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Quality Inn Of Orange Park

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174 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Of Orange Park
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Showing 172: English reviews
New London, Connecticut
Reviewed 8 July 2015

My husband and I stayed at this Quality Inn because it is near family. It's also a Choice Hotel so we expected a good and relaxing experience. WRONG! We were charged more than the advertised rate in the travelers hotel brochure found at restaurants along 95. We were also charged a pet fee, despite telling the clerk we had no...

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Helpful?
Thank Nancy E
Reviewed 8 July 2015

the hotel is very nice. and the Manger at front desk Nelson will do all he can to make your stay great. he is a very great asset to this Hotel. He will Accommodate you in every way he can. if you need something he will try his hardest to get it done.

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Thank GERALD L
Bainbridge, Georgia
Reviewed 26 June 2015

Clean place to stay and very good location. We were across the street for a shopping plaza that was a plus. Staff was friendly with the exception of one desk clerk Nelson. He was very rude and impatient. Elizabeth and Nancy were great. I would love to stay again.

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Thank Demetria S
Reviewed 26 June 2015 via mobile

I had the greatest time at the Quality Inn of Orange Park. Liz at the front desk was very friendly. She made sure that my stay was wonderful, and it was! I look forward to another getaway there. The whole staff, especially the breakfast coordinator, was very efficient in making sure that everything was presented well before us from start...

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Thank Roger A
Reviewed 7 June 2015 via mobile

We booked our room online. We booked a king room but was told only had 2 full when we arrived, nice with a couple. Room little rundown but for one night OK. Was told I could swim later than regular time if no complaint. Small Parking lot with close parking. The others staying was awful. We were freaful to walk...

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Thank Robbie C
wellston,oh
Reviewed 5 June 2015

We stayed here during memorial day weekend because it was convenient for us during a family emergency. The room was dirty and smelly. The bathroom floor had not been cleaned it awhile. There was cigerette burns on the tub, sink and bed clothes. We had to go out an purchase fabreeze and clorox wipes to clean everything. The noise at...

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1Thank jbishopWellston_oh
Reviewed 31 May 2015 via mobile

Mother Day weekend - Passing thur and we stop at this hotel, we did had a reservation in place. I felt customer service at its best. Young man working said day focus and made us feel welcome . Attention to detail. As we were walking away towards the elevator - I witness same approach with other guess walking in ....

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Thank Juan P
Reviewed 28 April 2015 via mobile

Not only did we leave only being there after 10 minutes, but the rooms smelled, weren't very clean, and staff/ Manager were rude. plus we were told last moment they are no longer pet friendly at any Quality inn. Worse place i have ever seen!!! Dont stay, not worth the money!!!!.

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1Thank Catther
Tennessee
Reviewed 24 April 2015

This place is cheap and it is cheap for a reason. It is filled with workers who are only interested in partying after work. The laundry makes so much noise you can hear it in most of the hotel and it seems to operate all night. The ice machine keeps everyone awake. Housekeepers open your doors at random - this...

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1Thank Clogtowner
Tampa, Florida
Reviewed 18 April 2015

Rude staff including the manager. No wifi even though they claim to have it. Then the clerk at the desk will instruct you to come to the lobby and use it there. No rooms work (I spoke to several guests-none had wifi). The rooms are average,nothing special.

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Thank Jo H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nice clean rooms with comfortable beds and the good thing is "Free Breakfast & free internet".Pool is more benefit. ... more   less 

Additional Information about Quality Inn Of Orange Park

Address: 6135 Youngerman Circle, Jacksonville, FL 32244 (Formerly Jacksonville Inn at Orange Park)
Region: United States > Florida > Jacksonville
Price Range: ₹ 4,111 - ₹ 6,268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Of Orange Park 2.5*
Number of rooms: 121
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Also Known As:
Quality Hotel Jacksonville
Hampton Inn Jacksonville
Hampton Inn Orange Park
Jacksonville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Of Orange Park staff and other travellers.
6 questions
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Houston, Texas

Hello, here is my review regarding recent stay at Quality Inn Orange Park. I want to do whatever is possible to make them face repercussions of the physical, verbal, and psychological abuse the owner and his ?wife wrongfully forced upon me. Any help or guidance much appreciated. I'm not sure if this site will publish my review or not, but maybe I can get it semi-published by responding to your review. I will also email you. So sorry your stay was also horrible :(

RE: QUALITY INN of ORANGE PARK, FLORIDA PHYSICAL AND VERBAL ABUSE BY OWNERS & POLICE CALLED!

