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Jacksonville Marriott

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Jacksonville Marriott
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316 Reviews from our TripAdvisor Community

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There are newer reviews for Jacksonville Marriott
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Showing 314: English reviews
Orlando, Florida
Reviewed 2 January 2017

So excited to spend a weekend with my family. There were 14 of us traveling. We booked 5 rooms, 2 of the rooms were booked with 4 persons to a room and were booked together on one reservation. We check in and they have assigned us king bed rooms. So we have 2 beds for 8 people. Yes, you read...

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Helpful?
Thank tamarick
JacksonvilleGM, Manager at Jacksonville Marriott, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience. I can certainly understand the disappointment in not receiving the desired room type. Although we do our best to accommodate all requests, we certainly fell short in this instance. I apologize for the mistake we made. I am glad that the Front Desk staff was...

Cicero, New York
Reviewed 1 January 2017

I traveled with a large group so the hotel choice wasn't mine and being part of this large group may have impacted my experience. The room itself was ok - clean but a bit worn in parts (like the finish of the tub flaking off). Bed wasn't bad but the pillows seemed abnormally small and there were no extras. No...

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Helpful?
1Thank bandiaeireann
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Dear Bandiaeireann, I sincerely apologize for the inconvenience that you encountered during your recent stay at the Jacksonville Marriott Hotel. We take your comments very seriously and your feedback is very important to us. I apologize that we failed to meet the level of customer service that is appropriate. It is helpful to us to see both where we come...

Fairfield, Connecticut
Reviewed 29 December 2016

I was close to the Marriott on business and stayed there four nights. I had my meals there and I used the fitness center. I did not use the pool. This hotel was adequate. My room was not large, but it was functional. I needed ot work each night and it allowed me to do that. The fitness center was...

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Helpful?
1Thank RcikS
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Good evening Mr. RcikS, Thank you for taking the time to complete the Guest Satisfaction Survey regarding your recent stay at the Jacksonville Marriott. We take pride on delivering an enjoyable experience during your stay and we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for any and all inconveniences. We shared your...

Miami, Florida
Reviewed 14 December 2016 via mobile

We rented multiple rooms this stay and challenged the staff with numerous requests for each room. Ashley and Brittany handled each request with a smile. True professionals. The rooms were spacious and modern, but could use an update. The gym is adequate but small, as is the indoor pool. The lobby common are is small. The reason for the fifth...

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Helpful?
Thank JosephBVTV
Singer Island, Florida
Reviewed 1 December 2016

This traditional Marriott hotel is conveniently located off I-95 in a corporate park south of downtown, making it ideal for overnight southbound travelers as well as those on business stays. The hotel features complimentary on-site parking, a great savings over typical the typical hotel valet parking fees. This is an older property that has been renovated. The premises are immaculate....

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Thank n1cf2
Oklahoma City, Oklahoma
Reviewed 15 November 2016

The staff here are incredibly friendly. Front desk, the bar and the dining room for breakfast. Everyone appears to enjoy their job and it looks like they carry that attitude over to the guests. Here at least once a year, this Marriott doesn't disappoint.

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Thank 21,353
Fort Myers, Florida
Reviewed 13 November 2016

Good location, with a friendly and welcoming staff. The room was ordinary for a Marriott - not overly spacious, no free wifi, good towels & bedding. Nitpick: Only one bar of soap provided. So I had to carry it back & forth from the shower to the sink. Major problem (but it's a problem with the entire franchise, as well...

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Helpful?
Thank Charlie D
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Dear Charlie D, I sincerely apologize for the issue you encountered during your recent stay at the Jacksonville Marriott Hotel. We take your comments very seriously and your feedback is very important to us, we have shared your comments with the right management teams, so this is an isolated incident. It is our disappointment that we failed to meet the...

Princeton, Wisconsin
Reviewed 11 November 2016

Excellent service the moment you get out of the car. Very friendly and accommodating staff. Great place to relax and recharge your batteries. My suggestion is a King suite because I like the extra room.

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Thank Rochelle F
Brandon, Florida
Reviewed 3 November 2016

I travel regularly and stay at many hotels. The full service Marriott on Salisbury Rd is the hotel I love to stay when in Jacksonville. I''ve been traveling for business 20 years now, and this is where I always stay when in this area. A friendly and very accommodating staff is always there to greet and assist. The rooms are...

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Thank JoanneSturm
Clearwater, Florida
Reviewed 2 November 2016

We checked in a bit late and the hotel was packed and they were pretty much sold out. I had heard that the hotel had some newly renovated rooms and I had asked the front desk for one at check -in. Even though they were packed she got me into one. The newly renovated room was awesome.. The front desk...

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Helpful?
Thank hockeyanddogs

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Rd, Jacksonville, FL 32256-6130
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,428 - ₹ 18,004 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacksonville Marriott 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville
Hotel Style:
#31 Romantic Hotel in Jacksonville
#49 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Jacksonville Marriott staff and other travellers.
1 question
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Deltona, Florida
over a year ago

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Questions? Get answers from Jacksonville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay on upper floors since I am not sure of the structural integrity of the hotel”
 of 5 bubbles Meatdog624, 15 Mar 2017 | Read review
“ask for a high floor, very quiet”
 of 5 bubbles 142KathyB, 17 Jan 2017 | Read review
“Unless you like looking at air handlers, ask for a room which overlooks the parking lot.”
 of 5 bubbles RcikS, 29 Dec 2016 | Read review
“Concierge Level one-bedroom”
 of 5 bubbles n1cf2, 1 Dec 2016 | Read review
“Ask if there is a group, and try to avoid them. We made the mistake of sharing a hallway with loud, partying football fans.”
 of 5 bubbles charlied238, 13 Nov 2016 | Read review
5 of 5