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Comfort Suites Baymeadows

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196 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 5 July 2016 via mobile

My husband and I visited the weekend of July 2th-4th. There was only one elevator working which was annnoying. The sink drained extremely slow. We asked the front desk if someone could check the sink, we were told someone would but no one checked or folliwed up. We had to ask for room service the 2nd day, only to be...

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Helpful?
Thank Gwendolyn G
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

We are extremely sorry to hear that you did not enjoy your stay. We encourage you to give us another opportunity to exceed your expectations as we now have both elevators working and 2 completely renovated floors! Thank you for your review as it helps us improve. Rest assured that the issues you had have been taken into focused consideration.

Valdosta, Georgia, United States
Reviewed 31 May 2016

Once I arrived I noticed they were under construction, which did not change my mind about staying. They were not able to meet my request due to the room I wanted being redone. The room I was given instead was one that had been finished already. I still enjoyed my stay as I always do and had no problems besides...

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Helpful?
1Thank Tameika M
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

Thank you for your review and we are glad that you enjoyed your stay.

College Park, Georgia
Reviewed 18 May 2016

I just checked out and the hotel is under construction. Good thing too, because it is falling apart..my bathroom ceiling had a hole in it and the wall was peeling. It looks like they are just starting construction so you might want to call to find out how far along they are and what time the noise starts in the...

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Helpful?
Thank roadwarrior1982
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

Thank you for your review. We are terribly sorry for all the inconveniences during your time with us. We have since changed the hours our crew can work so they do not disturb the guests, both elevators are now working, and the interior has been updated and upgraded. We hope you give us another opportunity to serve you and return...

Carefree, Az
Reviewed 8 May 2016

The price is good for the Jacksonville area; just over $100. The location is close to the freeway. It is within walking distance to a Hardees, Arbys, and a smokehouse type restaurant. The desk staff could smile more and pretend they are glad to see you. Check-in was nominally efficient. The room was just off the lobby. Not recommended since...

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Helpful?
1Thank Resque
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

We are apologetic that you had issues with our hotel during your stay. Since then, we have made significant changes to the hotel in every area you specified. We invite you to come back and experience these changes at your convenience and we thank you for choosing us as your place for lodging during that time and hope to see...

Jacksonville
Reviewed 8 May 2016 via mobile

I was very excited about my stay until I walked into the door and was greated by the rudest front desk clerk I've ever encountered. Her name was Odette, she was extremely rude, she was unprofessional. She sat on a stool the entire time, I felt as if I was bothering her. I asked to speak to a form of...

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Helpful?
1Thank Annie J
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

We are very sorry to hear that you had such a negative experience at our hotel. Customer service is extremely important to us so we took this situation very seriously. Please give us an opportunity in the future to have you as our guest as the customer service issues you encountered have been revamped and resolved. Safety and protection to...

Reviewed 7 May 2016

This Comfort Suites property is somehow dated. As I entered the room, the room is a little bit smelly like very damp. But the room was overall in a pretty good shape (except for the bathroom). It looks like they only renovated the room itself, but not bathroom. The bathroom was in a BAD need of remodeling/renovation. The bathroom doesn't...

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Helpful?
1Thank ncflightsim
Comfort S, Guest Relations Manager at Comfort Suites Baymeadows, responded to this review

We are truly sorry you did not enjoy your time with us. We have made major changes to our hotel since you stayed and sincerely hope you will visit us again. Please call me when you know you will be returning to Jacksonville so we can plan a much better stay for you. Be safe and thank you for taking...

Penacook, New Hampshire, USA
Reviewed 24 April 2016 via mobile

Stayed here after driving all night. Hotel was under construction and the first room given to us was nasty and smelled terrible. Front desk gave us another room that was nicer. Because of the construction one of the elevators was not working. The one working elevator smelled of urine and looked like it was straight out of a public parking...

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Helpful?
Thank ScottyL_10
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

I apologize this happened during your stay. I'm happy we were able to provide you with a better room during your stay. We took all your comments very seriously and we are continuously making improvements with our renovations. I hope you give us another try and take the opportunity to enjoy our pool and fitness center also. Happy Travels, Amber...

