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Doubletree by Hilton Hotel Jacksonville Airport

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461 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Conyers, Georgia
Reviewed 5 days ago NEW

Hotel is best in area near airport. Rooms were nice and clean. Breakfast was very good however wait staff may not acknowledge you if you don't sit in certain section. But other than that I enjoyed my stay. Gym is nice as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chadrickb2017
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your kind words about our hotel made our day. We’re glad that you found our location and breakfast enjoyable. Our wait staff takes great pride in their work, so we apologize if there was a delay in their service. We look forward to seeing you again at the DoubleTree by Hilton Jacksonville Airport Hotel.

Jacksonville
Reviewed 6 days ago NEW

Poor service at check in, rude front desk, had to wait 90 minutes for the incorrect room- minimal help with luggage on check out- very disorganized , poorly staffed, rude waiter at dinner and rude waitress at breakfast - frankly I can't imagine too many more problems with a hotel that is part of the Hilton chain - I cannot...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jaxeyemd
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Please accept our sincere apologies that you found our staff and hotel lacking the standards you expect. I’m very surprised that your experience with our staff was so negative. I can assure this is not common to our hotel. I will share your review with our staff, as we take every review seriously and strive to provide unmatched service for...

London, United Kingdom
Reviewed 6 days ago NEW

this hotel is only 500 yards from terminal, but you really should use their shuttle and not try to walk it. In the airport term, near the exit doors, is a freephone to phone hotel for them to come round for you. excellent. check in desk very helpfull and polite. it was a largish room ,not lavish, very slightly dated,...

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Helpful?
Thank BEESTRAVELLER
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re happy to know that you had a relaxing, quality stay at our hotel. Thank you for your positive review about our staff and location. We apologize that you were not able to have breakfast before you left the next morning. Your note about the Car Hire desks is greatly appreciated. As you said, it’s always a good idea to...

Reviewed 1 week ago via mobile

Stayed one night after flying in late.Very nice hotel. Nice size rooms, very clean.They do have their own restaurant but did not go in. Bed was very comfortable. Just one negative..the bathroom is very small but not a big deal for us.would definitely recommend this hotel. Got a great deal on priceline.

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Helpful?
Thank Dsc900
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your glowing review about our hotel is greatly appreciated. Our staff works very hard to ensure that our guests have a comfortable and convenient stay. I’m very glad to know that the size of the bathroom didn’t put a damper on your overall experience. Thank you so much for your recommendation. We hope to see you again soon at the...

Reviewed 1 week ago via mobile

I must admit I had some reservations about staying in the hotel directly located in the airport grounds however you would never know airplanes were taking off or Landing extremely quiet modern refurnished beautiful inside and out friendly stuff excellent breakfast buffet with many options to choose from highly recommended would definitely stay there again

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Helpful?
Thank Maria S
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for your review, Maria! I can safely tell you that so many of our guests are just as pleasantly surprised as you are that we don’t hear the airport traffic. It’s a huge plus! We’re so happy that you enjoyed your stay with us and really appreciate your kind words. Our goal is to provide our guests with...

Phoenix, Arizona
Reviewed 1 week ago

When I say this hotel is convenient to the airport I'm saying it's right on the property. Very easy in/out. And most importantly, unlike other airport hotels I have stayed at I never heard the planes while in my room. The room was spotlessly clean and comfortable. I was surprised how large the room was. The work space, which I...

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Helpful?
Thank NaomiBTravelin
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Your review has made our day! Thank you for taking the time to comment on the cleanliness of our rooms and the excellent service at our Frequency Restaurant and Bar. Our staff takes great pride in their work and in making sure our guests are happy. We’re so glad you found our airport location to be so quiet and convenient....

South Florida, Florida
Reviewed 1 week ago

This property is conveniently close and accessible to the airport, as well as it being relatively close to I-95 and the I-295 beltway. While the driving access may appear a little odd at first, if one follows the signs, then one should not have a problem getting there. While the location is relatively close to the airport, they did a...

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Helpful?
Thank Ju@n R
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for taking the time to write your review. It pleases us that you found our airport location to be convenient. Unlike a lot of the other airport hotels, we really are steps away from the airport, which guests really like. I also appreciate your kind words about our hotel décor and wonderful staff. Our staff is always ready...

Chester, United Kingdom
Reviewed 1 week ago

I got chatting to a cabin crew member from Etihad Airlines a few weeks ago. She told me there's a place in China they fly to where the 'airport' hotel is an hour away. It's like EastJet telling you the fight's landing in Paris, when they really mean it's a field in Belgium. Anyway, I digress. This place really is...

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Helpful?
Thank tomc2016
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you so much for taking the time to write this review for us, Tom! We are literally steps away from the airport, which I agree with you, is unique for a lot of airport hotels. We’re pleased to know that everything from our wonderful staff to our year-round outdoor pool made your stay pleasant. We look forward to having...

Aurora, Colorado
Reviewed 1 week ago

Even though it was New Year's Eve and there was only one clerk, he was very efficient and the process was quick. Because we used digital check in we got a great room. We had pre-requested extra pillows which weren't waiting, but they quickly remedied the problem. Beds were nice; sleeper sofa mattress was a little thin but it was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cranderose
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for your review. We’re glad to know that you had an easy check-in, especially on New Year’s Eve which can get very busy! Our staff is always ready to help you quickly with both getting you into your room and getting you what you need to be comfortable. We’re also pleased that the digital check-in feature was so...

ashburn, United States
Reviewed 1 week ago

Excellent service and accommodations!! If you have any issues ask for Amy Leo. She was extremely knowledgeable and helpful. The location is perfect for travelers with early morning departures. highly recommend this hotel!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank reginaldh595
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re so happy that you had such a wonderful stay with us! We also really appreciate your kind words about Amy Leo, she really is a gem to us and I will be sure to share your review with her. Thank you so much for your recommendation, we look forward to having you back at the DoubleTree by Hilton Jacksonville...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 

Additional Information about Doubletree by Hilton Hotel Jacksonville Airport

Address: 2101 Dixie Clipper Dr, Jacksonville, FL 32218-2392 (Formerly Jacksonville Airport Hotel)
Region: United States > Florida > Jacksonville
Price Range: ₹ 8,101 - ₹ 12,730 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Jacksonville Airport 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, TripOnline SA and Travelocity so you can book your Doubletree by Hilton Hotel Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion
Hotel Style:
#24 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
#37 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Jacksonville Airport staff and other travellers.
9 questions
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Detroit, Michigan
Leesburg, Georgia
Leesburg, Georgia
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have small terraces/balconies”
 of 5 bubbles tomc2016, 8 Jan 2017 | Read review
“We were on the 3rd floor”
 of 5 bubbles unusualgourmet, 3 Jan 2017 | Read review
“Have no advice for this. We were on 4th floor and that was fine.”
 of 5 bubbles jonniemae, 3 Jan 2017 | Read review
“I like the high rise rooms.”
 of 5 bubbles debrah512, 16 Nov 2016 | Read review
“we had a river view room, great for watching fireworks!”
 of 5 bubbles AnngrayD, 10 Nov 2016 | Read review
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