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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,603 Reviews from our TripAdvisor Community

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Showing 1,594: English reviews
Jacksonville
Reviewed yesterday NEW

My spouse and I stayed at this hotel when we had an event downtown and stayed here. We thought it was a great place to stay if you are in downtown Jacksonville or visiting areas close to downtown. The hotel property is in great condition and appeared to be recently remodeled. The rooms were comfortable and provided great views of...

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Helpful?
Thank 2Jax
North Palm Beach, Florida
Reviewed yesterday NEW

Good experience but paying for internet service is annoying. You would think that this service would included. In the bar, the bar tender was reluctant to change the channel when another game was over and had an attitude when we asked.

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Helpful?
Thank Carrie D
Cocoa Beach, FL
Reviewed 4 days ago NEW

We have stayed at the OMNI Jacksonville for 25 consecutive years to celebrate Thanksgiving weekend at the Landings in downtown. It is without a doubt one of the finest hotels we have ever enjoyed thanks to an incredible staff, excellent amenities and a great location. It is first class all the way! The OMNI Select Guest Program is outstanding and...

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Thank JJano
Atlanta, Georgia
Reviewed 4 days ago NEW

I stayed at this hotel for a meeting next door but had the opportunity to participate in a reception held at the hotel. The food and drinks and venue were exceptional. The service at the hotel including the valet was prompt and the courteous. The best part is my room was large, clean and the bed was extremely comfortable. I...

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Helpful?
Thank CukiAtlanta_Georgia
Tampa, United States
Reviewed 4 days ago NEW

The hotel was very nice. My room was clean and well-decorated. However, the food at the main restaurant was terrible. My simplest description is that it tasted like it had been cooked the evening before and soaked in salt until it was time to serve. I'm not at all considered a "foodie" but when food is bad, it's bad. The...

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Helpful?
Thank 693melyndaw
Toronto, Canada
Reviewed 1 week ago

We drove up from Kissimmee where we were staying to catch a Jaguars game and stayed at the Omni. Booked it through a 3rd party site and got a very good deal I think. The room was a good size along with the flat screen and very clean. After not sleeping well the first two nights of our trip it...

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Thank Cooliepops
Atlanta, Georgia
Reviewed 1 week ago

Room cleanliness was very poor. Not sure I would stay again. The room was never vacuumed or cleaned well. I stayed 6 nights after the second night I left things out to see if they would pick up. I used the blow dryer one day and left it on the floor. It was NEVER pick up or moved.

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Thank 74annemariet
Ocala, Florida
Reviewed 1 week ago

The room was comfortable and the staff was welcoming. Next time I will make the reservations through the hotel site and not a 3rd party. We walked to the Landings for dinner and then to the event at the Union Center.

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Helpful?
Thank Kathleen M
Boca Raton, Florida
Reviewed 1 week ago

The Omni Jax was very good for the most part. We've been staying at the Hyatt and their service and hotel has been declining. We tried The Omni and I think it's slightly better. But if you compare the food at Juliette's to the Hyatt's The Omni wins easily. We had a great dinner at Juliette's with great service. The...

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Helpful?
Thank d110717
Saint Francis, Minnesota
Reviewed 2 weeks ago

Way over priced for the location. Small beds that weren't very comfortable. Decent sized rooms. No hot tub by the pool which was disappointing. Pool was too cold. Friendly staff. Nice to have a desk in the room. Parking was way too much, especially valet parking.

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Helpful?
Thank candacemays
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for sharing your feedback and please accept our sincerest apologies that your room was not up to your expectations or our own. We do our best to accurately portray what our guests can expect and would welcome your feedback on how we can improve. Thank you for giving us the chance to read about your stay and we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Price Range: ₹ 8,916 - ₹ 15,178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Travelocity, Hotels.com, Orbitz, Expedia, Cancelon, Odigeo, Priceline and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
3 months ago
Miami, Florida
Flagler Beach, Florida, United States
8 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on fifth floor I would recommend a higher floor.”
 of 5 bubbles G5228MSdavec, 22 Nov 2016 | Read review
“not sure if any view is good. ours was facing the building next door”
 of 5 bubbles MarchelleB, 1 Oct 2016 | Read review
“If you must stay here, a king bed may prove more comfortable”
 of 5 bubbles Wladovich, 29 Sep 2016 | Read review
“I'd ask for better views than the dirty parking lot.”
 of 5 bubbles ashleyc721, 29 Sep 2016 | Read review
“Ask for a river view. Costs a little more if you book it upfront.”
 of 5 bubbles melanier2014, 8 Sep 2016 | Read review
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