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SpringHill Suites Savannah Midtown

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288 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Savannah Midtown
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Showing 282: English reviews
Cumming, Georgia
Reviewed 30 July 2014

We stayed one night ,2 nights ago. I was hearing many times, good things about Marriott hotels. So on this special occasion I decided to go with Marriott. As soon as we came I didnt like it but tried to be positive .. Everything outdated( like 70s), clean but so old . I felt like we are at a cheap...

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Thank veera p
Central Florida, Florida
Reviewed 26 July 2014

Where to begin. First off, they lock in your rate to make sure you cannot cancel so you are pretty much stranded when you get here. When I called and asked the clerk why they were doing that she said there was some kind of event. I should have known something was wrong and should have looked else where. I...

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Thank Harry S
Fort Bragg, North Carolina
Reviewed 20 July 2014

Just returned from my trip to Savannah , Ga. Stayed at the springhill suite midtown. Several concerns lurk and reside there. 1. Maids steal from your room. An iPhone was taken from one of our rooms. It took several days to get this problem resolve. Thanks for that! The general manager worked within the confines of his authority I guess...

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Thank Beverly S
Cleveland, Ohio
Reviewed 20 July 2014

We stayed one night at the hotel last week while traveling to Florida. We often stay in Savannah on our route to Orlando, so we chose to stay at this property, even though we have stayed at other Marriott properties in Savannah in the past. I am writing this review somewhat saddened because I always write good reviews of hotels...

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2Thank Travelgrl911
Atlanta, Georgia
Reviewed 16 July 2014

I stayed at this property one night while in town for business. The location is very convenient if you do not need to stay in the historic district. There are 2 restaurants in easy walking distance and many more within a 3 mile radius. The room was large - with sitting area, micro/fridge, separate desk/workspace area and semi-private bedroom. If...

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1Thank CSCMSJ
Gina K, Owner at SpringHill Suites Savannah Midtown, responded to this review

I am truly sorry to hear about your experience at our Springhill Suites Savannah Midtown property. As new owners, we are working quickly to resolve many of the issues you identified in your review. We have a full property renovation scheduled in fall of this year (2014). We would love to have you back and turn your opinion around once...

Georgia
Reviewed 27 June 2014

We pre-paid for the room upon reservation and expected them to take the credit card info for incidentals at check-in. This hotel held the equivalent of each room night on a credit card (hundreds of dollars) without informing us in advance. To add insult to injury they charged $20/night for valet parking and we never entered the parking garage. We...

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Thank penntrainer
SAVSH, General Manager at SpringHill Suites Savannah Midtown, responded to this review

I don't believe we are the hotel in which you stayed. We do not have a parking garage. I am truly sorry that you did not enjoy the stay at our sister property. Mark Parker

Atlanta, Georgia
Reviewed 27 June 2014

Wow, I expected better from a Marriott brand hotel. First, we registered as a family of 4 people(parents and 2 children) in a King room with pull out sleeper sofa. The mattress was basically springs with material over it and that material did not even cover all the springs - there was HOLES in it! (I have a picture, but...

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Thank Rija64
SAVSH, General Manager at SpringHill Suites Savannah Midtown, responded to this review

Thank you so much for taking the time to let us know about your stay. We recently took over this property, and any feedback from our guests is a huge help. I am truly sorry we did not meet all your needs. I am thrilled to hear about the positive parts of your stay. The new ownership will begin a...

Orlando, Florida
Reviewed 8 June 2014

Took a chance on this hotel as my go to places in Savannah were booked... Way below Marriott standards...initial impression was dirty floors, smell of stale, musty carpet and a front desk clerk who barley made eye contact with me...I'm platinum with Marriott so while I didn't expect the red carpet, I thought I'd at least get a warm welcome....

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1Thank Badgerhound
SAVSH, General Manager at SpringHill Suites Savannah Midtown, responded to this review

I am the new General Manager of the Springhill Suites Midtown. The company I work for took ownership just before your stay. I would like to personally apologize for failing to meet your expectations. I can assure you we are working diligently to ensure all of future guests have wonderful experiences with us. We are excited about an impending renovation...

Byron
Reviewed 6 June 2014

We were in town for a church conference and all the hotels in the downtown area were very expensive. This hotel was less and included parking and breakfast in the room charge. The room was very comfortable and the staff was very friendly, Sophia was very attentive to our needs. The only regret was that the Jacuzzi was not operational...

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Thank Joyce P
SAVSH, General Manager at SpringHill Suites Savannah Midtown, responded to this review

Thank you so much for taking the time to let us know about your stay. I am thrilled that you had such a wonderful stay! I will be sure to let Sofia know she exceeded your expectations! She loves to go above and beyond for our guests. I hope this finds you well and we see you on your next...

West Chester, Ohio
Reviewed 4 June 2014

Our family stayed here while in town for a graduation. Was disappointed in the obvious things for this hotel. It needs an update badly, had kind of a funky smell, the pool, patio and exercise room were small, stark, and didn't seem to be well cared for. The cooked items for breakfast were not good, and they would not replenish...

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Thank Garry M
SAVSH, General Manager at SpringHill Suites Savannah Midtown, responded to this review

I am so very sorry we did not meet your needs. I am thrilled to here our staff impressed you. I am pleased to say we have a renovation planned for fall of this year. I am confident that once it is completed that we will be exactly what you are looking for. I truly hope we have the chance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Residing directly off of Abercorn Street, the hotel is conveniently located to many well-known establishments in Savannah - Girl Scout First Headquarters, Armstrong Atlantic State University, Savannah College of Art & Design, St. Joseph's and Candler Hospitals. ... more   less 

Additional Information about SpringHill Suites Savannah Midtown

Address: 11317 Abercorn St, Savannah, GA 31419-1825
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: ₹ 6,815 - ₹ 14,565 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Savannah Midtown 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Savannah Midtown Hotel Savannah
Springhill Suites Savannah
Savannah Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Savannah Midtown staff and other travellers.
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Questions? Get answers from SpringHill Suites Savannah Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“may be they also have bigger rooms”
 of 5 bubbles carloz404, 22 Jan 2017 | Read review
“Central to Savannah and Tybee”
 of 5 bubbles O3799OBryand, 12 Sep 2016 | Read review
“Seems There under renovations but will be great when they finally finish”
 of 5 bubbles supersalespromotion, 27 Jul 2016 | Read review
“There is isnt one. Go elsewhere.”
  • Nothing like a room with a.....view??!!
  • And this is a clean room!!??
  • Nice renovation Marriott. Keep trying.
 of 5 bubbles DonDonPython, 30 Jun 2016 | Read review
“Stay at the Towneplace across the parking lot.”
 of 5 bubbles Phlintheart, 7 Apr 2016 | Read review
5 of 5