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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,778 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Jacksonville Hotel
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Showing 1,769: English reviews
Reviewed 5 days ago NEW

Located right in downtown and a block from where I needed to be. The Jacksonville Landing was next door with restaurants and the best part was the river walk. Management should constantly look at the decorative pillows which was not in the best shape. Apart from that the stay was nice.

Review collected in partnership with Omni Hotels & Resorts
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Thank George M
Reviewed 6 days ago NEW

We love to stay at the Omni whenever we come to town for the symphony or an event at Florida Theater. It's quick convenient and the staff is very pleasant. The location makes for easy walking to the theater, or restaurants.

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Thank 922shirlynp
Summerville, South Carolina
Reviewed 6 days ago NEW

Staff was very nice and room was clean. Valet parking was 20 a day, we stayed three days and had two vehicles. So I thought that was expensive . The valet workers were very fast and friendly. They had a a lot of patience.

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Thank marycE2740HF
Tallahassee, United States
Reviewed 6 days ago NEW

The Omni Hotel is always a pleasure to stay for business or leisure. Friendly staff, clean rooms with fabulous robes for lounging. Great location for walking to restaurants, shops, and convention center. The valet parking is fast and courteous, the concierge/bell service is friendly, helpful and polite. The Omni hotel is minutes from Riverside which is a great place to...

Review collected in partnership with Omni Hotels & Resorts
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Thank G8557CVkimberlym
Gainesville, Florida
Reviewed 1 week ago NEW

Convenietly located in the Jacksonville Landing area by the St. Johns River and downtown Jacksonville. Very friendly & helpful staff. Very clean, nice, and neat rooms. Secure elevator to prevent unauthorized access to room floors, pool area, and exersice room. Awesome view of downtown and river from room. Beautiful inside and outside of this Omni. Nice restaurant & lounge with...

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Helpful?
Thank 428michaeleg
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming you back on your next trip to the Bold City.

Cocoa Beach,Florida
Reviewed 1 week ago via mobile

I went here for a meeting. The Hotel is very nice especially the lobby on the first floor. The staff is very accommodating . My room on the 10th floor was clean comfortable and everything worked except the Internet was impossible to access even though I joined their frequent visitors club. The parking was close and not too expensive. The...

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Helpful?
Thank drwsurf
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking time to review our hotel. We are grateful to receive such positive feedback in regards to your recent stay with us. As a team, we take pride in servicing our guests with the best of our ability each day. Looking forward welcoming you to our hotel in near future !

Las Vegas
Reviewed 1 week ago

Comfortable, clean, and spacious room. It was a business trip so attended a workshop too. The accommodations for the workshop were good too. The in-house restaurant was excellent. Recommend nearby food trucks for lunch. Evening dinner options near the river. I would recommend for business or vacation. I jogged over to Jacksonville Jaguars stadium so you could walk there but...

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Helpful?
Thank douglasg746
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming you back on your next trip to the Bold City.

Guantanamo Bay, Cuba
Reviewed 1 week ago

I had a very bad initial experience, however, Jennifer from housekeeping asked for another chance to prove Omni was a top notch hotel. She and the rest of the staff hit it out of the park with my accommodations the second time around. Kudos to staff recognizing EVERY customer is important and more kudos on getting everything absolutely right the...

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Helpful?
Thank joycelynb104
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your review of the Omni Jacksonville. We appreciate all of your feedback and are happy to hear that Jennifer made your stay extra special and was able to turn your experience around. We look forward to the opportunity of welcoming you back on your next trip to Jacksonville.

Reviewed 1 week ago

The staff was excellent, friendly and very efficient. The rooms were comfortable, and the food was very good. The Omni is conveniently located within walking distance of the Landing and many other entertainment venues in the downtown area of Jacksonville. I would recommend this hotel for family stays as well as business.

Review collected in partnership with Omni Hotels & Resorts
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Thank Lowell G
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville Lowell! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming you back on your next trip to the Bold City.

Dallas, Texas
Reviewed 1 week ago

Charged for services I didn't get, popcorn ceilings, limited food and drinks, nothing really near the hotel unless you work at the Wells Fargo building, the pool isn't anything like the picture more like a tiny kiddy pool

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Helpful?
Thank dominickd571
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback regarding your stay. We appreciate your comments and apologize that our location did not meet your expectations. We would like to thank you for taking the time to write this review and for this opportunity to improve our guest experience. We hope that your experience here does not deter you from visiting another one of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Region: United States > Florida > Jacksonville
Price Range: ₹ 8,274 - ₹ 14,350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Omni Hotels & Resorts, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
Ask a question
Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
8 months ago
Miami, Florida
Flagler Beach, Florida, United States
over a year ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not a connecting room”
447shareser, 15 Mar 2017 | Read review
“Choose one with a view of the water.”
sdlex, 13 Mar 2017 | Read review
“stay somewhere else”
brockd16, 13 Mar 2017 | Read review
“Join free rewards program for free wi-fi and other things.”
marthac18, 13 Mar 2017 | Read review
“Higher room for a nice view”
MumaRules, 4 Feb 2017 | Read review
5 of 5