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Doubletree by Hilton Hotel Jacksonville Airport

Doubletree.comUS$ 99*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Doubletree by Hilton Hotel Jacksonville Airport
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539 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Tamassee, United States
Reviewed 4 days ago NEW

No hot water. No AC in room. I traveled with my wife and 2 small children. We were up all night sweating because the AC wasn't working, and had to give our daughters freezing cold showers. We called to have it fixed and they said nothing could be done, so they gave us 2 breakfast coupons. I appreciated it, but...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J253ZGchrisc
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We understand how frustrating and inconvenient this must have been for you and your family! Please allow me to extend my sincerest apologies for the discomfort you endured. We are sorry that you had to experience these issues and even more sorry to hear that nothing could be resolved at the time of your stay. You and your family deserve...

West Lafayette, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 23 March 2017

What a nice place. Immediately adjacent to the Jacksonville Airport, but we encountered very little air traffic noise to complain about. No problem getting a quiet night’s sleep. A wonderful lounge area with a large patio, pool, lagoon, large fountain and an excellent dining room. This would be an ideal place for business meetings. Unfortunately, most tourists, such as ourselves,...

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Helpful?
1Thank IN_Travelers47906
About Hotel's Favourite Review
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We agree with you that one night is just not enough! We love learning about your experience with us, thank you for sharing such a thoughtful review. I’m so happy that you enjoyed everything from our lovely lounge to your private balcony to our delicious breakfast spread. We hope you’ll join us again at Hilton Jacksonville Airport Hotel next time...

Baltimore, United States
Reviewed 5 days ago NEW

Great hotel. Located next to the JAX airport. Good service, friendly staff and great food. Room was clean and comfortable. Would reccomend to anyone who wants to stay close to the airport. I will stay there again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michaelgO8758OK
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Wonderful! The biggest compliment that we can receive is a guest who wants to return. I’m proud to have genuinely friendly team members who are committed to delivering the very best service to our guests. Your review encourages us to keep up the good work and we look forward to your return visit to the Doubletree by Hilton Jacksonville Airport...

Atlanta, Georgia
Reviewed 1 week ago NEW

There was a mishap with reservations where someone was allowed to check in under my reservations without me being called therefore room was charged twice. Huge inconvenience and no compassion during this time,, in the end the Front Desk Manager corrected the situation. No plans to stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jennifer A
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

On behalf of my team, I’d like to extend my sincere apologies for this unusual oversight. Even though I am confident that this was an isolated incident, there is no excuse for the fact that we did not succeed at providing you with exceptional service. I assure you that we are using your feedback as a training opportunity. I’m very...

Spring Hill, Florida
Reviewed 1 week ago

Although a little hard to find with Jacksonville's funky roads and service access roads this is a little gem. Good attention checked in in a flash and the room was clean and had an excellent view of the pool right outside the window and patio I was given. I highly recommend the pol side rooms and the folks and service...

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Helpful?
Thank jpennett
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Wonderful to hear! While we regret any difficulties you may have encountered while getting to us, we’re delighted that you enjoyed friendly and attentive service throughout your time with us here at the Doubletree by Hilton Jacksonville Airport Hotel. It’s also great to hear that you loved the views from your room. We would be honored to have you as...

Reviewed 1 week ago

I had a hotel with a patio over looking the pool area. The bad thing is the walls are paper thin because I could here my neighbors every word, it was kind of annoying. There is no free breakfast too, which was kind of sad. The room was good, and the staff was friendly.

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Helpful?
Thank Spock_Hamilton1012
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We can understand how frustrating it must have been to endure noises from others guests, especially while trying to relax in your room. We regret any inconveniences, as your satisfaction is always our top concern. It seems that our friendly service was one of the highlights of your stay and we hope that the great service that you received will...

Reviewed 1 week ago via mobile

Sewage, rude people and a complete unwillingness to solve problems. I am staying at the Doubletree at the Jacksonville airport. I truly cannot say much positive about this experience. I am the best man in a wedding and this was where the room block was. I am the best man and was tasked with coordinating several items and events. We...

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Helpful?
Thank Big D
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for letting us know about your experience and please accept our sincere apologies for the inconveniences that you faced due to the location of your room. We can understand any frustrations that you felt, especially since you were separated from the rest of the wedding attendees. We are truly sorry that we weren’t able to relocate you despite...

Reviewed 2 weeks ago via mobile

I stayed here for one night on a business trip. Room was clean and fully functional. Location was good, very close to the airport but not walking distance to anything else. Nice pool and outside deck area. The restaurant and lounge were good but not great. Staff are friendly and helpful.

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Helpful?
Thank Vince C
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

It was a pleasure to welcome you to the Doubletree by Hilton Jacksonville Airport Hotel. We do find that our guests, especially our business travelers, enjoy our convenient location to the airport! While we appreciate the insights that you were able to share, we regret that you weren’t wowed by our lounge and on-site dining options this time around. We...

Reviewed 2 weeks ago

I was just passing through, the room was very clean, but the bathroom especially was very small in comparison to other hotels I have stayed. Breakfast and the service were excellent. Overall the experience was very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 985irisb
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for choosing the Doubletree by Hilton Jacksonville Airport Hotel while you were passing through the area! While it was a pleasure to have you as our guest, we regret if you weren’t overly impressed with every aspect of your room. It’s disappointing that the size of our bathrooms didn’t meet your expectations this time around and we would...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

We stayed at this hotel for one night after arriving into JAX on a late flight. We picked this hotel as its located on the airport property with a free shuttle....in retrospect if we had to do it over again I would have opted for a hotel further from the airport just to avoid this location. What's not advertised when...

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Helpful?
Thank just_jenny001
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you for taking the time to let us know about your recent experience and please accept our sincerest apologies for any difficulties you may have encountered. We are grateful that you’ve taken the time to share your experience. Our goal is to create the best possible stay, which is why we encourage our guests to let us know about...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 

Additional Information about Doubletree by Hilton Hotel Jacksonville Airport

Address: 2101 Dixie Clipper Dr, Jacksonville, FL 32218-2392 (Formerly Jacksonville Airport Hotel)
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,331 - ₹ 12,391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Jacksonville Airport 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Doubletree by Hilton Hotel Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion
Hotel Style:
#24 Family Hotel in Jacksonville
#24 Romantic Hotel in Jacksonville
#37 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Jacksonville Airport staff and other travellers.
13 questions
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Detroit, Michigan
Leesburg, Georgia
Leesburg, Georgia
Abingdon, Virginia
2 months ago
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep an eye out for the Doubletree sign on the access road. It is right after the Medusa fountain.”
jpennett, 16 May 2017 | Read review
“I don't recommend you stay in any room here. There must be better options in the area.”
922natec, 14 Apr 2017 | Read review
“Request the main building”
CAM1025, 13 Apr 2017 | Read review
“810 (2nd floor side wing). Spacious with king bed, desk area, large BR and private balcony overlooking courtyard.”
IN_Travelers47906, 22 Mar 2017 | Read review
“I prefer rooms on the north side for a view of the airport.”
LordSmada, 19 Mar 2017 | Read review
5 of 5
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US$ 99* /night
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Prices are for 1 room, 2 adults
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