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Quality Inn

Traveller (22)
Room & Suite (23)
Pool & Beach (1)
Overview
200 S James St at Erie Blvd., Rome, NY 13440-6731 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (153)
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LanguageEnglish
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1 - 5 of 151 reviews
Reviewed 2 weeks ago via mobile

Room was fine. Old motel, clean,warm and just right for the price. Absolutely no complaint. Five minutes away from the rink. Would use this again will if have need to. Trying to use up to 200 words required. really could cover this and 15 words...More

Date of stay: January 2019
Thank MichaelM16374
Response from MPaghdal, General Manager at Quality InnResponded 2 weeks ago

Thank you very much for taking the time to leave a review. We are glad that you had a pleasant stay. Your review encourages our staff to work hard for our guests. We hope to see you again soon!

Reviewed 30 September 2018 via mobile

It took 5 attempts to our key card to work. The room was clean and neat. But the signs to get ice say through the glass. That's in the "king wing" that standard cards don't work on the door. Come to find out when leaving...More

Date of stay: September 2018
Thank Cindy R
Response from qualityinnrome, Hotel Manager at Quality InnResponded 2 October 2018

Dear Valued Guest, Greetings from the Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the bad experience due to the rude behavior of the staff and other multiple issues. Thanks for bringing it to our notice. The hotel tries...More

Reviewed 22 September 2018 via mobile

The worst experience we have ever had the manager on duty did not speak English gave us the wrong direction s to our room in the rain we got soaked refused to give us a receipt and refused to give us a refund this is...More

Date of stay: September 2018
Thank GOLDIE L
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 25 September 2018

Dear Valued Guest, Greetings from the .Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve...More

Reviewed 21 September 2018

We've stayed in some budget motels before but this was by far the worst. It should not be given the authorization to operate as a hotel. Quality Inn should definitely remove it from the portfolio. Rooms dirty and smelly. Old furniture and dated decor. Very...More

Date of stay: August 2018
Thank Jenny1978
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 25 September 2018

Dear Valued Guest, This is from the Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the very bad experience as you have mentioned, howsoever it might have happened. The room maintenance team is investigating your comments to get the...More

Reviewed 27 August 2018

don't usually write negative reviews but this place is gross. Pan handlers approach as soon as you park as its in a bad area. Reception area is filthy, rooms have holes in the walls, torn carpet, fridge didn't work, leaked water over the floor. Bathroom...More

Date of stay: August 2018
Thank campy222
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 25 September 2018

Dear Valued Guest, Thanks for your stay at the Quality Inn Rome. Our apologies for all the inconveniences you had due to several issues. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Golf Course
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
103
Price range
US$ 72 - US$ 114 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Rome
Location
United States > New York > Rome
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
103
Price range
US$ 72 - US$ 114 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Rome
Location
United States > New York > Rome
Photos
Traveller (22)
Room & Suite (23)
Pool & Beach (1)
Business Centre & Event Rooms (3)
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Questions & Answers
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Room Tips
"This was a late night stop and left the next day about 10:00. Expensive night"
915beckya
11 Aug 2018
Read review
"None in entire hotel"
dddhhdhdhhh
8 Jun 2018
Read review
"Find another hotel."
lynnec411
25 Jul 2017
Read review
"Stay somewhere else!"
StuartR144
28 Jun 2017
Read review
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