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Hampton Inn & Suites Jacksonville-Airport

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Traveller (66)
360
Panoramas (13)
Dining (32)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Contact
13551 Airport Ct, Jacksonville, FL 32218-7265
Getting there
Jacksonville Intl Airport3 km
Brunswick Golden Isles Airport78 km
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Reviews & more
902Reviews
299Photos
14Q+A
65Room tips
Traveller rating
  • 521
  • 241
  • 77
  • 35
  • 28
Time of year
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  • English
Popular mentions
Not being petty but it’s the little things that matter When we travel. This day and Hampton Inn’s because I love the complementary cookies and the herbal tea right at the breakfast bar this place had neither which kind of bums me out. The pillows were tiny but at least a friend
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Review collected in partnership with Hampton
Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-Airport
Responded 4 days ago
Thank you for your comments via our mobile app regarding your stay at the Hampton Inn & Suites. We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. Because you have taken the time to share your experience, we will pass along your comments to the hotel management team so that they can be reviewed and addressed internally. Should you have any additional questions relative to this matter, please reply to this email and we will be happy to be of further assistance.
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Hotel's Favourite
Because of Raye Hall's integrity, honesty and willingness to go above and beyond for her customer, we had a happy ending. My wife lost her diamond ring (family heirloom) in the room when she showered this morning. We didn't notice it missing until we were at the gate at the
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Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-Airport
Responded 13 Dec 2018
On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking time out of your busy day to complete a survey regarding your visit with us. I can't wait to share your review with our hardworking team members! Survey’s like these help provide feedback on areas we need to improve and maintain so we can continue to provide a 5 star experience for our valued guests. Please feel free to personally contact me the next time you are planning on coming back or have suggestions to help provide an even better experience the next time you stay with us. It would be my great pleasure to take care of you! I look forward to having you back as a guest at our hotel in the near future
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My husband and I stayed at The Hampton at Jacksonville Airport, it was very convenient and the shuttle was right on schedule. The staff was excellent. We needed extra pillows and housekeeping had no problem getting them for us. Room was clean.
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Review collected in partnership with Hampton
Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-Airport
Responded 4 days ago
It was our pleasure having you stay with us. Thank you for taking the time to provide us your much valued feedback. I cannot wait to share your compliments with our hardworking team members! Please feel free to personally contact me the next time you are planning on coming back or have suggestions to help provide an even better experience the next time you stay with us. It would be my great pleasure to take care of you! I look forward to having you back as a guest at our hotel in the near future
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Our family of 5 stayed here before a cruise. We booked a suite, with a pull out sofa. It was spacious and comfortable. The room size, in combination with the continental breakfast, it was a wonderful deal. Only 15 minutes to Jaxport and tons of restaurants nearby.
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Review collected in partnership with Hampton
Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-Airport
Responded 1 week ago
On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport FL, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! It was our pleasure having you stay with us. Thank you for taking the time to provide us your much valued feedback. Survey’s like these help provide feedback on areas we need to improve and maintain so we can continue to provide a 5 star experience for our valued guests. We look forward to the next time we have the privilege of taking care of you.
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Stayed for one night in January 2019. Booking, finding it, parking, and checkin were easy. Staff was very friendly. The place was very clean, pleasant decor, and everything we used worked. Room was big enough for 4 of us with 2 queen beds. Shower was hot and strong. REALLY loved
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Response from Brenda B, Guest Service Agent at Hampton Inn & Suites Jacksonville-Airport
Responded 2 weeks ago
On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport FL, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! It was our pleasure having you stay with us. Thank you for taking the time to provide us your much valued feedback. Survey’s like these help provide feedback on areas we need to improve and maintain so we can continue to provide a 5 star experience for our valued guests. We look forward to the next time we have the privilege of taking care of you.
Read more
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12345628
The hotel seemed more family oriented. We were busy with a class so don't know pool hours but when we came back at 9:00pm the pool was still open. It is about 20 minutes to the zoo, and 30 minutes to the beach according to the front desk. We went to Fernandina Beach one day and it was about 30 minutes as well. St Augustine is about 1.25 hours.
1 vote
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Do you offer free long term parking for a week stay if flying out of Jacksonville airport
The long term parking was $10.7 for Sunday night thru Sat morning and included the pick up and drop off to the airport.
0 votes
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We do offer parking. There is a 10.00 per 7 day fee. Plus the charge for your accomodations.
1 vote
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how far is this hotel from the beach
Expressway to JAX beaches will take approx 30 minutes, depending on traffic
0 votes
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Our property works with several shuttle companies to help with transportation. These companies are privately owned and only suggestions. Christine Coats @ 904-504-6240 does most of our guest. She can be reached via text as well. As for parking if driving to our location, if you stay on property you can use our on property parking for $10.00 for every 7 days the vehicle is parked. This is all on property.
0 votes
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123
"Great hotel near the airport with a shuttle that starts super early!"
"location seems fairly quiet. I can't imagine any of the rooms being too loud"
"Pick a room on top FL lower floors get noisy at night"
"get a suite one the first floor."
"Rooms overlooking the pool are away from the traffic and generally quieter."
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12345613
PRICE RANGE
US$ 119 - US$ 161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites jacksonville-airport hotel jacksonvillehampton inn and suites jacksonville-airporthampton inn jacksonvillejacksonville hampton inn
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
120
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