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Best Western Plus Hotel & Conference Center

CancelonUS$ 138*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 167*
US$ 138*
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US$ 141*
US$ 141*
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Best Western Plus Hotel & Conference Center
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1,109 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Ohio
Reviewed 2 days ago NEW

Hands down, this is the best stay if you are taking a cruise out of Port of Baltimore. Nice, clean room, breakfast in the morning, shuttle service if you want to venture to the Harborfront, and the "Park & Cruise" shuttle service to & from the port while your car is parked free at the hotel cannot be beat.

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Helpful?
Thank Bonita C
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

Thank you, Bonita, for your kind review. Our "Park N' Cruise" package has become very popular thanks to guests like you. We look forward to seeing you again the next time you are cruising out of Baltimore!

Ocean City, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017 via mobile

Here for a few days while training for a job. They treated me like gold from he minute I checked in and I have only been in town three hours. It was paid for by another party but there was no issues they were very through and the young lady who checked me into my room was very professional. Great...

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Helpful?
Thank jayberno
About Hotel's Favourite Review
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

It is always nice to hear when a guest is happy with their room and our convenient location. Thank you for your review.

Reviewed 3 days ago NEWvia mobile

I have stayed at this hotel many times on business. Normally have a great experience but this past time I learned a little bit on why this hotel has such a poor customer rating dispite being a nice complex. I was charged $40 more than I normally pay because they were sold out that night and could get the price....

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Helpful?
Thank braddylan1
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

I would like to apologize for any inconvenience you incurred during your stay. As with all hotels, our rate fluctuates with the demand and the time of year. We are not trying to gouge our customers, but simply are not able to offer discounts on sold-out weekends. The placement of the UGO charging station was determined by the proximity to...

Waltham, Massachusetts
Reviewed 4 days ago NEW

I was in Baltimore for the Preakness and although the hotel is a little out of the way, it was just a short drive to all the places we were going and the price is right. I would definitely recommend it and stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank 986judem
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

We like to think our location, free parking and complimentary scheduled shuttle make us a "great value", but it's always better when a guest shares that opinion. Thank you for sharing your experience on TripAdvisor.

Baltimore, Maryland
Reviewed 6 days ago NEW

The overall hotel is nice. Though you can tell that it is old once you get on the upper level it is well maintained. The room where the bruch was held was one of the smaller rooms but it was comfortable and accomodating. The hall toward the banquet room needs more attention as far as new carpet and furniture. I...

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Helpful?
Thank Yolanda S
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

We just wanted to let you know that our planned renovations include new carpet in the halls and the public space, so we hope you'll come back to see the upgrades. Thank you for your review.

LITHONIA, United States
Reviewed 1 week ago

This was by far the WORST hotel I've ever stayed in. I will NEVER visit another BW again. Service was terrible, room was unacceptable and there were bugs(roaches) in the room. The manager on duty who I was told was the only one who could do something about the room was NEVER available to speak with. When I did speak...

Review collected in partnership with Best Western
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Helpful?
Thank D9463QEdonnam
BestWesternHotels, Corporate at Best Western Plus Hotel & Conference Center, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Harrisburg, Pennsylvania
Reviewed 2 weeks ago

Hotels employees were nice ,great location ,nice to have a van to take you down town the free breakfast was nice the only negative thing was the room smelled musdy and the hallway but the price was right !

Review collected in partnership with Best Western
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Helpful?
Thank brendao855
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

Thank you for your review. Although you were in town for medical reasons, we hope to see you again when you are visiting Baltimore as a tourist.

Reviewed 2 weeks ago via mobile

After a big mistake from Expedia (long story 😒) they had booked me this hotel instead which I was happy about. Expedia even called & booked the hotel for me & was paying for it. This hotel charged MY card instead of Expedia's, which was on file, & took a chunk of my spending $ for my trip. Sure I'll...

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Helpful?
Thank ChristyK16
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

I would like to apologize for the problems with the credit card charges and, although, it's after the fact, I will look into this to prevent this from happening to another guest. I'm sorry you didn't care for our breakfast options. In addition to the eggs and sausage, you also had a choice of Belgian waffles, pancakes, fruit, juices, assorted...

Sao Paulo, SP
Reviewed 2 weeks ago

This is a average hotel with reasonable rates for Baltimore standards although one may find it over rated based on its location. Rooms are spacious and quiet but need an update. The hotel is not centrally located, but there is a complimentary shuttle service to downtown and inner harbor upon request. Breakfast is typical American style and not bad. Hotel...

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Helpful?
Thank Niro K
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

We know you have many options when choosing a hotel, so thank you for choosing the Best Western Plus for your business travel. Please know that we are in the process of renovating and look forward to your next visit.

Utica
Reviewed 2 weeks ago

This was an excellent choice to stay for our Cruise.We had very nice rooms with all the wants.The shuttle took us to the Inner Harbor to eat and picked us up .The staff was very knowledgeable.Mr.Omar was very pleasant and joking during our check in.There was an very nice hot breakfast.And the best was the free parking for 7days we...

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Helpful?
Thank John G
Janet C, Director of Sales at Best Western Plus Hotel & Conference Center, responded to this review

We appreciate you taking the time to share your experience with us. It's nice to hear our staff provided you with excellent service and that you would recommend us to other TripAdvisor readers.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about Best Western Plus Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224-4630
Region: United States > Maryland > Baltimore
Price Range: ₹ 6,721 - ₹ 14,411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Hotwire, Orbitz, Travelocity, Expedia, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, TripOnline SA, HotelQuickly and HRS so you can book your Best Western Plus Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel & Conference Center staff and other travellers.
31 questions
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Questions? Get answers from Best Western Plus Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View was nice from our room.”
G1522IEjohng, 9 May 2017 | Read review
“If you book- make sure you bring your printed confirmation so they can't lie to you upon check in!”
  • Peeling ceiling wall #1
  • Hair dryer broken off of the wall.
  • Rusty tub with constant running faucet - caused bathroom floor to always be wet.
  • Peeling ceiling wall #2
503jonik, 8 May 2017 | Read review
“Nice hotel at reasonable price”
Jillybean1947, 7 May 2017 | Read review
“Away from elevator, and higher floor.”
275louist, 24 Apr 2017 | Read review
“For better viewing get a room facing the highway.”
PAWSR, 24 Apr 2017 | Read review
5 of 5
Cancelon
US$ 138* /night
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Orbitz.comUS$ 141
Hotwire.comUS$ 141
HotelQuicklyUS$ 167
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Prices are for 1 room, 2 adults
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