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Comfort Suites Jacksonville I-295

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Traveller (15)
Room & Suite (16)
Dining (4)
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Overview
  • Excellent56%
  • Very good24%
  • Average9%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (175)
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LanguageEnglish
95
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17
11
10
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All reviewsfront deskthe general managerrecently stayed heresocial hourhotel chainssouthern hospitalityworked finethe wi fiking suitenice hotelwonderful staywould stay here againmini fridgethe breakfast areagas stationthree nightsrosie
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1 - 5 of 175 reviews
Reviewed 1 week ago

I frequently stay at this hotel and can not say enough about the accommodating staff and management. Rooms are always cleaned daily which makes for a good nights rest. New carpet, upgraded furniture and a welcoming atmosphere makes it a great place to visit.More

Thank gbcharlotte9
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 1 week ago

Dear gbcharlotte9, We are certainly pleased that you had a "pleasant stay" at our property! We appreciate your very positive comments of a new modern look, welcoming atmosphere /clean hotel and accommodating staff! I will definitely share this with our hard working staff... Hope to...More

Reviewed 19 March 2018

We stayed in a Queen suite for 1 night. I was greeted at check-in by a semi friendly desk person. We kind of came off like I was a bother by wanting to check-in. Let alone the huff when I asked for extra towels. The...More

Thank Chris C
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 21 March 2018

Dear Chris C, Thank you for your review, I will be sharing your review with all the employee's as we really do strive to make sure each guest has a prefect stay, I feel the ball was dropped during stay and for that I am...More

Reviewed 23 February 2018 via mobile

This was the first time we've had prioroty parking for elite members at any Choice hotel. Was nice. This appears to be a 'midlife' Comfort Inn and Suites. Entrance to hotel not real clean. Walking through lobby, halls and entering room, did not smell fresh......More

Thank Norjean
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 21 March 2018

Dear Norjean, Thank you for your review, I am sorry to hear that your stay was not a positive experience, as we really do strive to make sure each guest has a perfect stay, but as far as being Nothing Special I would have to...More

Reviewed 17 February 2018

Arrived around dinner time with no acknowledge for being a platinum choice member and had to ask for addition points for being one. While going to our room, the halls needed vacuuming. Bathroom was fine but needed some TLC on the door jams. Bed was...More

Thank jgemza
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 23 February 2018

Dear jgemza, Thank you for your review,glad to hear you enjoyed our beds and breakfast, and yes we offer addition points or a snack but we allow you to choose between the options, as far as the door jams we are currently under construction so...More

Reviewed 14 February 2018

Check in was very quick after some mix up with our room booking which Roxie cleared up very quickly. We were offered some free snacks when we arrived. Rooms are clean except that the edges all around the room had debris.I think all this needs...More

1  Thank Ojemma1
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 23 February 2018

Dear Ojemma1, Thank you for great review, Delighted to hear you had a great stay with us as we really do strive to make sure each guest does. I am truly sorry about your scarf. Hope to see soon!

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 111 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (16)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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April M
29 January 2016|
AnswerShow all 2 answers
Response from Roxie S | Property representative |
Pool hours are from 7:00am-9:00pm
0
Votes
retire13
9 January 2015|
AnswerShow all 3 answers
Response from MikeRSM | Reviewed this property |
I do not know the age, but it is well kept and clean.
0
Votes
Room Tips
"The 4th floor seems to be newly painted and has king size beds."
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"Don’t go there"
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"They are all suites - you can't go wrong!"
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"the front of the building has a great sunrise and set"
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