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Courtyard Jacksonville Butler Boulevard

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Traveller (42)
Room & Suite (35)
Traveller (42)
Room & Suite (35)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Restaurant
Hot Tub
Conference Facilities
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
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Special Offer:Breakfast Included!
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Location
Full view
46Car recommended
Grade: 46 out of 100
38Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
223Reviews
87Photos
1Q+A
38Room tips
Traveller rating
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These hotels are getting worse and worse and operated by Creslinehotels.com, they don't own it they manage it. Room was moldy, bathroom had mold around tub faucet about a 10 x 10" area, bed was so old I had better beds in the Army.This bed was so old or used so much it no longer
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Response from FeliciaF368, Manager at Courtyard Jacksonville Butler Boulevard
Responded 1 Nov 2018
Thank you for taking the time to review our hotel. We are in the final stages of preparation for a full renovation, complete with new exterior and full guest room, Bistro and meeting space upgrades per Marriott's requirements. We truly apologize for your disappointing stay and hope that during your next trip to Jacksonville, you'll give us another opportunity! Thank you again
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Room smelled moldy and was very damp. My papers felt wet and so did everything else. I’ve stayed here before and two years ago, it was not moldy. I spoke to the front desk and they stated they are aware of the situation and working hard to seal the hotel and correct the problem.
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Response from FeliciaF368, Manager at Courtyard Jacksonville Butler Boulevard
Responded 9 Sep 2018
Thank you Kimberly W for your comments. Yes..my we are actively renovating our property over the next few months. We hope that during your next trip to Jacksonville you stop by and see our new product!
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This hotel is a very good hotel but nothing special. Room is clean. Thermostat worked pretty well. No free breakfast. Room was spacious. Location is convenient to 95. Grounds are very well kept. Staff was friendly.
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Response from Felicia F, Manager at Courtyard Jacksonville Butler Boulevard
Responded 4 Sep 2018
Thank you DrewC_13 for your great review! We are starting a full renovation of the exterior / interior of our property to bring us to Marriott standards of their new hotels, so we hope next time you come by you'll stay with us again. I'll certainly pass on the nice note about the staff as well !
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Stayed in this hotel for 1 night and while I was checking in, there were bunch of drunks at the bar (it was about 9 pm) who almost got into a brawl and they were not even cut off from drinking.
The bar is in the lobby right in the middle of it and right across from the reception
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Response from Felicia F, Manager at Courtyard Jacksonville Butler Boulevard
Responded 4 Sep 2018
Thanks Alexander I for your review. As with all Courtyard's within the Marriott Brand, we do offer a full service bar for our guests to enjoy, and most of the area hotels, send their guests who would like to enjoy a drink in the evening. We do, however, apologize if you felt that our guests were overly loud in their enjoyment of the Bistro area. We hope you would stay with us next time your are in Jacksonville.
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Arrived late due to delayed flight. Our King room had had been sold to another guest even though reservation was made weeks in advance. Was stuck with a moldy smelling, dated, double bed room. First night of vacation, and my husband and I were in separate beds. The room had suc
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Response from Felicia F, Manager at Courtyard Jacksonville Butler Boulevard
Responded 26 Aug 2018
Thank you thelmaruff for your review. The reason for a room type change could be many ranging from a guest extending their stay to overbooking as is typical with most properties, just as airlines do. I do apologize having this happen to you on your first night of vacation, I'm sure it was frustrating. Our property is due for renovation, as Marriott requires it every 5 years. We are working on the exterior now and will be completed by fall next year with both the interior and exterior. We hope when your travels bring you to Jacksonville again, you give us a try with our new look and feel. Thank you again!
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Suite
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How far is the closet beach?
The closest beach is approximately 20 minutes from the hotel. We are about 16 miles from Jacksonville Beach.
1 vote
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"Find a hotel that was just refurbished or a new hotel, cause it won't be like that in the future."
"Don’t stay here"
"2nd floor, to avoid slow elevator"
"My room was facing the front of the building. I would suggest getting one toward the rear."
"Rooms at other hotels are nicer."
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PRICE RANGE
US$ 101 - US$ 229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott jacksonville butler boulevard hotel jacksonvillejacksonville courtyardjacksonville marriottcourtyard jacksonville butler boulevard
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
137
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