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We’ve stayed at holiday inn express a few times and this one met our expectations and positive expectations. The room was big with comfortable beds which provided a relaxing night of sleep as we were tired from a long day of driving. The hotel is located convenient to some stores and the highway. The breakfast was good but a large tourist group was there so space was limited and they struggled to keep some food items available. The laundry room was a good amenity. All the staff were friendly and helpful with directions. Will stay here again.
The hotel is about ten minutes from the airport, but really close to the down town area. There are plenty of places to eat close to the hotel, sit down or fast food. The hotel was very clean and had all the basics that any Holiday Inn Express has. The breakfast was nice, with plenty of seating. The staff were very friendly. I will surely stay again the next time I am in town.
I chose this hotel because I had business activity literally within walking distance of its location. Friendly front desk staff and other staff members I came in contact with were helpful. They serve fresh baked cookies around the time I checked in, around 530PM. The work out facility was closed for renovations. Nice pool and I thought a good breakfast. I showed up around 730AM or so and they had everything fully stocked. I liked the veggie omelet and sausage gravy biscuits. Good selection of drinks and juices. Clean comfortable room, they accommodated my request to be on top floor. They actually have 2 kinds of marked pillows, one soft and one firm. The highway side does get a little noisy during early evening, didn’t bother me and I slept well. Can’t give 5 stars for minor issues in room. Didn’t have an effective exhaust fan in bathroom, chipped sink, shower head settings, and few small stains in carpet. Good choice for the stay for a comparable price. Might try the Hampton across highway or airport BW next time.
Stayed 8 nights, breakfast area out of coffee 7 of those mornings, as had to wait 10 minutes for more to be made. Out of milk one morning, breakfast meat another morning, eggs another morning. Breakfast area not completely stocked until 30 minutes after posted time couple of mornings. Out of at least two items at any given time, 7 of those mornings. First Holiday Inn express I’ve visited with such poor breakfast expectations. Cinnamon rolls cold couple of mornings. Carpets in hallways are buckled and need replacement. Service was excellent, (by 90% of staff). Room and bed were OK. Great location.
The room was clean and comfortable. Breakfast would have been good if they could have kept items stocked. Every morning things were missing. No milk for cereal, usually no hot water for oatmeal, bananas were hit or miss. It was not that busy so unsure why things couldn’t be kept stocked.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks
Responded 7 Oct 2018
Hi kendarCharleston, Thank you for your stay and for taking the time to share your experience with us. It is great to know that you appreciated our room accommodation and cleanliness. I'm sorry that you were not fully impressed with the breakfast selections. We aim to be able to support you in your journey to success and your comments value to us. I'll be sharing this with the management for improvements needed. We value you as our guest and hope to get another chance to give you a more pleasurable stay should you be in the area again. Regards, Christian C. Case Manager IHGService
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and …Moreentertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room. Ask about our Free Airport Shuttle Service 24/7. The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! Less
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This hotel, as of April 2015, had two clothes washers and dryers. If I remember right, they we located on the second floor and both the washers and dryers cost $1.00USD per load. The front desk sold detergent.