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Hilton Baltimore

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2,366 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Baltimore
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Showing 2,325: English reviews
Raymond, Maine
Reviewed 1 week ago

Just do yourself a favor and stay elsewhere. Internet only worked half the time. Staff was not helpful in fixing it. I felt as though once they had my money they were not interested in helping me with any of my issues. The carpet was worn, frayed and stained and the price I paid was way too high for that.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Glupaya
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Glupaya, Thank you for taking the time to share your review. We are greatly disappointed knowing your expectations were not met during your stay with us. It is our priority to ensure the complete comfort and satisfaction of our guests, and we regret any areas in which you experienced shortcomings. Please do not hesitate to contact us directly if...

Atlanta, Georgia
Reviewed 1 week ago via mobile

Clean, quiet room. Can't beat location for a convention, especially in the winter. Lobby bar nice for evening gatherings. Hotel bar service for penthouse party done well. Crab cake room service pretty good! Some rooms overlook Camden Yards. This view from #1611.

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Helpful?
Thank pjmdvm
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear pjmdym, We are grateful for your helpful review. It is pleasing to discover you appreciated our connection to the Convention Center as well as our room service and wonderful views. Should you be in town for either business or pleasure in the future, we would be delighted to accommodate you again. Sincerely, Greg Brown General Manager

Ann Arbor, Michigan
Reviewed 1 week ago

This was my all time worst experience trying to check in to a hotel. Hilton sent me emails for so-called "easy" check-in. After an hour of downloading apps, having to change my online account, having to change my password, being given a "default" room (double beds) that was not what I reserved (single king) and having to figure out how...

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Helpful?
Thank DACAA
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear DACAA, Thank you for taking the time to share the details of your check in process. We are troubled to know you experienced any challenges while attempting to reserve a room. While apps can make the check in process easier, we encourage guests to call our hotel directly if they prefer to reserve a room that way. Our dedicated...

Merrill, United States
Reviewed 1 week ago

Great Location for activities in Baltimore. Safe area with helpful attendants. Super clean streets and good dining. There is a whole foods near by and good deals during happy hour at the local eateries. Fun time. There is a great view of the Baltimore baseball stadium. Beautiful Views.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dianeo481
Seattle, WA
Reviewed 1 week ago

If you're in town for business, especially at the convention center, this is the best option. There is a sky bridge that connects directly to the convention center so there's no need to go outside in case of bad weather (as on my trip with this March winter weather). The staff are friendly and very helpful; I appreciated the early...

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Helpful?
Thank shortstakk
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear shortstakk, Thank you for taking the time to review your stay at Hilton Baltimore. We are thrilled our convenient location made traveling to your conference as easy as possible. It is fantastic to hear you enjoyed pleasant encounters with our staff as well as enjoyable meals and drinks. We appreciate your feedback regarding pace of service and will relay...

Maryland
Reviewed 2 weeks ago

My husband and I stayed here after seeing a concert at Royal Farms Arena, which is only a few blocks away. There was plenty of parking in the hotels parking garage. We had a room overlooking Camden Yards- the view was amazing. The room was clean and staff were friendly.

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Helpful?
Thank melnicmail
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear melnicmail, We greatly appreciate your feedback. It is spectacular to hear we could provide a comfortable stay for you and your husband. Although your stay was a quick one, it was a pleasure serving you nonetheless. We hope to see you again for another concert or event in the future. Sincerely, Greg Brown General Manager

ladue
Reviewed 2 weeks ago via mobile

Clean hotel, great staff, priced well. Our 14th floor room had a great view of home plate for an Oriole's game. Too bad it was off season. This place would be perfect for watching a game. Be sure and ask for a view. Continental breakfast was good as far as those go. Bar staff made great conversation. Next time I'm...

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Helpful?
Thank U9897URscott
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear U9897URscott, Thank you for your helpful review. It is spectacular to hear you found our central location to be to your liking. We are pleased you had a chance to take advantage of several city destinations while you were here. We are proud of our Camden Yards views and would love to welcome you back for an Orioles game...

Landover Hills, United States
Reviewed 2 weeks ago

The hotel is very nice and accommodating. Very good service and exercise room was very clean. The rooms were cleaned every day and they left me snacks also. Overall, the hotel was very good and I loved the bar.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank floyds543
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear floyds543, We appreciate your feedback. It is fantastic to know our well-kept rooms and courteous staff exceeded your expectations. We are delighted you were able to take advantage of our fitness center while you were here. If you return to Baltimore in the future, we would be happy to welcome you back. Sincerely, Greg Brown General Manager

Elkridge, United States
Reviewed 3 weeks ago

This hotel is beautiful and so conveniently located to the Harbor and a 5 minute walk to Royal Farms Arena - staff so friendly! We had a small problem at check in - room wasn't cleaned yet. Front desk quickly got us settled in to a new room along with an upgrade.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Wendy S
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Wendy S, Thank you for your generous review. We are elated to hear your expectations were exceeded throughout your visit. While we regret any issues experienced at check in, we are pleased they were resolved quickly and professionally by our dedicated staff. We hope to welcome you back soon for another five-star experience. Sincerely, Greg Brown General Manager

Los Angeles, United States
Reviewed 3 weeks ago

Do not go to this hotel. The room had a horrible smell. Every morning upon attempting to take a shower/bath- the water was dark brown or green. Upon leaving, I pulled up the sheets on both beds and found dried blood stains on the sheets, much to my horror knowing I had slept in them this way!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sharondN4180NI
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear sharondN4180N1, We appreciate your honest review. It troubles us greatly to read about your experience. This is not the norm for our guests, and we are concerned by the challenges you faced. If you ever find that your room is not up to our standard of excellence, we encourage you to contact us directly. It is our priority to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 West Pratt St, Baltimore, MD 21201-1629
Region: United States > Maryland > Baltimore
Price Range: ₹ 11,213 - ₹ 25,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz and Priceline so you can book your Hilton Baltimore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore staff and other travellers.
21 questions
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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors, and away from Pratt Street”
 of 5 bubbles AlPandR, 2 Mar 2017 | Read review
“ask for a room facing the baseball stadium!”
 of 5 bubbles MMV_RJ, 1 Mar 2017 | Read review
“Not sure there is one”
 of 5 bubbles Stacy28970, 16 Feb 2017 | Read review
“High room overlooking the ball park”
 of 5 bubbles DDO89, 4 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles Ajetlgd1, 13 Jan 2017 | Read review
5 of 5