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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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655 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Jacksonville-Airport
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Showing 651: English reviews
Amelia Island, Florida
Reviewed 9 October 2016 via mobile

We live on Amelia Island Florida. This past week class 4 hurricane, Matthew, headed our way. Find a hotel? Impossible! We ended up at the Hampton Inn, Jacksonville airport. Not only did they find us a room, Led by the manager, Ron Ring, they remained calm and gracious to everybody in a really frantic environment. No price gouging and no...

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Helpful?
1Thank Steve L
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review 0of our property. I am thrilled that we were able to keep you comfortable during that hectic time. We at Hampton Inn and Suites Jacksonville airport are always here for you.

Rochester, New York
Reviewed 8 October 2016

Despite arriving on a Wednesday afternoon during the 2016 pre-Hurricane Matthew assault on the Jacksonville area the reception staff greeted us warmly and quickly helped us to reach our room before the 4PM check-in hour. They were courteous, efficient and especially helpful with working out how to return our rental car early at the airport and get us back to...

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Helpful?
1Thank Matt M
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, It was quite crazy here for a few days, I am grateful that we were able to keep you and your family as comfortable as possible considering the circumstances. We look forward to serving your future lodging needs at Hampton Inn and Suites Jacksonville airport.

United States
Reviewed 8 October 2016

We've stayed at several different hotels at the Jax airport. This is by far the best! The rooms, the service and the cleanliness are all outstanding. Marie, who checked us in, was excellent. We left our car in their lot for 2 weeks. When we returned to the airport, we called and they sent over the shuttle to pick us...

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Helpful?
1Thank EastBeachBum
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your glowing review. At Hampton Inn and Suites Jacksonville airport we strive to offer excellent guest experiences to our guest. It is wonderful to know we are still keeping our end of the bargain.

High Point, North Carolina
Reviewed 8 October 2016

Decent hotel for the price. I usually stay Marriott but my group was staying here. Room was okay, bathroom definitely needs some upgrading... sink had rust in it and shower head wasn't the greatest...

Review collected in partnership with Hampton
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Helpful?
Thank 459cameronc
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we are scheduled to have our bathrooms refreshed later this year as we just completed the rooms themselves. We look forward to showing off the new stuff to you next visit.

Jacksonville, FLA
Reviewed 4 October 2016

Stay here when we have an early flight. So convenient and accommodating staff. We stay on park, stay, fly, so when returning to Jacksonville we call hotel, and they pick us up and return us to our car. So convenient.

Review collected in partnership with Hampton
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Helpful?
2Thank nelsonb811
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am thrilled that you enjoyed your visit to our property! I hope that if you're in the Jacksonville, Florida area again that we would have the honor of serving your lodging needs.

Reviewed 2 October 2016

Hampton Inn is a well managed brand. the properties we have stayed at when traveling have always maintained high standards of cleanliness and gracious and helpful staff. In this case,Hampton makes flying out of Jax a good option. The ability to park one's vehicle there while away and the 24 hour shuttle to and from the airport are great features....

Review collected in partnership with Hampton
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1Thank 811deidreh
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we are thrilled that we were able to meet all your travel needs. Please feel free to call upon on your next visit to the Jacksonville airport Hampton Inn and Suites, we are looking forward to serving your future lodging needs.

San Juan, Puerto Rico
Reviewed 30 September 2016

Very nice front desk attentive reception personnel. The most important thing the hotel room was clean, and fresh. The bed was so comfortable and you could fill the cleanliness in the bed sheets. Excellent breakfast in the morning, even a small omelette and some bagel toppers. Very nice for a very affordable rate.

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Helpful?
1Thank JO D
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for you lovely review, I am thrilled that you loved your visit to our property! I hope that if you're in the Jacksonville, Florida area again that you will choose us to stay with.

Jamestown, United States
Reviewed 30 September 2016

Hotel location was good, overall cleanliness was also good however the carpet in my room (222) was very sticky. Lighting in the parking lot was inadequate in my opinion and there were to few places, this could be due to the hotel allowing for long term parking for the airport and cruises. We tried using this service however could not...

Review collected in partnership with Hampton
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Helpful?
Thank Daryl J
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I have addressed your issues on your hotel survey. We strive to offer only excellent guest experiences and hope that you wont let this one issue turn you against our property.

Reviewed 29 September 2016

My wife and stayed one night there before boarding the cruise ship. Marie was so friendly and helpful with the booking. SHe also was able to connect me to Christine who shuttled us to the port at a very reasonable rate. The Hotel also alowed us to park our car there while we cruised at a minimal cost. From the...

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Helpful?
Thank dolpfn
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for the review, I am so glad that we were able to help you with booking as well as shuttle to the cruise port. We strive to offer excellent guest experiences to all our guest. I thrilled that we met or mark with you.

Atlanta, Georgia
Reviewed 28 September 2016 via mobile

My husband and I checked out this morning after an extended business trip. We both miss this hotel and staff already. Marie and the entire staff treated us as family and made sure our stay was a great one. The hotel was very clean and comfortable. The pool, hot tub, and fitness center were great after a long day. The...

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Helpful?
Thank TeamATL
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review. I am thrilled that our staff went above and beyond for you and your family. I can say Marie (Me) am very pleased that you miss us already, hurry back to us. If you ever need anything give me a call and I will continue the excellent guest experiences.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: ₹ 6,911 - ₹ 11,675 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#12 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
“Hotel is very quiet. I don't think any room would be a problem”
 of 5 bubbles 255alicej, 21 Dec 2016 | Read review
5 of 5