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Four night stay for attending DD graduation, four of us in a room. Pleasant stay in central location. Housekeeping is done in late afternoon, but very responsive to our request for extra towels. Breakfast is included, which is a plus. Valet takes 15 minutes, pleasant...More
My friend and I stayed here for a night while attending an even at the Power plant live. The location is great. You can walk to many places or catch an Uber for like $5-7 to inner harbor. We ate at the restaurant (17 Lights)...More
Response from Cory G, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner HarborResponded 6 days ago
Dear Dani_2610, Thank you for sharing your hotel experience with me. So many travelers choose our hotel for our convenient walking distance to a multitude of popular destination spots (such as the Power Plant and the Inner Harbor). I am glad that you enjoyed our...More
Always used to stay at this hotel multiple times a year when in town to see the orioles . Attempted to book 20 rooms at group rate for bus trip for June and the hotel never got back to me . Contacted Marriott group corporate...More
1 Thank jd2282132
Response from Cory G, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner HarborResponded 3 weeks ago
Please accept my sincere apologies for all of the issues you encountered. I am very grateful for you bringing this very important matter to my attention so that I may remedy the operations of my hotel and to restore our customer service levels...More
Overall very pleased with our stay and especially the staff throughout this hotel. Valet coordinator and front desk staff were very professional and friendly. Restaurant food was average but great service. Breakfast buffet was well-stocked and maintained with friendly staff. Room met expectations but would...More
Response from Cory G, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner HarborResponded 4 weeks ago
Thank you for all of the compliments regarding my hotel and staff. I am proud of my team for delivering you such professional and friendly service. We have completed many newly renovated rooms so please be sure to come back and experience our...More
We had a great experience. The front desk staff were all wonderful and really went out of their way to make sure we had just the right room in honor of my birthday weekend.
We stayed on the 14th floor and had a partial view...More
Response from Cory G, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner HarborResponded 12 April 2018
Dear mrscarrie, thank you for sharing your hotel experience with me. So many travelers choose our hotel for our convenient walking distance to multitude popular destination spots. I am glad that you enjoyed our breakfast and the friendliness of my staff. Once again, thank you...More