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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Deerwood Park
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Showing 437: English reviews
Minneapolis, MN
Reviewed 4 weeks ago

This hotel is new, exceptionally clean and very comfortable. The staff are exceptional. Free breakfast every morning and free dinner and drinks Monday-Thursday cannot be beat. Great central location. CVS next door if you need it and multiple restaurants within walking or short drive. Excellent buy for the money!

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Helpful?
Thank RWM55416
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear RWM55416, WOW!! What an amazing review, I’m going to forward this right over to our kitchen staff to let them know how great they’re doing. The Homewood breakfast and dinner reception are probably two of my favorite value adds, so I’m glad you enjoy them too. Rather you're in town for business or pleasure, our location is perfect for...

Reviewed 4 weeks ago

We stayed at Homewood Suites for 4 nights in early November. Several family members stayed here as well. We were in room 318 and the room had all of the amenities we needed. I was surprised to see a full size dishwasher and refrigerator. The bed was super comfortable and the pillows were perfect.

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Helpful?
Thank Tammi T
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Tammi T, Thank you for taking the time to share your experience and allowing us to be a part of your extended family!!. Our team and our future guests find the reviews to be very helpful. We spend time each week going through the reviews to make sure we are doing our best and to make sure we're providing...

Berkshires, Massachusetts
Reviewed 4 weeks ago

Received very bad customer svc from Demetrius. Had a family event a couple months back and received such a poor attitude from the front desk clerk Demetrius. I went to the front desk to ask a few questions and I was ignored by him and when I finally had the opportunity to ask my questions I was given the cold...

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Helpful?
Thank marcuswill1954
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear marcuswill1954, I would like to thank you very much for taking the time to post a review for our hotel. The hotel uses these reviews to understand what guests truly enjoy about their stay, and what we can do to improve their stay. I am disappointed to hear about the level of service you received from our Assistant General...

Bartow, Florida
Reviewed 4 weeks ago

When traveling we always look for clean and comfy along with being cost effective. This hotel cost a little more but is 100% worth it. They think of all the little things. They even provide a basket of individually wrapped disposable ear buds, which was awesome as I'd forgotten mine. Will choose Homewood Suites again.

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Helpful?
Thank wdtmbj
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear wdtmbj, Thank you for taking the time to let us know how your stay went at our hotel. We aim to provide our guests with a clean and comfortable room to relax in. And if there is any way that we can make our guests' stay even better, we happily want to accommodate that. Please come back and visit...

Royal Palm Beach
Reviewed 4 weeks ago

I found this hotel the most accommodating for our needs which surprised me we came up to visit family in the area there were barbecue grills gas grills near the pool and outside and several locations so that we could entertain our family when they came over to visit us there were lifts for people who might have disabilities at...

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Helpful?
Thank donandkayt
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear donandkayt, What an amazing review about our property!! We appreciate you sharing your experience with us. And we are so touched by the high opinion you have for our property and us. We are always happy to take care of our guests. We certainly strive to make every guests feel special. And we are so delighted that we could...

ST AUGUSTINE, United States
Reviewed 1 November 2016

I've had 3 incidents with front desk clerk Anna with the way she approached my fiance. The first incident was on during the first week of my stay when she gave him a hard time about entering the hotel at night without a key. She eventually opened the door as he gave her my name and room number. I spoke...

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Helpful?
Thank Alberta V
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Alberta V, Thank You for taking the time to let us know about your stay. We take guest comments very seriously as they are the basis for improving our hotel and service level. I was, however, disappointed to hear that you experienced some imperfections during your stay. We take our guest safety and security very serious at our hotel...

S. Carolina
Reviewed 30 October 2016

Staff was friendly and helpful. The room was very nice and clean. Complimentary breakfast had a decent selection and the food was good. Overall, it was a great value and we were very pleased with everything

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Helpful?
Thank AJStravel
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear AJStravel, I appreciate you taking the time out of your day to send some flattering comments our way. I’m going to forward this right over to our kitchen staff to let them know how great they’re doing. The Homewood breakfast and large guest suites are probably two of my favorite value adds, so I’m glad you enjoy them too....

Lawrenceville, United States
Reviewed 29 October 2016

The feral cats make this place fabulous almost! Very disappointed.... Great employees, beautiful building, great neighborhood, delicious breakfast, and all the feral cats you can stand!! Tough decision on whether to ever return to this hotel

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Helpful?
Thank Paul W
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Paul W, We appreciate you sharing your experience with us. And we are so touched by the high opinion you have for our property and us. The hotel uses these reviews to understand what guests truly enjoy about their stay, and what we can do to improve their stay. We are always happy to take care of our guests...

Reviewed 29 October 2016

If your looking for a friendly environment with clean rooms, then this is the hotel for you. I was a little hesitant because of a previous stay at a different Homewood Suites, but this far exceeded my expectations. Two thumbs up.

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Helpful?
Thank Jason T
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Jason T, Thank you for your feedback regarding your recent stay with us. We aim to provide our guests with a clean and comfortable room to relax in. And if there is any way that we can make our guests' stay even better, we happily want to accommodate that. We hope you stay with us again in the future....

Reviewed 27 October 2016

We arrived late/2amish...Check in was a breeze and the beds were very comfortable. Rooms are clean/with small kitchenette. Hallways are wide and well lit. Highly recommend. Breakfast was hot and a good variety. location is beside of a 24 hour pharmacy and across from a Copeland's restaurant and walking distance to a Publix grocery and several fast food type restaurants.

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Helpful?
Thank Kimela F
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Kimela F, I would like to thank you very much for taking the time to post a review for our hotel. Our location is ideal! Thank you for noticing. Rather you're in town for business or pleasure, the Homewood Suites Jacksonville Deerwood Park has got you covered. We hope you stay with us again in the future. And if...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Banquet Room

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Rd E, Jacksonville, FL 32216-1154 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,833 - ₹ 13,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
7 questions
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Savannah, Georgia
over a year ago
5 months ago
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites with sofa beds are extremely spacious and comfortable.”
 of 5 bubbles delconteeallmya, 2 Dec 2016 | Read review
“Don't think there is a bad room in the house!”
 of 5 bubbles virtual100, 26 Nov 2016 | Read review
“If you are a Hilton Honors member, you can reserve your room about 2 days in advance and personally select your room.”
 of 5 bubbles bethlivingfree, 11 Nov 2016 | Read review
“Our room was actually very close to the elevator (convenient) but we never were bothered by any noise.”
 of 5 bubbles 359tammit, 9 Nov 2016 | Read review
“Good hotel for long-term stays weekends are a little noisy”
 of 5 bubbles goorange045, 11 Oct 2016 | Read review
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