I am a middle age professional woman. I travel much with my job and I am a Choice Rewards member. 1 of their property chains includes Quality Inns. Upon check in I requested noon check out (which is granted if you are a Choice Rewards member and space permits). First of all, the property was in subpar conditions and not up to standards in any way. Ok, so, I can deal with that for 1 night. However, in the morning while attempting to shower and depart, the housekeeper (owner's wife I am near certain) opened our door at 11:03 (forced herself in even though my travel companion was attempting to open it for her and tell her just a second) and the woman immediately became hostile, screeching, and extremely rude. We told her we had a noon check out and she stated (in very broken English since she was not an American) that "no, all check out 11, u get out now, GO, GO NOW", etc...

We tried to call manager, but phone in room didn't work. In meantime, she was arguing with my co-worker/travel companion and things got verbally abusive from her (housekeeper) going ballistic for no reason! Next, as we were quickly packing up the car to depart, this same housekeeper/ owner's wife proceeds to get into huge argument with quests 2 doors down. They had checked in as 2 people, but she saw a 3rd person and was screaming at them that no quests were allowed. They were doing their best to explain he had just pulled up 10 minutes ago and was not staying with them, simply visiting. She went on a rant and that's a whole other story regarding their situation.

Now, as I was loading my things into trunk I had my computer in my hands and it was still open so as not to lose the data I had been working on earlier. She comes back to my door and tells me we must pay another night since it was after 11am. I admit, I did start getting loud and very angry in which I lowered myself to her level somewhat. However, she then proceeded to put her hands on me and push me / shove me towards our car as we were packing and I nearly dropped my laptop!

Now I was very angry but I never touched / shoved / pushed her back in any way. I did yell at her and told her DO NOT EVER PUT YOUR HANDS ON ME AGAIN after which more screaming from all parties ensued (including the couple 2 doors down). She then went to office and her husband / owner (both of them refused to give me their names or titles) came to me and said she reported I had "abused" her and he was calling the police for trespassing since it was after 11 a.m..

I also got on my cell phone and called the non emergency police number and informed them that situation was out of hand and I wanted to file counter charges plus the fact she shoved me must be some sort of harassment or assault (I wasn't sure). They said this was a non emergency situation and it would be at least an hour b4 they could send anyone to take the report. I did not have anymore time to waste on their nonsense and left.

I then called Choice Hotels customer service and reported the incident, needless to say, the agent could have cared less. She said they have no control over their properties since they are all individually owned and operated. I was told I would have to wait 3 days to get a response from the owners (lol, right??) and in the meantime, she would not even allow me to speak to a supervisor or anyone who actually cared that this hotel has caused Choice Hotels to permanently lose a loyal customer in addition to my intentions to inform the community at large to steer clear of Choice Hotels, especially Quality Inns. Very sad situation for me overall. I did not deserve this type of abuse and nobody does. The woman was way out of line and the manager backed her up.

I am so angry that I have decided to spend an extra day in the area and go to police station to file a charge. Either civil or criminal or both. I will see what they suggest. I apologize for the long post, but I hope this prevents at least 1 person from enduring a stay at this very dangerous property which is run by highly unstable owners with no one to answer but themselves.

10 months ago

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Questions? Get answers from Quality Inn Of Orange Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer a ground floor room, but that's just me. The highway is behind the hotel, but the rooms are pretty sound proof”
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“Stay somewhere else”
  • SOMETHING YUCKY ON THE FRIDGE
  • CRUMBS EVERYWHERE
 of 5 bubbles LindseyThaDoll, 3 Jan 2016 | Read review
“Down stairs”
 of 5 bubbles markleet, 27 Jul 2015 | Read review
“ask Nelson”
 of 5 bubbles 73geraldl, 7 Jul 2015 | Read review
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