We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Omni Jacksonville Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Omni Jacksonville Hotel
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,646 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,637: English reviews
New York City, New York
Reviewed yesterday NEW

Great location, easy access to business sites, restaurants with great views. Easy access to downtown and boardwalks. Nice and clean rooms. Excellent hospitality and friendly staffs. I would definitely recommend this hotel for a short business or a pleasure trips.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank Vinayagam K
Reviewed 2 days ago NEW

Friendly staff from the valet service, bell hop and the front desk. As first time visitors, it met my expectations, and the room was very clean, just had water spots that diminished the view that I paid extra for.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank 928kennethp
Saint Louis, United States
Reviewed 2 days ago NEW

Could stay at other hotels across the Bay with better accommodations. At check in no mention of free wifi or how to access. Did not know until check out that wifi was available. Asked for a bill with a zero balance and it was not provided. Advised of wrong shuttle for pick up to airport. I will stay across the...

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank 884valeriew
Brunswick, Georgia
Reviewed 3 days ago NEW

My niece, her son (9) and I arrived for a one night stay 1/15/17 about 5:45 pm. The gift shop was closed so there was no where to get drinks/snacks except the mini bar which is very expensive or leave the hotel and drive to a store. I thought the Omni had some type of welcome bag for children but...

 Report
Helpful?
1Thank Mary Sue H
jacksonville, United States
Reviewed 4 days ago NEW

Good central location. Nicely appointed rooms, comfortable beds. Great breakfast bar, with everything you might want for breakfast, wonderful tea service. Quiet, easy to get to. only draw back was poor water pressure in the shower and hardly any hot water.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank Y6650NHrobertab
Fairview, New Jersey
Reviewed 4 days ago NEWvia mobile

I wasn't sure what to expect but I am very pleased with my stay. The hotel is clean , has a wonderful spa smell . The bed was very comfortable with many choices on the tv , room service , very soft sheets and a super clean bathroom. Mini bar with key , coffee pot etc . There's little touches...

 Report
Helpful?
Thank Robyn W
Reviewed 6 days ago NEWvia mobile

Neat hotel. Comfy beds, friendly staff for a reasonable price. Family of 4 stayed here and were accomidated nicley. Location was key for us and couldnt find better value for the area, will return if we make it down this way again.

 Report
Helpful?
Thank lucyrobertson297
Greensboro, North Carolina
Reviewed 1 week ago via mobile

If you're not familiar with waterfront of the St. John's River in downtown Jacksonville, then the next time you're coming through you may want to slow your roll, and spend the night in the city. It is located mere steps from Jacksonville River Walk, which is a whole other world. The hotel has been a fixture since 1987, and has...

 Report
Helpful?
1Thank Rich W
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville Rich! We appreciate your comments and compliment to our staff and location. We are constantly working on enhancing our guest experience, so thank you for your feedback. We look forward to welcoming you back to on your next trip to the Bold City.

Green Cove Springs, Florida
Reviewed 1 week ago

Hotel was lovely, however the website was misleading re: pet charge. I would advise NOT bringing your pet. Otherwise the staff, service, room, bed etc were all excellent. I will definitely be back but will make other arrangements for my dog.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank Lucy C
Sarasota, United States
Reviewed 1 week ago

Very easy to get to the hotel and it is in a convenient downtown location. Hotel was very clean and customer service was great. The hotel rooms were new and spacious. The check-in and check-out process was very efficient.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank Gloria D

711 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (108)
Viewed
Pool/Beach Area (13)
Viewed
Dining (3)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (20)
Viewed
View from Room (10)
Viewed
Bathroom (5)
Viewed
Family/Play Areas (1)
Viewed
Other (45)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (530)
Viewed
Amenities (99)
Viewed
Deluxe Room (61)
Viewed
Executive King Room (64)
Viewed
Pool (36)
Viewed
Dining (39)
Viewed
River City Suite (92)
Viewed
The Hotel (139)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Pool/Beach Area (2)
Viewed
Dining (5)
Viewed
Room/Suite (31)
Viewed
Business Centre/Function Rooms (10)
Viewed
Bathroom (7)
Viewed
Hotel & Grounds (13)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.7 km away
Hyatt Regency Jacksonville Riverfront
0.8 km away
DoubleTree by Hilton Jacksonville - Riverfront
12.1 km away
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Show Prices
Show Prices
Show Prices
1.3 km away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
1.1 km away
Hampton Inn Jacksonville Downtown I-95
1.7 km away
Hilton Garden Inn Jacksonville Downtown/Southbank
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,803 - ₹ 15,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Omni Hotels & Resorts, Hotels.com, Priceline, Travelocity and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
Ask a question
Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
4 months ago
Miami, Florida
Flagler Beach, Florida, United States
9 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Riverview Room.”
 of 5 bubbles 848marysueh, 16 Jan 2017 | Read review
“Best view of St. John's river were on the left hallway (odd number rooms) /northeast side of the building.”
 of 5 bubbles I752RAjohnb, 2 Jan 2017 | Read review
“The Omni is the best choice in hotels. It is near The Landing on the river”
 of 5 bubbles BenFranklin33, 22 Dec 2016 | Read review
“higher floors facing the river offer stunning sunset views”
 of 5 bubbles mtsublueraider, 20 Dec 2016 | Read review
“Go with the river view room for great ambiance.”
 of 5 bubbles dough308, 12 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay