful--we went...

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Thank agcleve2
Baton Rouge, Louisiana
Reviewed 4 weeks ago

Staff was great Gave us all the help we needed--where to go, when to go, where to eat and directions to all. We saw the lights and that's one thing that can be checked off the bucket list Desk clerk gave us his car plug in at 2:20 AM since none were available

Review collected in partnership with Best Western
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Thank agcleve2
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 19 March 2017 via mobile

I did really enjoy staying here. The staff is friendly & helpful. They have a shuttle that will take you to their sister hotel which has a restaurant & bar. I would recommend that they somehow increase their breakfast seating area or change the hours for breakfast. I went down there one morning at 6:30 and was the only one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 

Additional Information about BEST WESTERN PLUS Chena River Lodge

Address: 1255 TVSA Way, Fairbanks, AK 99706
Region: United States > Alaska > Fairbanks
Price Range: ₹ 5,056 - ₹ 15,558 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Chena River Lodge 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Hotel Style:
#2 Romantic Hotel in Fairbanks
#2 Family Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chena River Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chena River Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment!”
DonnaI122, 25 Mar 2017 | Read review
“If you need electricity at night, ask about outlets near the beds”
photobug429, 6 Mar 2017 | Read review
“As for a room at the back of the hotel.”
Weism, 4 Mar 2017 | Read review
“Rooms at the back are less noisy..no traffic noise.”
kalindid_12, 1 Mar 2017 | Read review
“Ask to have room that faces back of hotel.”
teetaduffy, 1 Jan 2017 | Read review
5 of 5