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Lexington Hotel & Conference Center - Jacksonville Riverwalk

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Lexington Hotel & Conference Center - Jacksonville Riverwalk
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308 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Reviewed 1 week ago via mobile

My boyfriend and I had a mini get away to Jacksonville. We stayed at this hotel the last night of our stay. The hotel was under renovation, which is fine, but they should be putting guests in their new rooms as they complete them. This hotel will be beautiful when it's done, but their old rooms are what you'd get...

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Helpful?
Thank Keely M
Campbellsville, Kentucky
Reviewed 2 weeks ago

The hotel has been really nice, but is showing its age at this point. There are renovated rooms, but apparently they were not included in the military appreciation rate. Our room was relatively clean, but obviously needs to be updated; the bathroom is very small and fixtures are outdated. The staff, for the most part was excellent. They were friendly...

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Helpful?
Thank dalewilson35
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dalewilson, Thank you for taking the time out to review our property. The military appreciation promotion that provided our guests with two free beverages in our lounge, did include our newly renovated "deluxe" rooms but that had to be chosen at the time of your reservation. I apologize for the inconvenience. The discount will be deducted from whichever room type...

Wesley Chapel, Florida
Reviewed 2 weeks ago via mobile

The hotel has a beautiful lobby area. Very welcoming. We checked in and chose to valet for $12/day instead of self park for $10/day. The hotel is undergoing renovations. We had 3 rooms in the old section and one in the renovated area. The new wing is beautiful as are the rooms. Very modern, clean, and comfortable. I understand we...

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Helpful?
Thank Pata58
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Pata, I am so glad you enjoyed your stay here at Lexington. I was unaware of any issues with guests mentioning damp towels but I do apologize. I appreciate your feedback regarding the food and lounge service and we are taking great strides to correct those issues. I can't thank you enough for bringing it to our attention. Have an...

New Orleans, LA
Reviewed 3 weeks ago

The hotel is currently being renovated with an expected completion of mid-2017. A number of the rooms and public areas have already been completed. The rooms were comfortable and our room had a great view of the river and the north bank areas. One of the big pluses of this hotel is its proximity to the JTA Skywalk. This people...

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Helpful?
Thank LAGNewOrleans_LA
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

LAGNewOrleans, We are so glad you stayed with us and had such an amazing time. Yes, having the skyway and water taxi service adjacent to our property is so awesome for our guests. Thank you for mentioning this, as it will only help our other guests. I will let Mercedes and the rest of the staff know that you had...

Rockledge, Florida
Reviewed 3 weeks ago

Excellent-Excellent-Excellent Experience.Wow! From the time you drive on the property until the time you leave, you will experience the spirit of excellence. Excellent greeters and Customer Services from Valet to Reservation the people are so accommodating and always greeting you with a smile. The Food- how often do you eat out and the Chef comes to your table to make...

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Helpful?
Thank jerinaes
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

jerinaes, It was an honor to have you and your family here and thank you for your kind comments regarding the staff, our new look and our amazing Chef and food that our culinary staff provides. We can't wait to have you back and look forward to seeing you soon. General Manager

New York
Reviewed 3 weeks ago

As many have stated this hotel is outdated and in the process of being renovated. However, that does not excuse having some of the nastiest food I've had in a hotel at their lobby bar/cafe. On top of this our waitress was straight out of Tobacco Road. Mattresses were very uncomfortable. Disgusting stains on the carpeting in the hallways. Avoid...

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Helpful?
Thank Russell C
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Russell, I apologize if you had an issue with your food, as this is the first I've heard of it. I am not sure what you meant by your comment regarding our wait staff but would love to get some more information from you. Please call and ask for me at any time. Thanks General Manager

Lexington, Kentucky
Reviewed 3 weeks ago

On December 29, 2016, we drove for 14 hours to get to Jacksonville and called the hotel several times throughout the day to make sure we had our room guaranteed. We encountered so much traffic, there was no way we would get here by their posted check in time. The first time we called, we were told if we were...

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Helpful?
1Thank BeckyW3456
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Becky, I am not sure what happened and what information you received but I assure you, with your CC on file, you were not in jeopardy of losing your reservation. I will discuss this with our Guest Services Manager and see if someone on her staff needs some training and I sincerely apologize. General Manager

Reviewed 4 weeks ago via mobile

On December 15, 2016, I had a late check in at The Lexington hotel. I loved this hotel even when it was the Wyndam. But this trip was made so much better by the warm welcome and easy check in that I received by Kenneth Riles. This trip to Jacksonville was a sad one because I was coming home to...

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Helpful?
Thank TempleEdwards
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

TempleEdwards, That was so thoughtful of you, to take time out and review our property. I will let Alexandra know how impressed you were with her, as that is her motivation each and every day. We are so pleased that you enjoyed your room and balcony, the views from our property are nothing short of amazing. We can't wait to...

