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Courtyard Jacksonville Mayo Clinic/Beaches

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224 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Jacksonville Mayo Clinic/Beaches
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Showing 219: English reviews
Alabama
Reviewed 25 April 2016

I had to stay at this hotel for two weeks. My room was small to average sized, with a fridge and a microwave. The walls were incredibly thin and I unfortunately had very loud neighbors at various times throughout my stay. I was disappointed that this hotel did not provide free breakfast. The location was excellent if you were going...

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Helpful?
Thank JackandMaddie
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to fill out a review about the hotel. I am very sorry that you had so many issues with housekeeping. This is not typical for our hotel. I wish that you had let us know and we would have addressed the issue immediately and made your stay more enjoyable. I have shared your review...

Lakeland
Reviewed 24 April 2016

Chuck was very nice and welcoming when we checked in after we came from the rat hole Inn at the Mayo Clinic. Definitely would recommend this hotel.. If you have to choose between the Courtyard or the Inn, pick the courtyard...

Review collected in partnership with this hotel
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Helpful?
Thank pitbull200429
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry that you did not have a good experience at the Inn at Mayo. I appreciate you taking the time to review the Courtyard. I will make sure to share your compliment about Chuck with him. I hope that if you are in Jacksonville again you will stay with us.

Reviewed 16 April 2016 via mobile

Decent room, nice staff, surprisingly good food but seemed short staffed at times. Restaurant and housekeeping could use more help. Within the Mayo complex so it's a short walk to all main buildings. Only one washer and dryer so try to get it early if you need it.

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Helpful?
Thank Joe B
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am glad you enjoyed your stay with us and I hope that you will stay with us again if you are in the area. I will look into the short staffing issues that you mentioned. We never want our guest service to suffer due to influxes in business. I appreciate you taking the time to submit a review.

Reviewed 10 April 2016

My room was very clean and very spacious. I had nice amenities but there was no hot water and the air conditioning made a horrible noise all night long. When I told the front desk at checkout the response was "well did you call down to the desk?"

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Helpful?
Thank Richard B
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry for the lack of response from the Front Desk when you voiced your concern over the hot water and air conditioning noise. They should have responded differently to you then "did you call down to the desk?". I am going to personally share your review with each desk person and give them alternatives that they could...

orlando
Reviewed 6 April 2016

First, if you are visiting the Mayo clinic this hotel is directly next door to the outpatient Davis Clinic. If you are not able to walk, there is a hotel shuttle. The grounds are clean, the staff friendly. I was a little concerned because several other reviews we're not the best. I have no complaints. The room was clean, the...

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1Thank vanurse
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate the great review of the hotel. I was pleased to see that you had a problem free stay and that you got to enjoy The Bistro and Starbucks located in the hotel. I was also pleased that you got to see Jacksonville Beach and enjoy the area. The Courtyard does have a lot to offer guests even if...

Reviewed 2 April 2016 via mobile

I always use Courtyard for our stays here at Mayo Clinic in Jacksonville. Great staff, awesome General Manager. House cleaning is on top of requests and needs. Always makes our medical visits easier and stress free. 👍🏻 They have their own dining, cocktail bar, pool for de stressing and wonderful assistance. Free shuttle as well.

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Helpful?
Thank Karjai02
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to share your experience at the hotel with readers. I was very happy to hear that the staff has done a great job of taking care of your needs. I also appreciate the compliment you provided me. I will share your comments with the entire hotel so that they continue to be inspired to...

Orlando, United States
Reviewed 31 March 2016

Stayed four days at hotel and had no issues, room clean with everything working. Very quiet as I always get a room on top floor . Hotel lacks the free breakfast that other hotels provide. Staff at front desk efficient and courtesy during my stay.

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Helpful?
Thank Will G
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for sharing your comments about the Courtyard Mayo Clinic. I will share you review with the staff and recognize them for providing efficient and courteous service during your stay. We hope that you will stay with us again.

Roswell, Georgia
Reviewed 17 March 2016

We had a nice one-night stay here in February. We were driving back to GA from St. Augustine, so we opted to stay the last night in Jacksonville to get ourselves a little closer to home. We were originally booked at the Best Western JTB/Southpoint, but walked out because it was so bad. The Courtyard Marriott was reasonably priced and...

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1Thank skipitgood
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to complete a review of your experience at the hotel. As you stated, it is a few miles to several restaurants, but our Bistro, located in the hotel, is open for Breakfast and Dinner 7 days a week and Lunch Monday to Friday. We have quite a variety of food and also serve Starbucks....

Aiken, South Carolina
Reviewed 14 March 2016 via mobile

On the positive side the bed was very comfortable and the room clean. However the walls are paper thin and voices carry easily. I used the App for this chain which failed miserably perhaps setting the tone of this review. Again good location for Mayo appointment. Will look elsewhere for next visit.

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Helpful?
Thank Inkblot_doc
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am glad to hear that you enjoyed the comfortable bed. They surely are nice with the bedding decor and are inviting. Thank you for sharing your comments regarding your room and the the app not working properly. We do apologize for the inconvenience of the app not working out. Your feedback is vital to our ongoing improvement process and...

LaGrange, Georgia
Reviewed 7 March 2016

We did the on-line check-in and when we arrived, our room keys were ready and waiting for us. This was a quick process. There was a nice lounge/cafe area in the front lobby and a snack area as well. The appearance was nice, although we did not spend much time in the lobby. The reason that I had to give...

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Helpful?
Thank Katie W
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Katie, I am glad to hear your check in was quick and convenient. Thank you for sharing your comments regarding your room. Your feedback is vital to our ongoing improvement process. We strive to create a memorable experience for all our guests and hope that you will be back to see our improvements. Thanks again and have a great...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,373 - ₹ 18,746 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travellers.
3 questions
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St. Louis, MO
over a year ago
NSB Florida
6 months ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool rooms 2nd floor”
Alfredoman1, 23 Feb 2017 | Read review
“Stay away from elevator and ice machine. Duh!”
californiamom, 14 Feb 2017 | Read review
“Stay on Ground floor”
jimhD9261RW, 13 Feb 2017 | Read review
“One portion of the facility doesn't have bathtubs, if you need one like I do; make sure you request the area that has them.”
  • Vistiting Mayo Clinic for treatment from RSD/CRPS
jamesmatheisii, 27 Jan 2017 | Read review
“besure you know and plan where you are going to eat hotel on the expensive side”
michaelhV2081MB, 19 Oct 2016 | Read review
5 of 5