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DoubleTree by Hilton Fort Smith City Center

PricelineUS$ 77*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 89*
US$ 77*
Great Deal
US$ 80*
US$ 81*
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DoubleTree by Hilton Fort Smith City Center
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Springdale, Arkansas
Reviewed 3 days ago NEW

The staff there are very friendly & professional.and are over all stay there was great.The only thang it would be so nice to have mini fridge in the rooms.when traveling you have snacked are nice in between meals.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tylers909
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We appreciate you sharing your experience with us during your stay. We hope that you will continue to continue to make us your home away from home here in Fort Smith and look forward to welcoming you back.

Tulsa, Oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017 via mobile

This is such a comfortable hotel -- bedding, quiet, and climate were fab. The staff was very warm and friendly. Roomy rooms, loved the king bed room having a sofa and coffee table. From decor, to bar and entertainment area, it is just very modern, but comfortable hotel. That in my books, is most important. Staff --- inviting, accommodating, friendly....

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Helpful?
1Thank KGAbernathy
About Hotel's Favourite Review
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you so much for much for taking the time to review the hotel. The hotel sincerely appreciate the nice comments regarding the hotel and staff. We pride ourselves on providing great service and amenities, and we are delighted to have succeeded. Again, thank you for your wonderful feedback and look forward to welcoming you back. Best Regards

Reviewed 6 days ago NEWvia mobile

Soon as we pulled up to the hotel we could tell it wasn't going to be the high quality stay we normally get at a DoubleTree. Parking is so limited its not even funny, 9 floors of guest rooms but only 38 parking spots.... Second problem we ran into was the wifi, which worked well enough when it wanted to...

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Helpful?
Thank T W
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience and feedback. It is regrettable to hear about the disappointment in your stay. We sincerely apologize and truly appreciate you sharing your open and honest feedback. This is not the normal hospitality that we offer our guests. The hotel staff strives to provide our guests with the best possible service...

Reviewed 1 week ago NEWvia mobile

I have stayed here a couple of times on business. The hotel is nice and the staff are friendly. The cookies they give you at check in are amazing. It is conveniently located if you have business downtown. They do have a shuttle to take you to local restaurants. There are not a lot of choices within walking distance.

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Helpful?
Thank McMahanBucketList
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We are so glad to hear you enjoyed your stay. We greatly appreciate you taking the time to provide us with your feedback. We hope that you will continue to make us your home away from home here in Fort Smith and look forward to welcoming you back.

Little Rock, Arkansas
Reviewed 1 week ago NEW

Pubic hairs in tub, room not available as requested, hotel view was several air conditioners, no towels, the smell of the hotel was atrocious, parking. Positive - breakfast an computer/internet access.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 780fredad
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. Your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing with us.

Duncanville
Reviewed 1 week ago

The on-duty staff exceeded my expectations. There were a couple small problems related to my stay. They took full responsibility for the problems--which were not the fault of the on-duty team. By the time I checked out after my one night stay, the staff had gone way beyond the call of duty in order for to be able say that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jonathan H
Michelle N, Front Office supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We are delighted to hear that we have exceeded your expectation in making it right during your stay. We appreciate you sharing your experience and look forward to welcoming you back again soon.

Reviewed 2 weeks ago

Put in wrong room ants in room and breakfast buffet no up to par. No food no plates no ice in water. Great location to put planned activities. Disappointed no micro wave or fridge in room. Staff knocking on door at 1:00am because we were put in wrong room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M7910ADgaryr
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. We take your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing with us.

Reviewed 2 weeks ago via mobile

If you are visiting on a weekend make sure you check to see if there is a special group. The hotel staff doesn't seem to have experience to handle groups. We visited during a bike rally and the staff couldn't keep the bikes from being parked in front of the door. We literally couldn't get suitcases in the building between...

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Helpful?
Thank Terry C
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. We take your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing with us.

Conway, Arkansas
Reviewed 2 weeks ago

It was to costly for what you got. The reason I stayed here was it was close to the bike rally. There is no fridge or microwave in the rooms. The A/C didn't cool the room very good. The bar close to early. Ice machine didn't work on my floor. The bathroom was nice. Big shower. The bed was comfortable....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W7065GHdanielo
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. We take your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing with us.

Reviewed 2 weeks ago

A very hotel. Has to be the nicest in Ft Smith. Staff was very friendly and the rooms were very nice. Location is excellent. Walking distance to every thing. Breakfast was really good. The only complaint I have was the apple juice was not good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ByohnOU1
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We are so glad to hear you enjoyed your stay. We greatly appreciate you taking the time to provide us with your feedback. We hope that you will continue to make us your home away from home here in Fort Smith and look forward to welcoming you back.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of historic Downtown Fort Smith, DoubleTree by Hilton Fort Smith City Center is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, DoubleTree by Hilton Fort Smith City Center is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book. ... more   less 

Additional Information about DoubleTree by Hilton Fort Smith City Center

Address: 700 Rogers Ave, Fort Smith, AR 72901-2413 (Formerly The Executive Hotel at City Center)
Region: United States > Arkansas > Fort Smith
Price Range: ₹ 4,654 - ₹ 10,924 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Fort Smith City Center 3.5*
Number of rooms: 255
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Fort Smith City Center staff and other travellers.
5 questions
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Bismarck, Arkansas
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Fort Smith City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the opposite side of the front desk (unsure the cardinal direction) to avoid the noise from the bars across the street.”
kharkri, 27 Mar 2017 | Read review
“Great location”
GCTiger, 19 Mar 2017 | Read review
“Ask for a room away from the elevator”
221kennethr, 9 Jan 2017 | Read review
“The only stairwell that has inside access is in a conference room near the concourse leading to the Convention Center.”
Odyssey2002, 13 Dec 2016 | Read review
“Limited quantity of elevators, so rooms nearer to the elevators might help with less wait time.”
C286STdonnad, 5 Dec 2016 | Read review
5 of 5
Priceline
US$ 77* /night
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Expedia.comUS$ 80
Hotels.comUS$ 81
ElvolineUS$ 89
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Prices are for 1 room, 2 adults
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