We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Jacksonville - Riverwalk

Traveller (17)
Room & Suite (9)
Dining (1)
  • Excellent29%
  • Very good23%
  • Average23%
  • Poor9%
  • Terrible16%
Travellers talk about
“grab and go”(4 reviews)
“tv channels”(2 reviews)
Free Wifi
Non-Smoking Hotel
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
All hotel details
Offers from Extended Stay America - Jacksonville - Riverwalk
Special Offer: Save up to 10% TODAY!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
3 Apr4 Apr
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 123.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jacksonville hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "07f66f5d16f547e0b3626bf54de2e6ff", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":88419,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44154261],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":4,"year":2018},"checkout":{"day":4,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":123,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"07f66f5d16f547e0b3626bf54de2e6ff","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":124,"lowestMetaPrice":123,"additionalPartner":false,"highestMetaPriceDisplay":124,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":124,"lowestMetaPrice":123,"highestMetaPriceDisplay":124,"hotelName":"Extended Stay America - Jacksonville - Riverwalk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA3ZjY2ZjVkMTZmNTQ3ZTBiMzYyNmJmNTRkZTJlNmZmIiwiQUlLIjoiOTBkMTY4ZjhkYzMxNDQxMTk0ZTYyMzU0NDg0NzZkNTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/04/2018", "checkOut": "04/04/2018", "lowestPrice": "US$ 123", "hasDates": true, "hacComplete": true, "contentIdMappings": {"44154261":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (163)
Filter reviews
156 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewsgrab and goclose to downtowntv channelsstayed one nightqueen bedclean roombusiness travelersstaff was friendlygreat customer serviceparking lotesarefrigeratorconcertconference
Updating list...
1 - 5 of 156 reviews
Reviewed 5 days ago

In general all is ok, I was surprised that there was no cafeteria area and only a corner breakfast available, later I understood that the rooms include space and utilities for meal preparation, but I think this was no so clear in the web reservation...More

Review collected in partnership with Extended Stay
Thank E2700THjosec
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 3 days ago

Joseph, thank you for being our guest. We are happy to know you had an overall good stay. However, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. We hope to have another opportunity to welcome you and your...More

Hotel's Favourite
Reviewed 28 July 2017

Excellent room close to downtown activities. Room was clean. Staff were very friendly and helpful. Only downside is there isn't a pool. Grap and go breakfast is just that, grab a muffin and coffee. There is instant oatmeal though.More

Review collected in partnership with Extended Stay
Thank Janine C
Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 29 July 2017

Janine, thank you for sharing your kind review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. It’s nice to know you enjoyed your spotless room along with our convenient location and that our helpful associates left you with a good impression. We...More

Reviewed 2 weeks ago

it is close to the river walk, the rooms are clean and the staff was very nice, Will be going back there again when I have more biz in Jacksonville. I have more trips coming up and I am looking foreword to staying there again.More

Review collected in partnership with Extended Stay
Thank raymonda513
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 2 weeks ago

Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure having you at Extended Stay America, and we look forward to hosting you...More

Reviewed 4 February 2018 via mobile

Booked a night here because of the proximity to The Times Union Center. The hotel is in desperate need of an update. The staff were fantastic, but the room and accommodations poor. Our room was clean, but had a very strong disinfectant odor. Don’t be...More

Thank Ising4Him
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 6 February 2018

Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing...More

Reviewed 9 January 2018

I woke up to a roach crawling on the bed. After a futile attempt to track it down. I went into the bathroom. Only to be startled by no less than 10 others scurrying across the floor and counter. I spoke with the manager and...More

Review collected in partnership with Extended Stay
Thank Roger Y
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 10 January 2018

Roger, thank you for being our guest and for the feedback. We apologize for the problem you had with the cleanliness of your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping and Pest control team to ensure our...More

View more reviews
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Price range
US$ 95 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$ 95 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (17)
Room & Suite (9)
Dining (1)
Questions & Answers
Ask a question
18 April 2016|
AnswerShow all 4 answers
Response from Mike H | Reviewed this property |
Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
Room Tips
"Pay the extra money and stay next door at the Hampton."
Read review
"For extended stay, a ground floor makes moving in and out easier."
Read review
"All rooms seem to be in a good location."
Read review
"Rooms in another hotel are best."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing