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Home2.com
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Certificate of Excellence
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All reviewsmercy hospitalfront deskinner harborvalet parkingstreet parkinghome away from homeyogurtqueen bedpull out sofafree breakfastthe charm city circulatorbreakfast sandwichshuttle servicecharles streetthe breakfast areafree buspenn station
Great Hotel! The staff was very professional and customer service was outstanding from check in to check out. I would definitely recommend this hotel to everyone. Convenient location. Thank you Home2 Staff! You Rock!
Review collected in partnership with Home2 Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Vondexia
Response from Dionne F, General Manager at Home2 Suites by Hilton Baltimore DowntownResponded 14 February 2017
Thank you for your recent stay at the Home2 Suites downtown Baltimore. We are glad that you felt at home and look forward to welcoming you home again.
Upon check-in, the only "rule" I was given was that there is "no partying" allowed. I'm a middle-aged woman traveling with my 70-year-old mother. But then, there were two rooms on my floor each with about 10 young people staying in them and treating the...More
Thank Kerry F
Response from Dionne F, General Manager at Home2 Suites by Hilton Baltimore DowntownResponded 14 February 2017
Thank you so much for your comments. I apologize that you had an unpleasant stay. We try very hard to ensure that every guest has an enjoyable guest experience. However at times we do fall short. Because we do guarantee your stay you were issued...More
First time staying at an home2 suites hotel, but was pleasantly surprised, while I did expect a not so nice breakfast, it was nourishing g for a quick bite, although not as large and spacious as I would have liked, people piled up on one...More
Thank Railroadguy
Response from Dionne F, General Manager at Home2 Suites by Hilton Baltimore DowntownResponded 14 February 2017
We are glad that you decided to stay with us while you were in Baltimore. I'm glad that you were pleasantly surprised and we hope that you will stay with us when visiting Baltimore again.
Great from start to finish. Staff went above and beyond in every way. Extremely personal and attentive. Quick, friendly assistance with every request.
Tricky to find the first time, but worth it. Will definitely be back.
Review collected in partnership with Home2 Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lorihF1893VM
Response from Dionne F, General Manager at Home2 Suites by Hilton Baltimore DowntownResponded 18 January 2017
Thank you so much for your kind words. We work very hard to ensure that all of our guests have a wonderful guest experience. We appreciate your business and we look forward to your next visit.
I am a frequent Hilton customer and have stayed with most of its brands. This was my first Home2Suites. It will likely be my last. The only positive was the front desk staff - when they were there. The young lady who checked me in...More
Thank Brett O
Response from Dionne F, General Manager at Home2 Suites by Hilton Baltimore DowntownResponded 18 January 2017
We are glad that you decided to stay with us at the Home2 Suites downtown Baltimore. I'm delighted to hear that the staff you encountered was pleasant and helpful. I apologize that your car was not delivered to you in a timely fashion having to...More
We stayed in a queen studio for 4 people and it was fine. A curtain separates the bed, which is next to the window, from the pull out couch. Unless you need more privacy than that, studio is fine. Bathroom is huge with very... More
We stayed in a queen studio for 4 people and it was fine. A curtain separates the bed, which is next to the window, from the pull out couch. Unless you need more privacy than that, studio is fine. Bathroom is huge with very large shower and the kitchenette is well equipped.
Response from Dionne F | Property representative |
Hello we do have a few adjoining rooms. The rooms that adjoin are handicapped accessible. I hope this helps. Please don't hesitate to answer any further questions. We hope to see you in October.