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Doubletree by Hilton Hotel Jacksonville Airport

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Doubletree by Hilton Hotel Jacksonville Airport
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509 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Jacksonville Airport
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Showing 506: English reviews
Reviewed 10 October 2016 via mobile

My job paid for my stay . We love this property. Staff treated us like family. Breakfast was delicious sometimes. Never, was the same. One day it's like the cook throws junk together and next day or day after breakfast was perfect. A server was never present and came back smelling like smoke. She took my voucher and never returned....

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Helpful?
Thank LSFord1
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your feedback is appreciated and will be passed along to the appropriate members of our team for further review. Please accept our sincerest apologies for any inconveniences or frustrations you may have experienced. Your experience is not reflective of the high standards that we strive for and assure that we can provide a better experience for you in the future.

Artesia, New Mexico
Reviewed 10 October 2016 via mobile

I've stayed at this location when it was being operated as a Clarion Hotel. During that era the only reason I stayed more than once was location. Now I can proudly state you can stay here for the extremely and I do mean very extremely positive changes to this property now that it has been rebranded. Staff was great, rooms...

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Helpful?
Thank NMandBeyond
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

I was so impressed by your glowing review. First and foremost, thank you for the kind words about the Doubletree by Hilton Jacksonville Airport Hotel. It was such an honor to read about your experience! Thank you so much for the notes regarding our hotel, staff, and location. It pleases me to know that we were able to make your...

Jacksonville Beach, Florida
Reviewed 10 October 2016

Felt lucky to get a room as hurricane Matthew approached; since renovation and acquisition of DoubleTree, I was pleasantly surprised... Felt like a much higher priced room than I expected. If anyone is seeking a room in Jax for storm shelter, this is the ONLY hotel that has a generator, which was another bonus. Overall great stay here, all of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank N1533JOandrewc
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you so much for the review. We’re so glad to hear that you were able to find shelter at our hotel during the storm. More so, we’re even happier that you had a pleasant stay with us and found the room to be more than suitable for you. We would love to welcome you back to the DoubleTree by...

Clearwater, United States
Reviewed 7 October 2016

This Hotel is a great place to stay if your looking to rest after a busy day of travel. The hotel staff was pleasant and courteous to my travel needs. Beds were very comfortable and hotel is very quiet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Luis S
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for the review! We’re so pleased to hear that you enjoyed your stay with us. We appreciate your feedback regarding our staff. We hope that you will choose the DoubleTree by Hilton Jacksonville Airport Hotel the next time you’re in town.

Orange Park, Florida
Reviewed 1 October 2016 via mobile

This is a recently remodeled Doubletree and very clean and modern style. Rooms are nice and comfortable, as are the beds and pillows. Staff very friendly and accommodating. I would definitely stay here if you have an early flight in the morning or come in late at night. Outside is also very lovely. Nice sitting area with a pool to...

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Helpful?
Thank ukienomad
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your review, along with the photos that you’ve shared, are truly appreciated and we thank you for taking the time to write such a kind review of the time spent at our hotel. We’re truly happy to hear that you enjoyed our accommodations, services and amenities and would be happy to welcome you back to the DoubleTree by Hilton Hotel...

Medina, Washington
Reviewed 29 September 2016

I was impressed with the hotel and the staff. The staff was extremely friendly and helpful. The facility was clean and furnishings in great shape. While the hotel is located adjacent to the airport, the noise is hardly noticeable; we only heard a handful of jets take off..

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Helpful?
Thank Dan B
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

It’s wonderful to hear that you were not only impressed with our hotel but also with our friendly and attentive customer service. Thank you for taking the time to share your positive experience with us here at the DoubleTree by Hilton Hotel Jacksonville Airport. We hope you’ll visit with us again.

Regina, Canada
Reviewed 29 September 2016

I spent the night at this hotel as a layover due to a very early morning flight. Staff at the front desk the staff on check in and check out were fabulous. Friendly, well dressed, professional....outstanding. I checked in quickly, dropped my bag in the room, and left to drop off my rental car. Once I had dropped off the...

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Helpful?
Thank TheTravelDoctor2000
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for sharing your insights following your recent stay at the DoubleTree by Hilton Hotel Jacksonville Airport. We greatly appreciate all constructive feedback as it gives us the opportunity to further improve the guest experience at our hotel. It’s regrettable to learn that we missed this opportunity to deliver a truly memorable experience for you and your comments will...

Roswell, United States
Reviewed 29 September 2016

This was a very nice airport hotel. The staff was helpful and the room was great and quiet. The best part was the envelop you bed; it was the highlight of our trip. We took a morning swim and the pool was nice also.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Judy C
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for sharing the highlights of your visit. It’s great to hear that we were able to provide you with the comfortable stay you were seeking and we are pleased to have met your expectations. If your travels bring you back to our area, we hope you’ll plan your return stay with us at the DoubleTree by Hilton Hotel...

Palm Bay, Florida
Reviewed 28 September 2016

What a wonderful place to stay. I would suggest this to anyone. The shuttle drivers would take you anywhere you need they are awesome the housekeepers are gems and the front desk agents are amazing. They are the best

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicholee613
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

What a wonderful review of our staff and services at the DoubleTree by Hilton Hotel Jacksonville Airport. I certainly appreciate the kind words that you’ve shared and will extend your compliments to my team so they are recognized for a job well done. Thank you for your 5 star review. It would be a pleasure to welcome you back.

Reviewed 27 September 2016

The accommodations was not what i expected, i was told i could check in a little early because i had special plans and i needed to change clothes. i told i could but when i got there, i was told i could not check in until 3 pm

Review collected in partnership with DoubleTree by Hilton
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Thank josephwJ2491RT
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for your review. Please accept our sincere apologies that your room was not ready for you at the time of your arrival. We do our very best to accommodate a guest’s early check-in and regret that we were unable to on this occasion. We would like another opportunity to meet and exceed your expectations and hope you’ll choose...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 

Additional Information about Doubletree by Hilton Hotel Jacksonville Airport

Address: 2101 Dixie Clipper Drive, Jacksonville, FL 32218 (Formerly Jacksonville Airport Hotel)
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,301 - ₹ 12,516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Jacksonville Airport 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion
Hotel Style:
#24 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
#37 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Jacksonville Airport staff and other travellers.
13 questions
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Detroit, Michigan
Leesburg, Georgia
Leesburg, Georgia
Abingdon, Virginia
28 days ago
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“810 (2nd floor side wing). Spacious with king bed, desk area, large BR and private balcony overlooking courtyard.”
 of 5 bubbles IN_Travelers47906, 22 Mar 2017 | Read review
“I prefer rooms on the north side for a view of the airport.”
 of 5 bubbles LordSmada, 19 Mar 2017 | Read review
“high floor”
 of 5 bubbles 622JeffC, 28 Feb 2017 | Read review
“Room 716 was quiet, on first floor.”
 of 5 bubbles patrickp10, 25 Jan 2017 | Read review
“Some rooms have small terraces/balconies”
 of 5 bubbles tomc2016, 8 Jan 2017 | Read review
5 of 5