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Home2 Suites by Hilton Baltimore Downtown

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831 Reviews from our TripAdvisor Community

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There are newer reviews for Home2 Suites by Hilton Baltimore Downtown
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Showing 818: English reviews
Berlin, Maryland
Reviewed 30 May 2016

The loation was perfect short walk to very good restaurants and the inner Harbor. The staff was very helpful and friendly. I had several requests which were serviced very quickly. The shuttle services made things so easy, I never had to use my car during my stay.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank 280darleneh
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. We appreciate you taking the time to write a review about your experience. We hope that you will choose to stay with us again at the Home2 Suites downtown Baltimore.

Pittston, Pennsylvania
Reviewed 30 May 2016

We were in Baltimore for our daughter's graduation. We found the location convenient and the hospitality very friendly. The staff was very pleasant and accommodating, especially Anthony. We would stay here in the future.

Review collected in partnership with Home2 Suites by Hilton
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Thank gerardl574
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. We appreciate you taking the time to write a review about your experience. We hope that you will choose to stay with us again at the Home2 Suites downtown Baltimore.

Gloucester, Massachusetts
Reviewed 25 May 2016

This hotel is a great place for flipping at the end of a long day, sleeping, and leaving for another busy day. Not a place to hang out for a long time,. Locates downhill from a busy hip street with restaurants and bars.

Review collected in partnership with Home2 Suites by Hilton
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Thank GlostaH
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you for choosing to stay at the Home2 Suites for your recent stay in downtown Baltimore. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a...

Somerdale, New Jersey
Reviewed 25 May 2016

I was very dissatisfied with my stay at your hotel. Me and my girlfriend both work alot and do not get a chance to go away very often because we have a young child at home. We were extremely excited to go out of town for a close friends wedding. I was in the wedding. I used the digital check...

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank zacharyf390
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I...

King of Prussia
Reviewed 25 May 2016 via mobile

The Home2 Suites - a basic suites (fridge, microwave, real plates, real cups, glasses, utensils, dishwasher, coffee machine) hotel with a little or new concept - a more "green" environment - over the weekend you call the front desk to "light" clean or "full" clean your room - spent little time there - if you don't call - they don't...

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Thank John F
New york
Reviewed 24 May 2016

The accommodations are awful. The rooms are dirty. The staff works with only one staff member on nights so any issues are difficult to address. The pull out couch sofa bed that I was preparing for my niece had dirt and scraps under it. One room that we entered had an unmade bed and wet towels in the room on...

Review collected in partnership with Home2 Suites by Hilton
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Thank E6177VYnancyw
Pittsburgh, Pennsylvania
Reviewed 23 May 2016 via mobile

Modern hotel that was clean. The breakfast was sufficient (oatmeal, microwaveable breakfast sandwiches, waffles, etc.). The coffee was extremely weak - needs improvement. We walked to the Inner Harbor from the hotel - it was safe and pleasant. Wifi is slow.

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Helpful?
Thank AmericanTouristBob
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I'm glad that you found the hotel to be modern, and centrally located. Unfortunately, there isn't much that I can do about the breakfast options as they are selected by the brand. I hope that you will choose to stay with us again when...

Little River, South Carolina
Reviewed 22 May 2016 via mobile

Anthony took us to a Anthony took us to where Emma I clinic and picked us up He was very prompt and friendly and accommodating We found everyone at Home two Suites To be interested in making our stay A very positive experience

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Helpful?
Thank sbsmelch
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I'm glad to hear that Anthony was very accommodating and provided you with excellent service. I hope that you will choose to stay with us again when visiting the Baltimore area.

Houston, Texas
Reviewed 22 May 2016

The room was extremely comfortable and with the sofa and full kitchen it was like we had our own apartment (with the benefits of cleaning service and breakfast!). The staff was very friendly and helpful and the breakfast was great. Great location-close to inner harbor as well as local restaurants and market. Shuttle service to hospitals and train station. Will...

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank naomilacourp
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you for choosing to stay at the Home2 Suites for your recent stay in downtown Baltimore. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a...

Baltimore, Maryland
Reviewed 21 May 2016

Hime2 markets itself as a clean hotel, but it is everything except clean. The rooms are not cleaned properly, there were days that the housekeeping staff did not turn up at all. It took 2 hours to receive fresh towels. The worse part is that nobody did anything to assist once these problems were brought to attention. On a positive...

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Helpful?
Thank dgm120
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. I apologize that your room was not cleaned to your expectations and that it took a long time for you to receive items once requested. I will use this opportunity to coach and counsel my staff. I will share your kind...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Home2 Suites by Hilton Baltimore Downtown is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV's! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 

Additional Information about Home2 Suites by Hilton Baltimore Downtown

Address: 8 E Pleasant St, Baltimore, MD 21202-2101 (Formerly Comfort Inn & Suites Baltimore)
Region: United States > Maryland > Baltimore > Downtown
Price Range: ₹ 8,080 - ₹ 23,012 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore
Hotel Style:
#7 Business Hotel in Baltimore
#11 Family Hotel in Baltimore
#19 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Home2 Suites by Hilton Baltimore Downtown staff and other travellers.
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Questions? Get answers from Home2 Suites by Hilton Baltimore Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is in a central location to nice restaurants, markets, theater, etc. so it's always full ...book early!”
928beek, 23 Apr 2017 | Read review
“Upper floor will give you a view over the adjacent buildings. Rooms xx03 seem to be larger.”
JerseyGent, 20 Feb 2017 | Read review
“Above the 5th floor to be above surrounding apartment buildings”
404JamesC404, 14 Nov 2016 | Read review
“Stay out of 9th floor, cleaning service not great.”
995kelseyq, 1 Nov 2016 | Read review
“Great for families!”
46megganm, 10 Oct 2016 | Read review
5 of 5