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5/11/2017 6/11/2017
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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
    +1 800-578-2900
    Hotel website
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    5/11/2017 6/11/2017
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    US$ 147US$ 152
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    Traveller (140)
    Room & Suite (77)
    Pool & Beach (42)
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    Overview
    • Excellent53%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “valet service” (35 reviews)
    “room service” (77 reviews)
    “nice hotel” (86 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: HOLIDAY SAVINGS
    Hotel deals
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (2,031)
    There are newer reviews for Omni Jacksonville Hotel
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    371 - 375 of 2,021 reviews

    Reviewed 4 February 2017

    We "won" a night at this hotel on Priceline for a very reasonable price. Having stayed at several other Omnis, we were not disappointed with this one. This is a 4 star hotel and almost everything about it was nice. Parking cost extra -- and...More

    Thank MumaRules
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    Thank you for taking the time to write this review on the Omni Jacksonville. We appreciate your comments and compliments about our hotel and location. Guest feedback is essential when improving our guest experience and we appreciate your hand in that process. Thank you again...More

    Reviewed 2 February 2017

    I book a room to stay here in July. I confirmed making sure everything was in order and so on the same day. Two weeks after book the room I got a call from the hotel reservations department. I was informed that they overbooked the...More

    1  Thank Rollinggirl
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    We regret to read about your experience with our hotel and apologize if you felt the staff were not more empathetic towards your concerns. Thank you for taking the time to give us feedback regarding your experience. I do apologize if any of our associates...More

    Reviewed 1 February 2017

    The Omni clean and fresh from the time you walk in the staff is polite and welcoming. The restaurant Juliette's food was delicious! Global hotel Alliance has a winner with Omni Jacksonville. This hotel is a must for the Business or Leisure traveler.More

    Thank Johnny C C
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 10 February 2017

    Thank you so much for taking time to review our hotel Johnny. We are grateful to receive such positive feedback in regards to your recent stay with us. As a team, we take pride in servicing our guests with the best of our ability each...More

    Reviewed 31 January 2017 via mobile

    I stayed overnight at the Omni this week. I would avoid this hotel as it is not business friendly. Compared to the other options in the Jacksonville area it is way overpriced and the rooms are small and not clean. They charge extra for everything!...More

    Thank GBJAX
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 10 February 2017

    We were disappointed to read about your recent stay at our hotel. Although we wish you would have had a better experience we are grateful for the opportunity to understand where we fell short. We do offer a complimentary Select Guest program which includes many...More

    Reviewed 31 January 2017 via mobile

    Spent 2 nights at the Omni Jacksonville Room was great bed very comfortable, the check in was Quick. Valet and Bellman very nice , I recommend Valet so your not trying to find a spot in garage Valet has there own area Amazing being in...More

    1  Thank wmbrakeman
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 10 February 2017

    Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 138 - US$ 249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 354
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Travelocity, TravelUp, TripOnline SA, Cancelon, Cheap Tickets, HotelsforEveryone, Hotwire, getaroom.com and HotelQuickly so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Omni Hotel Jacksonville ,
    • Omni Jacksonville ,
    • Jacksonville Omni
    Add Photo Photos
    Traveller (140)
    Room & Suite (77)
    Pool & Beach (42)
    Dining (5)
    Hotel & Grounds (240)
    Bathroom (10)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    DoubleTree by Hilton Jacksonville - Riverfront
    651 reviews
    .78 km away
     
    Hyatt Regency Jacksonville Riverfront
    2,889 reviews
    .67 km away
     
    Homewood Suites by Hilton Jacksonville Deerwood Park
    701 reviews
    11.51 km away
     
    Hotel Indigo Jacksonville Deerwood Park
    557 reviews
    12.98 km away
     
    Nearby Restaurants
    Pita Pit Downtown Jacksonville
    34 reviews
    .31 km away
    Juliette's
    116 reviews
    .03 km away
    Akel's Delicatessen
    18 reviews
    .26 km away
    Benny's Steak & Seafood
    251 reviews
    .27 km away
    Nearby Attractions
    The Florida Theatre
    333 reviews
    .64 km away
    Friendship Fountain
    236 reviews
    .71 km away
    Times-Union Center for the Performing Arts
    116 reviews
    .10 km away
    Jacksonville Landing
    1,208 reviews
    .27 km away
    Ask a question
    Questions & Answers
    Sabreline
    1 September 2016|
    AnswerShow all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    23 August 2016|
    AnswerShow all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    9 July 2016|
    AnswerShow all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "ask for river view"
    Read review
    "Avoid. I will never be back (and I understand never say never) as a 200k miles per year traveller."
    Read review
    "Insist on highest floor river view room."
    Read review
    "River view rooms are amazing! Also has a great pool"
    Read review
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