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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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607 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Perry, Illinois, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Have nothing but good comments for the hotel, staff and shuttle staff. We have stayed here previously and will probably stay here again if the need arises. Breakfast is adequate, about normal for this type hotel, but generally a good value. Enjoyed everything about our stay here.

Review collected in partnership with Hampton

Helpful?
Thank Barbara T
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for such a great review, we strive to offer only excellent guest experiences. It is nice to know we are continuing on that path, and to hear it from such great guest like yourself. More 

Laurel, Delaware
1 review
Reviewed 1 week ago

Excellent staff!! So warm and friendly! Accommodations were very clean and so Comfortable! The rooms were very spacious. Great internet hook up. Food for breakfast was so delicious and great selection. The gentleman who checked us out was so kind also!

Review collected in partnership with Hampton

Helpful?
Thank no1mommy
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, it is awesome to get reviews like this. We work daily to ensure that our guest realize how important they are to us. All our staff strive to ensure that each guest it addressed personally by as many staff members as possible. We look forward to your next stay. More 

North Carolina
Level Contributor
199 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 1 week ago

The front desk staff provided exceptional service from the moment we arrived as well as the other employees we met while there (greeted with enthusiasm and friendliness by Nick who was very welcoming and always smiling each time we saw him). Our room was clean, really everything was clean and fresh and extremely quiet - this is by far the... More 

Helpful?
1 Thank 478carmenw
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am thrilled that you enjoyed your visit to our property! All our staff does anything needed to insure an excellent stay for our guest, Nick is no exception and I will pass along your compliment. We look forward to your next visit. More 

Lakeland, Florida
1 review
Reviewed 1 week ago

Great location with all the amentaties around and in the hotel. Very easy to get to outside locations. Easy access to my job. Plenty of parking area not to have to worry about having a park spot. Awesome

Review collected in partnership with Hampton

Helpful?
Thank chrisfF3524FR
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review. I am thrilled that you found the amenities that fit your needs at our property. More 

Leesburg, Virginia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Ok, I don't write perfect reviews very often, but this hotel deserves it! Check in was easy and Marie was super helpful and friendly. Room was perfectly clean (and I'm picky) and bed was soooo comfy. Then breakfast was good and check out with Danita was great... again, another friendly face! I definitely will be back!

Review collected in partnership with Hampton

Helpful?
Thank KZimms
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your wonderful review, We are thrilled that you loved your visit to our property! We strive to offer only excellent guest experiences on our property. And it is awesome to hear that we are meeting our goals with our guest. More 

Sandwich, Illinois
1 review
Reviewed 2 weeks ago

The staff was very good and Friendly especially the morning desk agent,she was pleasant and helpful even at 4:am. The hotel could use some updated and the beds were lumpy. There were annoy light in the room like very bright micrwave

Review collected in partnership with Hampton

Helpful?
Thank Sherrypl26
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am sorry that there was an issue with the bed, those are brand new and were replaced with our refresh in August 2016. I hope that if you're in the Jacksonville, Florida area again that we will have the honor of serving your lodging needs. More 

Mooresville, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Our family stayed here the night before our cruise. The staff were extremely friendly upon check-in. The rooms are modern, spacious, and very clean. The only negative was the prices in the snack area ($6 for a beer 😬) The free breakfast is a great plus and a very nice man named James ensured that the dining area stayed clean... More 

Helpful?
Thank Asheli T
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we are thrilled that you enjoyed your visit to our property. I will pass along your kind words to James. More 

Claxton, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

When me and my family traveling it takes a lot to get all 5 of us going and get to our destination .... I can trust that our room will be ready and clean when we get there..... My family will happy with all the amenities that yall offer Thanks so much the Amburn Family

Review collected in partnership with Hampton

Helpful?
Thank 669christya
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for such a lovely review, we always love to here that we are still on our path to offering excellent guest experiences to all of our guest. Looking forward to your next visit. More 

Cleveland, Ohio
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Clean and updated hotel. Friendly staff. The fitness center has 1 treadmill, 1 elliptical, 1 bike and a full set of free weights. Outdoor pool and hot tub Complimentary breakfast is "standard Hampton". Large rooms have sofa bed and mini fridge and microwave

Helpful?
Thank DaveZ111
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased that our amenities were right in line with your needs. Hope to see you on your next trip thru Jacksonville Florida. More 

Gulpen, The Netherlands
Level Contributor
158 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is just a five minute drive from the airport and situated in a quiet area. Very friendly staff, swift check-in. Rooms are good, nice bedding and clean. Good wifi and internet speed. Breakfast is ok. Longhorn steakhouse is within walking distance and offers discount for motel guests.

Helpful?
Thank Elmer&Lizette
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am pleased that you enjoyed your visit to our property! We look forward to serving you're future lodging needs. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: ₹ 6,955 - ₹ 10,637 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#8 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
7 questions
Ask a question
5 months ago
Thomasville, Georgia

See all questions (7)

Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“let Danita chose room type”
 of 5 bubbles 324alc, 29 Aug 2016 | Read review
“stay away from the stairway and elevators for a quieter night sleep”
 of 5 bubbles BonnieDowden, 27 Jun 2016 | Read review
“Less airport noise on the even numbered side of the building”
 of 5 bubbles true7, 22 Jun 2016 | Read review
“It was easy access to all highways yet very quite.”
 of 5 bubbles A4569ZSlindac, 22 May 2016 | Read review
“All rooms are away from any traffic noise.”
 of 5 bubbles Steve408, 3 Feb 2016 | Read review
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