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Brookshire Suites Inner Harbor, BW Premier Collection

Booking.comUS$ 132*
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Certificate of Excellence
11/05/2017 12/05/2017
1 room 2 adults 0 children
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Brookshire Suites Inner Harbor, BW Premier Collection
Brookshire Suites Inner Harbor, BW Premier Collection
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589 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Start your review of Brookshire Suites Inner Harbor, BW Premier Collection
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Reviewed 2 days ago NEW

Overall rating is High, clean hotel and rooms with friendly staff. Rooms can be a bit small but typically a great value when only 1 block away from inner harbor. Be cautious if someone staying in the room is considered short (guessing under 5'5") as the bathroom sinks are higher than normal and moved to the back of the counter...

Review collected in partnership with Best Western
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Helpful?
Thank Kevin G
Manchester, New Hampshire
Reviewed 3 days ago NEW

This hotel offered the worst experience my girlfriend and I ever experienced. We were vacationing in South Carolina and were driving home to the northeast and wanted to spend a few days in Baltimore. After looking at the reviews for the Brookshire we booked directly through their website. On the night of our check-in we called and told them that...

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Helpful?
1Thank JSAM1323
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest I am truly sorry to hear that your stay was NOT a pleasant one . Overall I am truly sorry that your experience was not a great one . We truly care here a the Brookshire Suites which is why even after the reservation mix up , I discounted the first night stay as it happened on...

Reviewed 4 days ago NEW

The hotel is in a great location, the rooms are exactly what we needed and the staff was top class. We have used the Brookshire as our home away from home while on work trips. The staff including: Harry, Monty, Eden, Brittany and Tashara made us feel at home right away. They all went above and beyond to make sure...

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Helpful?
Thank Keith C
Reviewed 5 days ago NEW

We stayed in the Brookshire Suites to celebrate Spring Break. What a FANTASTIC choice. The staff is above all, incredible. The young lady at the front desk was incredibly helpful and even allowed us to check in early so we could drop off our stuff and go exploring. The hotel room was very nice, and worked perfectly for my family....

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Helpful?
Thank Sarah B
ebrewster2017, General Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Hello Sarah, On behalf of the entire team "Thank You!" for posting such an amazing review. I'm delighted to hear that you and your family had a great stay. All reviews are shared with the team and they will be thrilled to hear your feedback. Thank you once again for taking the time out of your busy day to write...

ny-sean
Reviewed 6 days ago NEWvia mobile

You get what you pay for. Hotel was reasonably priced and great location but rooms especially bathroom could use update. The ceilings were low in spots due to the design, my son 6'4 had to watch not to hit his head going into bathroom. Had to call several times for towels. The breakfast was ok and included; served on top...

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Helpful?
Thank ny-sean
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest , Thank you so much for staying at the Brookshire Suites. We appreciate your business and do hope that when your in the Baltimore area we will be your hotel of choice. Harry Hawkins Director of Operations

Cape May, New Jersey
Reviewed 1 week ago via mobile

Hotel is near the inner harbor, very conveniently located for restaurants, shopping and the Aquarium. The staff was very personable and helpful. I can not say enough about the staff, the maintenance guy was very helpful with our a/c issue fast and efficient. Front desk staff and Valet gave excellent service at check out they even gave my little one...

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Helpful?
Thank Lindsay9384
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest , Thank you so much for taking the time make a review. I am delighted to hear that enjoyed your stay while here at the Brookshire . We strive to ensure that every guest experiences excellent service. I am pleased to know that you had the chance to indulge in some of the great things that downtown...

Baltimore, Maryland
Reviewed 1 week ago

Stayed in a suite that overlooked the harbor. The room and living space were nice. The entire staff was very helpful and friendly. Always a pleasure to chat with on my way in or out. Special shout out to Jerome for helping me out when I needed to get my car and the valet was out helping another hotel guest!...

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Helpful?
Thank sjb1590
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Guest , Thank you so much for choosing the Brookshire Suites to be your home away from home . I am delighted to hear that you enjoyed yourself and had the opportunity to encounter our wonderful staff members like Jerome . I hope to meet you on your next trip to the Brookshire . Thanks again ! Yours in...

