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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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676 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Start your review of Hampton Inn & Suites Jacksonville-Airport
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Reviewed 2 days ago NEW

There were some sour moments, a few things that were clearly out of the employee's control. overall I was satisfied with stay and that was because of the excellent service by Jameson, Karen, Caleb, and Mr. Joe. These employees truly made lemonade out of Lemons. If it were not for their support and continuous support I would have not been...

Review collected in partnership with Hampton
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Helpful?
Thank La Toya B
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to write your review, I would really like to touch base with you to see what issues there were for you on our property. I am thrilled that regardless you enjoyed your stay. For training purposes I would like to know the details. Feel free to contact me via email or phone @ 904-741-4001 or...

Greensboro, North Carolina, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We spent three nights recently while in the area to attend the Amelia Island Concours D'Elegance car show. We have stayed at several nearby hotels, but this one was a step above. The room was spotless,(we checked wth a flashlight). Breakfast was great, there were lots of options to suit anyone. What put this hotel a notch above others we...

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Helpful?
Thank Maureen M
About Hotel's Favourite Review
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Wow... I am so thrilled that you had such a great experience on our property. We are blessed with a great management team and you are correct in stating that our friendliness is not forced, We All Love what we do and it shows in our actions and demeanor. We so appreciate your taking time to write this review as...

Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

I'm becoming a convert to the Hampton brand. This hotel is top notch. The entire staff was very friendly and accommodating. The rooms have been recently renovated, so they are very fresh and modern. Plenty of outlets for devices to be plugged in. There is an airport shuttle available if you need it to get to/from the terminal. There is...

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Helpful?
Thank outlawin51
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am thrilled that we were able to maintain the Hampton standard to continue to convert you to our Hampton. We love our jobs and our guest and it shows in all we do. Thank You for choosing our property and we hope to take care of any future lodging needs.

Reviewed 5 days ago NEW

Recently stayed in this hotel for the Concours D' Elegance. Caleb at the front desk greeted us and was very professional and friendly. We were traveling with a large group (20+ rooms) and everyone was disappointed about not having fresh cookies after a long day on the road like the other Hamptons we had stayed at on the trip. We...

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Helpful?
Thank Deberah H
Kasil
Reviewed 5 days ago NEW

From the moment you walk in to that moment you lay your head down this hotel represents the name Hilton as it should. Caleb at the front desk was pleasant and speedy. Room was spotless. Excellent stay.

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Helpful?
Thank Jeff S
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for he great review, we are very happy that your stay was good. We appreciate you taking time to write a review for us as we love to hear feedback from our guest. We look forward to serving your future lodging needs.

Amelia, United States
Reviewed 6 days ago NEW

Convenient location, close to the airport, highways, shopping and restaurants. Staff is very professional and courteous, rooms clean and quiet, just the way we like it. Would definitely recommend and we will definitely stay here when visiting family in the area.

Review collected in partnership with Hampton
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Thank jameshJ5731IC
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking the time to write such a great review, we truly appreciate it. We strive daily to offer only excellent guest experiences, as we want to be your go to hotel when in Jacksonville. Florida. Thanks again and we look forward to serving your future lodging needs.

Reviewed 1 week ago

Nice hotel, and super nice front desk man named Nick. The room was clean and breakfast was nice. Couldn't ask for anything to be better for our one night stop along our way to Florida. I would recommend this hotel and will stay here again.

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Helpful?
Thank 265elizabethh
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for recommending our property, we love that you were impressed enough to do so. We strive to offer only excellent guest experiences for all our guest, regardless to how long their stay is. Hoping to serve your future lodging needs.

Curtice, Ohio
Reviewed 1 week ago

Very impressed with this hotel staff. James went above and beyond to help our family and make sure we were comfortable I couldn't thank James enough. Every staff member went out of there way to have a conversation with our family.

Review collected in partnership with Hampton
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Helpful?
Thank aprilb81
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for the great review, I am pleased that our staff we above and beyond for you and your family. We love what we do and it is awesome to hear that we are accomplishing our goal of excellent guest service. Looking forward to serving your lodging needs in the future.

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

All the basics are here and they are basics. Paper plates and plastic knifes, forks and cups. Only food is breakfast, but plenty of local restaurants. Pick up service from airport is good, nothing local to do.

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Helpful?
Thank Keith R
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to write a review for our property. I am a little saddened that we only qualified as basic for you as we strive to offer excellent service to our guest. Perhaps if you have a moment and could tell me how we could have made this stay better for you. As we work diligently to...

Jacksonville, Florida
Reviewed 2 weeks ago via mobile

You can catch the shuttle from the airport and you can be there within 5 minutes. The staff is super helpful and the amenities are great. They even have a good variety of items on the breakfast bar which is included in the price of the room.

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Helpful?
Thank Jaysuhn12
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You so much for taking the time to write a review for our property. We appreciate being told by our guest that we are maintaining our goal of offering excellent guest experiences. We hope to serve your future lodging needs.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: ₹ 6,741 - ₹ 11,649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#12 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their guest services agent will help you choose.”
 of 5 bubbles Watergal75, 1 Mar 2017 | Read review
“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
5 of 5