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07/05/2017 08/05/2017
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    Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

    4693 Salisbury Road, Jacksonville, FL 32256
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$ 91
    US$ 91
    US$ 91
    Traveller (4)
    Room & Suite (10)
    Dining (2)
    Extended Stay America - Jacksonville - Lenoir Avenue East
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    Extended Stay America - Jacksonville - Lenoir Avenue South
    83 reviews
    #91 of 132 hotels in Jacksonville
     
    Overview

    • Excellent35%
    • Very good17%
    • Average8%
    • Poor5%
    • Terrible32%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
    Special Offer: Save up to 10% TODAY!
    Hotel deals
    Extended Stay America - Jacksonville - Lenoir Avenue East
    63 reviews
    #97 of 132 hotels in Jacksonville
     
    Country Inn & Suites By Carlson, Jacksonville I-95 South
    520 reviews
    #76 of 132 hotels in Jacksonville
     
    Holiday Inn Express Hotel & Suites Jacksonville South
    259 reviews
    #54 of 132 hotels in Jacksonville
     
    Extended Stay America - Jacksonville - Lenoir Avenue South
    83 reviews
    #91 of 132 hotels in Jacksonville
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 15 March 2017 via mobile

    Not impressed. Bracing on the shelves in the closet were broken, could not hang clothes on it. Face of the drawers broken and just hanging there. Outside door locks broken, key cards wouldn't work, had to walk around to main entrance. Would not stay here...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

    Elaine, thank you for reviewing your stay with family - we value your comments. I would like to apologize for the maintenance issues you encountered in your room. I have already shared the specifics with the respective team so they can make the necessary repairs....More

    Reviewed 10 March 2017 via mobile

    I have held back my reviews til now!! All 3 stays in last 5 weekends!! First stay dirty kitchen floor!!! Dirty sheets!!! Manager, Luz, who is rude, gave us a back of the bus room, and indirectly accused us of breaking a TV!!! Todd who...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

    Please accept my sincerest apologies for the experience you shared in your feedback. We failed you in the most basic of ways by not providing a clean and comfortable guest room, and we are very sorry for the multiple issues you experienced with it. Remedial...More

    Reviewed 7 February 2017

    We only stayed one night (2 rooms) and we got a great deal on Priceline, so this review is based on that. For the price we paid, it was totally fine. I was worried due to the other bad reviews but overall it was an...More

    Helpful?
    Reviewed 15 January 2017

    felt like I was in the ghetto, smelled like pot, air did not work and customer service was horrible. To many other placed close by for the same price with much nicer people and rooms and much safer feeling.

    Helpful?
    Reviewed 9 January 2017

    I booked a one night stay through priceline. When I tried to check in I was told a $100 deposit was required. Anyone that books often through priceline would instantly question this, as did I. The minute I raised suspicion about the deposit a second...More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

    Your review recently caught our attention. I am concerned about the situation you described. Please rest assured that this is a serious issue. The lack of customer service you received is unacceptable. Our staff will be addressed on the issue. It would be our pleasure...More

    Extended Stay America - Jacksonville - Lenoir Avenue East
    63 reviews
    #97 of 132 hotels in Jacksonville
     
    Country Inn & Suites By Carlson, Jacksonville I-95 South
    520 reviews
    #76 of 132 hotels in Jacksonville
     
    Holiday Inn Express Hotel & Suites Jacksonville South
    259 reviews
    #54 of 132 hotels in Jacksonville
     
    Extended Stay America - Jacksonville - Lenoir Avenue South
    83 reviews
    #91 of 132 hotels in Jacksonville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 80 - US$ 118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (4)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Ask for room away from children for quieter night."
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    "I'll post some photos within a week. As a matter of fact, I'll take some when I get there this..."
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