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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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477 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Deerwood Park
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Showing 467: English reviews
Boynton Beach, Florida
Reviewed 7 April 2016

Upon arrival, we were greeted by the front desk clerk, who promptly checked us in. While walking around the property we were subsequently greeted by the cheerful bartender. We have stayed at plenty of Homewood Suites and this one is extremely clean, organized and well maintained. We had no issues with our suite and plan to return soon. The Manager,...

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Helpful?
Thank montevegas19
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Montevegas19, On behalf of the entire staff at the Homewood Suites Jacksonville Deerwood Park, we would like to thank you for your recent review of the property. I was pleased to see that you enjoyed the hotel, especially the fire pit! It is our goal to deliver excellent service to every guest. Reviews, like yours, let us know we...

mesa, arizona
Reviewed 6 April 2016

There was confusion on check in. We thought we had reserved a suite and were instead given a single room with kitchen facilities. They accommodated our request for a suite. Rooms were clean and reasonably attractive. Oldish flat screen tvs. Big problem with breakfast. Breakfast scheduled from 6 to 100 am, but by 9:15 am were our of scrambled eggs....

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Helpful?
Thank Alan S
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Alan S, Thank you for taking the time to review the Homewood Suites Jacksonville Deerwood Park. I am happy to hear that we were able to accommodate your request to move from the Studio Suite to the One Bedroom Suite and that you found the rooms clean and attractive. I do apologize that breakfast was crowded and hectic. Your...

Winston Salem, North Carolina
Reviewed 4 April 2016

Not a great experience; initially hotel clerk could not find my reservation even though I had the reservation number. The hotel lobby is renovated. The hotel rooms were dated, especially room carpets and bathroom.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Tiffany B
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Tiffany B, Thank you for sharing your review of the hotel . My apologies that you had a less than great stay with us. We recently underwent a $5 million dollar renovation. I apologize that the bathrooms and carpet were not to your liking. I do hope that you will give us another try if in the Jacksonville area again....

Savannah, Georgia
Reviewed 3 April 2016 via mobile

We stayed her two nights with our daughter. When we first arrived they were having trouble finding my reservation (not their problem at all). It was an Expedia error. We had been to the Zoo all day and had a cranky toddler with no nap while we were trying to sort this out. Mersida was so sweet and offered our...

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Helpful?
1Thank CourtneyA7454
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to leave a comment about the Homewood Suites Jacksonville Deerwood Park. Although it was disappointing that breakfast was not what you were expecting, we are happy that you enjoyed our hotel and stated that you would return. We look forward to seeing you again! Jacque Conley Assistant General Manager

Montgomery
Reviewed 3 April 2016 via mobile

Nice, clean suites ... Appears almost new. Our room is fresh and updated as is the entire property. The bed is comfortable - although perhaps not as firm as I've become accustomed to with the brand name ... No complaints thus far.

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Helpful?
Thank Nate S
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for your recent review of our property. We are so glad you enjoyed your stay with us and would love for you to stay with us again! Jacque Conley Assistant General Manager

OHIO
Reviewed 3 April 2016 via mobile

Rooms were clean and updated. The front desk staff went above and beyond. The lady at check out directed us to CVS next door for urgent care for my husbands ear ache. She also allowed us a late check out due to this even though they were booked and needed us out.***The reasons I did not give it a 5-...

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Helpful?
Thank OhioAvidTraveler1
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

I want to thank you for sharing the details of your recent visit with us. I apologize that the one desk clerk upon check in seemed rude and that the pool and spa were not operable or inviting. Again, thank you for your feedback and look forward to welcoming you back the next time you are in Jacksonville. Jacque Conley...

St. Petersburg, Florida
Reviewed 31 March 2016

Booked at this establishment on points when it was a Staybridge Suites (IHG) from mid Feb to mid March. Learned upon check-in that they were converting to a Homewood Suites (Hilton) and had to find another place effective March 1. Matter of fact, the IHG website was still allowing bookings at this property well beyond the said date. Apparently, IHG...

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Helpful?
Thank Lisa B
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Lisa B, Thank you for sharing your review of your experience at the Homewood Suites Jacksonville Deerwood Park. I apologize that your experience was not positive as we strive to satisfy every guest. It was definitely a bit hectic during the change from IHG to Hilton on both our guests and staff. Again, thank you for your review and I...

Washington DC, District of Columbia
Reviewed 28 March 2016

I am a big fan of Homewood Suites, this was no exception. Clean room, lots of space, kitchenette, nice breakfast, and my kids loved the outdoor heated pool and hot tub. The hotel is near CVS and several restaurants, which is nice. Its also a block back from the main road, so its convenient to highways but also quiet. The...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank MikeSim93
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for your recent review of our property. We are so glad you enjoyed your stay with us! We look forward to welcoming you and your family back in the future. Jacque Conley Assistant General Manager

Red Bank, New Jersey
Reviewed 26 March 2016 via mobile

The Homewood Suites hotel in Jacksonville was very clean and comfortable. It was a very restful and quiet stay. The staff was kind and curteous the room was spacious and had all the amenities we needed for our family.

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Helpful?
Thank Jenny K
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to review your stay at our Homewood Suites Jacksonville Deerwood Park. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Jacque Conley Assistant General Manager

Hartwell, United States
Reviewed 24 March 2016

My mom, and several of our children went to Florida to help our oldest daughter and her husband move. We booked with Homewood Suites partly because they are a Hilton property and we've always had good experiences with them. We also wanted an affordable suite that was large enough for all of us to stay together, and Homewood Suites was...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Linda R
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

I want to thank you for sharing the details of your recent visit with us. We were pleased to see that you enjoyed the hotel and the amenities. I apologize that the Jacuzzi was warm and not hot as it should have been. Thank you again for your kind words. We look forward to welcoming you back in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: ₹ 8,536 - ₹ 14,248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com and Travelocity so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
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Savannah, Georgia
over a year ago
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites with sofa beds are extremely spacious and comfortable.”
 of 5 bubbles delconteeallmya, 2 Dec 2016 | Read review
“Don't think there is a bad room in the house!”
 of 5 bubbles virtual100, 26 Nov 2016 | Read review
“If you are a Hilton Honors member, you can reserve your room about 2 days in advance and personally select your room.”
 of 5 bubbles bethlivingfree, 11 Nov 2016 | Read review
“Our room was actually very close to the elevator (convenient) but we never were bothered by any noise.”
 of 5 bubbles 359tammit, 9 Nov 2016 | Read review
“Good hotel for long-term stays weekends are a little noisy”
 of 5 bubbles goorange045, 11 Oct 2016 | Read review
5 of 5