Reviewed 15 December 2016 via mobile

I stayed at this hotel for four nights. The original room I was supposed to check into was a standard room. Due to a water leak problem, they moved me to a different room; and it was upgraded to a deluxe because of the troubles. I did not get the name of the maintenance man that helped me out in...

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Helpful?
Thank KrinkleGator
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

KrinkleGator, Thank you for such a genuine and lovely review. We were so happy to make your day and do "the right thing" as that's what we are here for. I will be sure to personally thank the staff members that you mentioned, as I am blessed to work with these wonderful people, each and every day. General Manager

Reviewed 15 December 2016 via mobile

I have stayed at the Lexington Hotel and Conference Center over 20 nights in the last month. I travel all over Florida and lately it has been mostly to Jacksonville. I used to book my rooms through Expedia and still do when I travel outside of Jacksonville. That being said once I found The Lexington and met the staff I...

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Helpful?
Thank Randy W
General M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Randy, Thank you so much for your amazing review. We are so pleased that your experience has been nothing short of awesome during your many stays and look forward to seeing you after the New Year. We read your review out loud at our staff meeting, as everyone works so heard for our guest experience, and this was music to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located on the south banks of the beautiful St. John’s River in Jacksonville, FL, the Lexington Hotel and Conference Center Jacksonville Riverwalk offers modern amenities, warm hospitality and thoughtful services. With a locale close to major local attractions like Jacksonville Landing and EverBank Field, and minutes from the Jacksonville International Airport and the Atlantic beaches, this Jacksonville hotel is a premier choice for business and leisure travelers alike. Our entirely smoke-free property boasts many amenities, including a sparkling outdoor pool and spacious sun deck where visitors can relax and enjoy the warm Florida sun. Those wishing to maintain their fitness routine while traveling can enjoy the on-site fitness center, or take advantage of surrounding outdoor jogging paths. The casual St. John’s Cafe serves up breakfast, lunch, and dinner daily, while the Currents Lounge features a stylish yet relaxing atmosphere in which to enjoy dinner or cocktails. Those visitors in town for business will appreciate the convenience of our 24-hour business center with complimentary business services, high-speed, and wireless Internet access. Each of the 323 guest rooms features thoughtful amenities like complimentary Wi-Fi, 42 inch flat panel cable televisions, and plush bedding, and some offer balconies with views of the St. John’s River. Guests upgrading to one of our spacious suites will enjoy a separate living area, sofa and mini-refrigerator, while those staying in the incredible 2 Bedroom Suite enjoy a breathtaking view of the Jacksonville skyline, two oversized bedrooms, a full kitchen, and patio balcony overlooking the St. John’s River. Lexington Hotel and Conference Center Jacksonville Riverwalk features 23 meeting rooms totaling 35,000 square feet of meeting space. The event rooms range from an Executive Boardroom that comfortably seats 10 people, to a 10,000 square foot Ballroom that accommodates up to 800 people for a banquet or 50 10X10 foot exhibit booths. Our event planning staff will work with you every step of the way to ensure your business or social function exceeds your expectations down to the last detail. An easily accessible location, competitive rates, exceptional customer service, and attention to detail make the Lexington Hotel and Conference Center Jacksonville Riverwalk the perfect choice when visiting the Jacksonville area. ... more   less 

Additional Information about Lexington Hotel & Conference Center - Jacksonville Riverwalk

Address: 1515 Prudential Drive, Jacksonville, FL 32207 (Formerly Wyndham Jacksonville Riverwalk)
Region: United States > Florida > Jacksonville
Price Range: ₹ 5,047 - ₹ 9,754 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lexington Hotel & Conference Center - Jacksonville Riverwalk 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Wyndham Jacksonville Riverwalk Hotel Jacksonville
Jacksonville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Lexington Hotel & Conference Center - Jacksonville Riverwalk staff and other travellers.
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Questions? Get answers from Lexington Hotel & Conference Center - Jacksonville Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room.”
 of 5 bubbles dalewilson35, 5 Jan 2017 | Read review
“Some rooms have views of St John's River”
  • Projected renovations at hotel. Nice!
 of 5 bubbles LAGNewOrleans_LA, 2 Jan 2017 | Read review
“No problems with any noises or anything. Excellent Experience”
 of 5 bubbles jerinaes, 1 Jan 2017 | Read review
“Request one of the renovated rooms.”
 of 5 bubbles Neal337, 12 Dec 2016 | Read review
“make sure to ask if the room has been remodeled and not over the front desk/bar area”
 of 5 bubbles leenie2166, 6 Dec 2016 | Read review
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