Atlanta, Georgia
Reviewed 19 April 2016

This place is under renovation, so it is hard to give it a good review. I hope that the renovation is a complete renovation, it needs it, right down to the elevators. Parking was adequate, and there was a decent BBQ place within walking distance (but they do not serve beer).

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Helpful?
Thank traveling_fiber_guy
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

You are right, we are doing a complete renovation of the hotel. I'm sorry your stay wasn't more enjoyable. We hope you come visit us again when our rooms are completed this July. I'll even pass along your suggestion to 4Rivers Smokehouse next door. Happy Travels, Amber Diener Front Office Manager

Jefferson City, United States
Reviewed 12 April 2016 via mobile

Very friendly front desk employees! Property is very dated. There is some renovation taking place but I don't think it will be enough to elevate it's status. The pool is NOT heated so quite cold in April!!! Will not stay again!

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Helpful?
Thank Eileen G
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

We apologize that your stay wasn't more enjoyable. We are doing a complete renovation of all our rooms in stages. We plan to have them all completed this summer. I hope you will still consider us for your next stay in Jacksonville so we have another opportunity to show you our upgrades! Happy Travels, Amber Diener Front Office Manager

Reviewed 6 April 2016 via mobile

We stayed during april 1 to 3. The hotel has signs saying under going renovation all over the hotel where it has problem areas (i.e. leaky ceiling, holes in the walls covered with wallpaper in the hallways, old and broken elevator). We stayed during the weekend, so we didn't see any work being done. The front desk is heavily understaffed...

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Helpful?
Thank Chi L
ManagerComfortJAX, Front Office Manager at Comfort Suites Baymeadows, responded to this review

We are completely renovating our hotel. This includes the elevators, all the pipes, furniture, everything... Its unfortunate so much happened the weekend you stayed. Obviously, the fire alarm going off and the following confusion was not part of our plans! Yet we are fixing or replacing everything you mentioned. We really hope you stay with us again next year so...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Comfort Suites Baymeadows, a Jacksonville hotel near Downtown Jacksonville and Jacksonville beachesConveniently located close to Jacksonville's businesses, the entertainment district and Jacksonville beaches, the Comfort Suites® Baymeadows is ideal for everyone. This Jacksonville, FL hotel provides easy access to Downtown Jacksonville, the Museum of Science and History, Times-Union Center for the Performing Arts and Jacksonville Municipal Stadium, home of the Jacksonville Jaguars. The Southpoint/JTB and Baymeadows Corporate Centers are close to this Florida hotel. The Mayo Clinic and Baptist Medical South are located less than eight miles away.The University of North Florida, Jacksonville University and Florida State College at Jacksonville South Campus are less than 10 miles away. The Avenues mall and St. John's Town Center, which features more than 150 shops and services, are just three miles from the hotel. Several golf courses and historic St. Augustine are only 15 minutes away.Located on the banks of the St. John's River, Jacksonville Landing is home to a variety of unique shops, fine dining, trendy bars and nightclubs buzzing with excitement. Several restaurants and lounges are within walking distance of the hotel. ... more   less 

Additional Information about Comfort Suites Baymeadows

Address: 8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
Region: United States > Florida > Jacksonville
Price Range: ₹ 5,825 - ₹ 8,966 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Baymeadows 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Comfort Suites Baymeadows Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Baymeadows staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to corner rooms are larger and more window view!”
 of 5 bubbles estaba, 8 Mar 2017 | Read review
“Great Wifi - quiet rooms away from elevator”
 of 5 bubbles doran5281, 7 Mar 2017 | Read review
“Rooms on the 2nd. Floor were really quiet”
 of 5 bubbles joyw792, 21 Feb 2017 | Read review
“Corner Suite has a jacuzzi tub and was excellent”
 of 5 bubbles cindycX8180UR, 15 Feb 2017 | Read review
“all of them there great”
 of 5 bubbles 563timothyv, 2 Feb 2017 | Read review
5 of 5