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Extended Stay America - Savannah - Midtown

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Extended Stay America - Savannah - Midtown
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169 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Reviewed 2 days ago NEW

There are no amenities at this hotel. No ice machine, left with two empty ice trays in the refrigerator. TV remote did not work. One lousy little shampoo tube for two people. No patio area to sit outside. Free breakfast is a grab and go.

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Helpful?
Thank W Dennis D
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Dennis, thank you for providing your feedback. We apologize our hotel and amenities were not up to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length...

Reviewed 6 days ago NEWvia mobile

One of the best hotel to stay in when needing things they on time with it and the manager is so nice i would of thought she own tht hotel cause she knws how to run a business,and her staffs are so kind and helpful anything i needed help on they help me out with no problems

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Helpful?
Thank Bryson G
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Bryson, it's a pleasure to read your fantastic review about Extended Stay America - Savannah – Midtown. We strive to provide our guests outstanding hospitality and your compliments serve as encouragement to all of us. We appreciate your business and look forward to seeing you again. Sincerely, General Manager

Reviewed 2 weeks ago via mobile

We stayed for 2 nights. Room was clean and the staff was friendly. The free grab and go breakfast was better than nothing (grits, oatmel, coffee, creamers and granola bars). A/C didn't really work properly but it was ok.

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Helpful?
Thank vaneOrantrs
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you for staying with us and sharing your experience. It is good to read that you liked our friendly associates, the breakfast we serve and your clean room as well. However, we are sorry if any inconvenience was caused while you were here. We hope you will consider staying with us again in the future Sincerely, General Manager

Reviewed 2 weeks ago via mobile

What can I say? This was the worst hotel visit known to humanity.. I take trips monthly and have visited a lot of properties. This by far is the worst.. We had to spray for roaches as we killed one in our room. We requested new linens and changed the bed ourselves because it appeared they were short staffed. Our...

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Helpful?
Thank Tarasha A
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback we will review to ensure that proper, consistent pest control procedures are in place and that housekeeping consistently meets our high standards. We will continue to strive to provide each guest with a clean, comfortable room and professional customer service. Hopefully...

Reviewed 3 weeks ago via mobile

Let try this again. Went for a girls weekend and ended up in the doctor office with bug bites from head to toe. Motel didn't care and said they would refund money and still haven't seen a refund. Room was also covered in dog hair.

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Helpful?
1Thank Luke c
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Reviewed 3 weeks ago

DO NOT STAY AT THIS PLACE! If I could leave a 0 star review, I would! This is definitely my first and last visit to this hotel. The beds and the floor of room 229 were covered in dog hair! Our group was there for one night, and 2 of us woke up covered in bug bites! We are assuming...

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Helpful?
1Thank Ashton R
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Ashton, I am so sorry to read your disappointing experience at our hotel. Please accept my apologies for delivering the room which was not cleaned properly prior to your arrival. Let me assure you that we are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will...

Wilmington, North Carolina
Reviewed 5 weeks ago via mobile

This Hotel by far is the worst hotel I've ever stayed in. The Hotel stinks. The rooms are disgustingly filthy and need an entire makeover. Keep your shoes on as the carpets are filthy. Bathroom /tub/shower looks like it hasn't been cleaned in years. Door locks are broken/missing. Lamps had non working light bulbs in them. Kitchenette overhead light above...

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Helpful?
Thank Pacratz3
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. A clean, fresh suite is our top priority and I will work with my staff to ensure this was an isolated issue. We are also sorry for not being able to impress you with our breakfast offerings and that you felt a lack of facilities...

Reviewed 20 March 2017

On Saturday March 11th, I stayed at the Extended Stay location in Savannah, GA. A few hours after checking in, I noticed a $240 charge to my account which was nearly double my initial reservation total. I called the front desk to inquire about the discrepancy, and was ultimately treated as an inconvenience. I was informed that my room had...

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Helpful?
Thank Claire C
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Claire, thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so I sincerely apologize that your experience with us was disappointing. I have shared your feedback with the front desk staff and steps have already been taken to ensure these mistakes are not repeated in the future. We would like to regain...

Westmoreland, Tennessee
Reviewed 15 March 2017

I was very disappointed in the cleanliness of this hotel. I have only stayed at one that was worse and left it after one night. but, this was for business, and I wasn't covering the bill, so I sucked it up. There was cheese on the cabinets and inside the refrigerator door. There was broccoli bits in the kitchenette floor....

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Helpful?
1Thank ghostgirl74
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

I am sorry for the cleanliness issues you experienced during your recent business stay. Although you liked the service provided by our staff, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process. We...

Jacksonville, Florida
Reviewed 9 February 2017

The front desk Rep. are very friendly and helpful with suggestions on where to go and eat. I really enjoyed myself and the rest that I received the couple of days that I was there. I will see you'll soon. Keep up the Great Work!!!!!

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Helpful?
Thank iyannakiara
00esa, General Manager at Extended Stay America - Savannah - Midtown, responded to this review

Thank you for sharing your wonderful experience at Extended Stay America - Savannah - Midtown. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. Thanks again for sharing your thoughts, we look forward to seeing you again soon. Sincerely, General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Savannah - Midtown

Address: 5511 Abercorn St, Savannah, GA 31405-6903
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: ₹ 6,421 - ₹ 12,585 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Savannah - Midtown 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Savannah Abercorn Hotel Savannah
Extended Stay America Savannah
Extended Stay Savannah
Extended Stayamerica Hotel Savannah
Savannah Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Savannah - Midtown staff and other travellers.
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Questions? Get answers from Extended Stay America - Savannah - Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet on all floors”
jamelswinton, 25 Aug 2016 | Read review
“Stayed in room 113 ac great beds comfy shower and kitchen wonderful”
lorainew953, 9 Aug 2016 | Read review
“Wheel Chair Accessible rooms have more space”
491feliciag, 24 Oct 2015 | Read review
“We had a room on the first floor, had a working fridge/freezer, our room faced back parking lot, relatively quiet.”
seti5050_rs, 22 Oct 2015 | Read review
“Rooms on the 1st floor hear EVERYTHING happening in the rooms above!!”
JennLexi, 5 Oct 2015 | Read review
5 of 5