Bogotá, Cundinamarca, Colombia
Reviewed 1 week ago via mobile

Our room 1005 was small and nothing to do with suites. The mattress was awfully soft, if seated on the border of the mattress easily fall off. The bathroom, Internet and cleanliness were OK. Breakfast was a do it yourself on black plastic dishes. Cereal, scrambled eggs, muffins, bagels all good.

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Helpful?
Thank Mario C
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest , Thank you so much staying with us here at the Brookshire Suites. . We strive to ensure that every guest experiences excellent service. Next time you come please reach out to me personally so that I can upgrade you from one of our studio rooms that you were in to one of our illustrious suites. Thanks...

Lewisburg
Reviewed 1 week ago

The hotel itself was a great location. Overall appearance and value was very good. Just be cautious if you have back problems as I do, I found the bed to be way too soft and not provide near enough support. I don't know if thats all the room, our just ours.

Review collected in partnership with Best Western
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Helpful?
Thank Jason S
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest , Thank you so much staying with us here at the Brookshire Suites. I am pleased to know We truly believe in providing excellent service to each guest . As we try to please everyone we understand that peoples desire for certain things such as bed firmness/softness varies , so we do have a few solutions upon...

Richmond, Virginia
Reviewed 2 weeks ago

I thought I would have a solid reservation by calling the hotel. Got there early and was told we can have our things kept while we went into town since car would be valet parked. Came back about 5 hours later and there was no room ready for us. They changed us to a different room with a discount as...

Review collected in partnership with Best Western
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Helpful?
Thank SandraLox
ebrewster2017, Manager at Brookshire Suites Inner Harbor, BW Premier Collection, responded to this review

Dear Valued Guest , Thank you so much staying with us here at the Brookshire Suites. I am pleased to know that even though you experienced some bumps in the beginning ,our staff ensured to make things right for you. We truly believe in providing excellent service with caring hearts ! Thanks again for making us your home away from...

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Contemporary Downtown Baltimore Hotel, The Brookshire Suites, BW Premier Collection, is a blended combination of Baltimore's urban spirit and the vibrant energy that comes from its community. We have crafted a lifestyle boutique hotel that welcomes you to Baltimore. Industrial elements, bold black and white photographs of local artists and street inspired art celebrate the creativity and speak to the hotel's artistic and unique feel. Charm City is alive and on the walls, thanks to local artist, Michael Owen the creator of the Baltimore Love Project. The lobby is home to RedBAR, where you can experience the local flavors of Baltimore by enjoying coffee, craft beers and local wines. Settle into the communal space and enjoy light conversation with fellow travelers or play board games while enjoying music. ... more   less 

Additional Information about Brookshire Suites Inner Harbor, BW Premier Collection

Address: 120 E Lombard St, Baltimore, MD 21202-5541 (Formerly The Brookshire Suites Inner Harbor, Best Western Premier Collection)
Region: United States > Maryland > Baltimore > Downtown
Price Range: ₹ 7,902 - ₹ 16,062 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookshire Suites Inner Harbor, BW Premier Collection 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Brookshire Hotel Baltimore
Brookshire Suites
Hotel Style:
#17 Romantic Hotel in Baltimore
#19 Business Hotel in Baltimore
#22 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Brookshire Suites Inner Harbor, BW Premier Collection staff and other travellers.
26 questions
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Onancock, Virginia, United States
4 months ago
Atlanta, Georgia
Gillette, Wyoming
over a year ago
Toms River, New Jersey
2 days ago

See all questions (26)

Questions? Get answers from Brookshire Suites Inner Harbor, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best location, rooms have a microwave and refrigerator, amazing package deal for families”
sarahbB1265GJ, 23 Apr 2017 | Read review
“corner room facing the water”
O2841WOmonical, 19 Mar 2017 | Read review
“Go somewhere else”
MarieIC, 13 Mar 2017 | Read review
“AC had not been turned on yet Very warm- opened windows to cool off and noise was horrible. Check to make sure they have AC turned on.”
bilo94, 7 Mar 2017 | Read review
“Corner suites are spacious and extremely comfortable.”
hashah2017, 15 Feb 2017 | Read review
5 of 5
Booking.com
US$ 132* /night
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TripAdvisorUS$ 132
PricelineUS$ 132
TravelocityUS$ 133
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Prices are for 1 room, 2 adults
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