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Very large rooms furnished in a shabby chic antique sort of fashion. The public area carpets are worn and a bit grimy. Sparse outlets for recharging electronics. Extension cords running along the floors and walls everywhere. A strong smell of cleaning products knocks you over....More
Yes, the building is old and worn. It reminded my of my college apartment (although here the plumbing worked very well - my apartment was another story). The shower was nice and hot and the beds were comfortable. Yes, the painting and plastering is not...More
This is a charming old hotel, and very inexpensive -- anyone who was looking for an elevator or special amenities wasn't paying attention. I agree the bathroom toiletries weren't great -- I think the rooms should have good quality soap, but the hotel could keep...More
Response from BiltmoreSuitesHotel, Manager at Biltmore Suites HotelResponded 27 January 2016
Thank you for your time and comments about our hotel. We do try to provide good quality amenities but we will review our current selections and adjust accordingly. We do believe that our hotel offers the best value for a hotel in the Mount Vernon...More
"Location, location, location" it's said. The Biltmore Suites had prime location for activities for a New Year's Day in Baltimore. Hoping a presumed old-world charm, its location in upscale Mt Vernon, and low price would trump some negative reviews, we booked it.
Regrettably for hotels,...More
Response from BiltmoreSuitesHotel, Manager at Biltmore Suites HotelResponded 13 January 2016
We apologize for the issue you experienced at our hotel. We will look into why the heating unit was generating the smell you noticed. While we do have Suites with a King and Queen bed, you had reserved a Room with Two Queen beds, which...More
I stayed at the Biltmore Suites Hotel expecting something more pleasurable especially with the Biltmore Name. Although the Hotel has a yesteryear charm it is very worn and not conducive for anyone with physical limitations to stay at nor is it welcoming, with the exception...More
Response from BiltmoreSuitesHotel, Manager at Biltmore Suites HotelResponded 24 November 2015
We thank you for providing your thoughts about our hotel. We will address the issue with the staff regarding the bathroom toiletries and the also the front desk behavior. As the hotel was built in 1880, there are stairs from the street to our lobby....More