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Residence Inn Fort Smith

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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Arlington, Texas
Reviewed 2 weeks ago

Although Residence Inn is usually my preferred hotel when traveling, this location was by far the worst I've stayed. My biggest complaint was the bed. After about a week of no rest and feeling as if I was beat up during my sleep, because of the (lack of) quality of the mattress, I finally switched my hotel. When asked to...

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Helpful?
Thank HOLLAIFYAHEARME
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

I apologize you did not enjoy your stay. The mattresses are something that we are looking to be upgraded in 2017. If you would like to discuss your stay further please feel free to contact me at the hotel. Our phone number is 479-478-8300. I hope to hear from you soon.

Fort Worth, Texas
Reviewed 4 weeks ago

Just one night on our way from Texas to Magazine Mountain. Very quiet, comfy, roomy, AND economical! Wish we could have stayed another night! Hotel sits about a block off very busy Rogers Avenue so it wasn't easy to find but no traffic noise. Plenty of shopping, movies, restaurants all around. Nice beds. Small refrigerator had an ice maker that...

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Helpful?
Thank Janet B
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to let us know about your experience in our hotel. We are happy to hear you enjoyed yourself. We hope to see you again in the future.

Lebanon, Pennsylvania
Reviewed 4 weeks ago

My son and I are traveling from Pittsburgh to California and stopped here along the way. We booked a two bedroom suite, which was really inexpensive (to me - $189). The room was spacious and clean. In addition to two bedrooms, had two full size bathrooms. I almost wished we were staying longer than one night. There is no bar...

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Helpful?
Thank Amy L
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for telling us about your visit. I am glad you enjoyed your stay with us. I hope you have a safe fun journey home.

Reviewed 31 October 2016

My wife and I love Residence Inns. This one is no exception except the location is both a blessing and a curse. It's located across the street from Mercy Hospital that has a helicopter pad. Unfortunately, two patients were careflighted to the ER late at night. The hotel staff were exceptionally helpful. Breakfast selection was typical. Outside fire pit was...

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Helpful?
Thank tomtex451
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to let us know about your stay. Unfortunately yes the helicopter pad can be startling in the middle of the night. I am glad to hear you enjoyed everything else though. We hope to see you again in the future.

Duluth, Minnesota
Reviewed 21 October 2016

We are snowbirds and are always looking for new places to learn about and enjoy.The front desk manager, Chris Miller, has been over the top in helping us make a long term reservation at this hotel. It"s been a pleasure working with him.

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Helpful?
Thank Bob-from-Duluth
Oklahoma City, Oklahoma
Reviewed 20 October 2016 via mobile

People were very nice. Facility on the other hand not the cleanest. I saw roaches. Need better pest control. Carpet was sticky at places. Bathroom drains were very slow. Cox TV box was pathetic. Looked like cable running over the internet. CNN was intermittent. One of the boxes I had to restart. Wi-Fi was good. No body lotion in bathroom....

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Helpful?
Thank Sirajura
Winfield
Reviewed 18 October 2016

My husband & I are seasoned travelers for both business and pleasure and have stayed at this property on many occasions over the years. We choose our travel dates based on their availability when possible … which lets you know how much we enjoy this specific property in Fort Smith. The entire property is clean and well maintained inside and...

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Helpful?
Thank Denise L
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for your response. We are happy you enjoyed your stay with us. We hope to see you again in the future.

Albuquerque, New Mexico
Reviewed 13 October 2016

Clean, comfortable, great service.....Marriott in every way! Good free hot breakfast. Comfortable suites. All the modern amenities. Easy parking and good location to restaurants and freeway. Nice shade area too. Basketball court, which you don't find at many hotels. Nice comfy sheets and pillows. Highly recommend!

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Helpful?
Thank bruce p
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for letting us know how your experience was. We are glad to hear you enjoyed yourself and we look forward to seeing you again in the future.

Wichita, Kansas
Reviewed 25 September 2016

Stayed at the Residence Inn over a weekend trip to Ft Smith. I had a really good stay. The front desk was very helpful. Especially Sindy. She was very helpful, sweet, and nice! I hope to run into people like her every time I stay at a hotel. She provided excellent customer service and she has 5 gold stars in...

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Helpful?
Thank Chris E
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to fill this out and let us know how we are doing serving you. We are glad you enjoyed your stay and were able to accommodate your needs. We hope to see you again in the future.

Dallas, Texas
Reviewed 11 September 2016 via mobile

Marriott consistency was our goal in choosing Residence Inn, and they delivered, except for this: the mattress in both bedrooms was less than average. Not just a little, but enough so to mention here. (Having been renovated in 2012, I'm not sure if the mattresses were part of their efforts.) Also, there is only one main entrance to and from...

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Helpful?
Thank WildWilliam
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for letting us know how we are doing. In 2012 there was a partial renovation done, but we are working for new mattresses in 2017. We hope to see you again in the future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Fort Smith

Address: 3005 S 74th St, Fort Smith, AR 72903-5089
Region: United States > Arkansas > Fort Smith
Price Range: ₹ 7,623 - ₹ 10,754 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fort Smith 3*
Number of rooms: 78
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Also Known As:
Residence Inn Fort Smith Hotel Fort Smith
Fort Smith Residence Inn
Hotel Style:
#9 Business Hotel in Fort Smith
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on third floor very quiet.”
 of 5 bubbles tomtex451, 31 Oct 2016 | Read review
“My room was in a perfect spot. Close to the exit because I am a smoker. I imagine all of the rooms are just as nice as the one I stayed in.”
 of 5 bubbles chriseW8267DD, 25 Sep 2016 | Read review
“Stay somewhere else”
  • The missing grout for the tiles make the loose when you step on them getting in & out of the sho
 of 5 bubbles PieterV441, 17 Aug 2016 | Read review
“top floor for a good view”
 of 5 bubbles shermanchess, 16 Aug 2016 | Read review
“Restaurants very close, within walking distance, and of a large variety.”
 of 5 bubbles , 15 Jun 2016 | Read review
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