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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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Fairfield Inn & Suites Jacksonville West\/Chaffee Point
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192 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Jacksonville West/Chaffee Point
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Showing 191: English reviews
Pompano Beach, Florida
Reviewed 31 March 2016 via mobile

Stayed for a week on business related matters and felt very welcome by staff. Breakfast, Tuesday's event and night cookies are great addition to room services. Swimming pool and gym are in great condition. Diverse food options surround this hotel. Definitely will stay again.

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Helpful?
Thank ojcuevas
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank for taking time to review our hotel, we are pleased that we were able to meet your expectations. And would love for you to visit our location again if your travels bring you back to Jacksonville. Again as General Manager and on behalf of the entire staff Thank you again for allowing us to be your home away from...

Reviewed 28 March 2016 via mobile

We stay here every year for the swim championships at Cecil Aquatic Center. Great staff, comfy beds, good location (close to interstate and plenty of restaurants and a grocery store) and a decent breakfast. Indoor pool is a big plus. We will definitely be returning in 2016, along with most of our team. Go Stingrays!

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Helpful?
1Thank Kimberly G
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time out to leave a review regarding your stay, we are so delighted to hear that your stay was satisfactory, we have partnered with Cecil Aquatic Center for some time now and every group and participate like yours has always been a pleasure to host. We hope that you will stay with us again and...

Cumming, Georgia
Reviewed 13 March 2016

Very clean hotel. Front check-in was very kind and helpful. Easy to get too from I-10. Free breakfast was well laid out and hot, there was even person there to help you. Next time in the area will stay there again.

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Helpful?
1Thank fred b
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to leave a review, we are delighted to hear that your stay with us up to your satisfaction. We look forward to seeing you again if you are ever in the Jacksonville area.

Houston, Texas
Reviewed 8 March 2016

Love the location of this property. Close enough to the freeway and a restaurant, gas stations and fast food nearby. I will have to say that Kiara (sp?) at the front desk made me feel a valued Marriott Elite customer and went out of her way to make me feel welcome and take care of an issue I had (no...

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Helpful?
1Thank Dollc
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for allowing us to take care of your lodging needs, As General Manager of this property we take pride in knowing that we are meeting and or exceeding your expectations. I wanted again to take this time out again to thank you for the kind remarks regarding staff and your experience with us. We are definitely...

North Branford, Connecticut
Reviewed 27 February 2016 via mobile

This is my seventh or eighth stay at this property, and I'm happy to say not too much has changed. Same Breakfast Ladies that are very personable, and genuinely concerned you have everything you need. Friendly and helpful front desk and housekeeping staff. Clean fitness area. Room was clean, though I think the bathtub may have been 'resurfaced', and I'm...

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Helpful?
1Thank CTbowlingmom
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time out to submit a review of your experience with our property, we are delighted to know that you had a wonderful experience and are looking forward to better serving you on your next one. If you are in the area please feel free to contact us to make an additional reservation. Thank you again...

Reviewed 25 February 2016

nice place, nice and clean rooms, friendly staff. too much for the location considering what we paid at the same type Fairfield on the beach on the east side of Jax. while eating the very good breakfast the dirty wing chairs could curb your appetite, they could use a good scrubbing obviously it has it good and bad points

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Helpful?
Thank gordon h
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to leave a review of your stay here with us. I do apologize for the problem issue you encountered with the rate and the condition of the sitting chair, I will definitely look into the issue as well your concerns. We do hope that the next time you visit our hotel we can accommodate...

Palm Beach, FL
Reviewed 23 February 2016 via mobile

We were not disappointed in the quality of the hotel. The room was clean and decorated ok, beds were comfortable, the pull out bed awful, and the coffee pot worked but you could only make 1 cup of coffee at a time. Difficult for 3 people. Breakfast was tasty and the coffee hot and fresh. I would stay here again.

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Helpful?
1Thank Travelgal33480
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to review our property, We are excited that we were able to meet and exceed your expectations. We do hope that we made a lasting impression with you and your travelers and hope that we will see you again.

West Palm Beach, Florida
Reviewed 16 February 2016

As a loyal Marriot rewards member and frequent traveler, I was less than impressed with this property. I stayed for one night with my grandson and the room was dated and lacked a thorough cleaning. However, the staff was welcoming and friendly and the hotel served it's purpose. It was centrally located and easy to access. I would not stay...

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Helpful?
Thank Amy P
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to review your past at here at our property. We are sorry that we did not meet your expectations, as General Manager it is my responsibility to make sure you stay with us was a memorable one that will have you to come back with us. We would love for you to give us...

Chapin, Illinois
Reviewed 9 February 2016

This location was a good halfway point on our drive from Fort Lauderdale, FL, to Columbia, SC. Our cruise was wonderful, but we enjoyed the quiet and comfortable location in Jacksonville to begin our recuperation. My husband and I enjoyed the hot tub (although it could have been hotter) and the complimentary breakfast. The hotel is clean, bright, and inviting.

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Helpful?
1Thank dmuzikmom
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for allowing us to be your stop in between trips, We want to thank you for allowing us to host you and your family. We do hope that you will be able to stay with us in the future. If there is anything you may need in the future please feel free to contact us at...

Paris, France
Reviewed 25 December 2015 via mobile

The rooms seems old, the hotel could be better if renewed. The rooms are big enough but in a old style. The restaurant is good and they can make late service if asked so. A little bit far from the downtown

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Helpful?
2Thank Lara P
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

As General Manager of the property, I want to apologize first and foremost for us dropping the ball during your resent at our property. We take pride in ourselves in providing the best possible lodging experience one could have while traveling and we failed you. I am going to take forward this to the appropriate team members & manager to...

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Near Fairfield Inn & Suites Jacksonville West/Chaffee Point

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,003 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
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Hotel Style:
#9 Business Hotel in Jacksonville
#10 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All lovely”
 of 5 bubbles Marcella727, 4 Jan 2017 | Read review
“I appreciate the handicap assessabilities.”
 of 5 bubbles connieg339, 1 Nov 2016 | Read review
“I would say all rooms would be equally quiet. I prefer the top floor so there is no noise above me, but that's just me.”
 of 5 bubbles 614MarciaB, 10 Jul 2016 | Read review
“Higher Floors are the best rooms in my opinion”
 of 5 bubbles MrsMyles1982, 31 May 2016 | Read review
“Even number rooms on the back side to avoid parking lot lights.”
 of 5 bubbles Bren5472, 25 May 2016 | Read review
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