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    BEST WESTERN PLUS Hotel & Conference Center

    5625 O'Donnell Street, Baltimore, MD 21224-4630
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (190)
    Room & Suite (49)
    Dining (4)
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    Overview

    • Excellent34%
    • Very good31%
    • Average15%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “free shuttle” (93 reviews)
    “johns hopkins” (98 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Hotel & Conference Center
    Special Offer: Package Deal
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews
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    Reviewed 12 June 2016

    We were looking to spend one night in Baltimore in anticipation of a cruise that left early on a Saturday morning. Let's just say we booked this hotel because it offered a free parking package and shuttle transportation to and from the Port of Baltimore...More

    Helpful?1  
    Response from Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center

    I would like to sincerely apologize for the mix-up with the room. I'm glad to hear it was rectified immediately. Thank you for your review and we hope to see you again the next time you are cruising out of Baltimore.

    Reviewed 8 June 2016

    Melrose who does group sales is awesome and very accommodating!!! The restaurant for breakfast was incredible. The service was amazing. We brought a group I and had exceptional service. Can't wait to book again for the third year.

    Review collected in partnership with Best Western
    Helpful?
    Response from Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center

    Thank you for your very kind review recognizing Melrose, our breakfast and our service. We look forward to seeing your group again when the Red Sox are in town.

    Reviewed 7 June 2016

    Lots of other reviews regarding the accommodation. We only had the one night stay as we were joining a cruise ship at South Locust terminal. We, as Brits were perfectly happy with the service provided at this place. I have seen some reviews which state...More

    Helpful?1  
    Response from Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center

    I apologize for the misunderstanding with our "Park N' Cruise" package which includes transportation to/from the Cruise terminal. As you booked through a third party company and just booked your room, this transportation was not included. Our free hotel shuttle does take our guests to...More

    Reviewed 6 June 2016

    Decent hotel but in a trucking area but it was fair. Not as close to the harbor as billed but the shuttle took us to ad from. One shuttle driver had a terrible attitude and was very impatient with the patrons as well as reckless...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center

    I'm sorry for any confusion concerning our location, but it's good to know that our shuttle service was able to accommodate your needs. Thank you for your review.

    Reviewed 5 June 2016

    My husband and I stayed here because we had tickets to a Red Sox/Orioles baseball game on Memorial Day. Our room was on the 12th floor which was nice and quiet. The staff is extremely friendly and helpful. The hotel also provides a free shuttle...More

    Helpful?
    Response from Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center

    Our "extremely friendly and helpful" staff appreciate the recognition. Thank you for pointing out our complimentary scheduled shuttle and thank you for your review.

    Sleep Inn & Suites Downtown Inner Harbor
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 110 - US$ 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Baltimore
    • #29 Romantic Hotel in Baltimore
    • #35 Business Hotel in Baltimore
    Photos
    Traveller (190)
    Room & Suite (49)
    Dining (4)
    Hotel & Grounds (109)
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    Questions & AnswersAsk a question
    Kristen M
    Do you offer a shuttle to the cruise port and free parking for the duration of the cruise?
    16 March 2017|
    Answer Show all 7 answers
    Response from Robin C | Reviewed this property |
    yes they do. both!
    0
    Votes
    silverfox2770
    february 17 we will need a park and cruise package for six adults and six children. when is the best time to book this
    7 March 2017|
    What is your answer?
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    Lori K
    Has the hot tub and Sauna been fixed. Last time I was the there the hot tub was lukewarm, two weeks before then it was working great. The Sauna has been lock the past two time I have been there.
    6 March 2017|
    Answer Show all 11 answers
    Response from Janet C | Property representative |
    The hot tub has been fixed. It needed a part that had to be ordered and they sent the wrong part the first time. Then, they got it right and the part has been replaced and the hot tub is working fine. The Sauna is... More
    0
    Votes
    Room Tips
    "Away from elevator, and higher floor."
    Read review
    "For better viewing get a room facing the highway."
    Read review
    "End rooms are quiet and 2 queen beds room are good size rrom"
    Read review
    "Rooms at a different hotel are better."
    Read review