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30/7/2017 31/7/2017
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    Hilton Garden Inn Jacksonville Downtown/Southbank

    1201 Kings Ave, Jacksonville, FL 32207-8686
    Hotel website
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    30/7/2017 31/7/2017
    US$ 105
    US$ 101
    US$ 105
    US$ 101
    US$ 105
    US$ 101
    Traveller (22)
    Room & Suite (31)
    Dining (3)
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    Overview
    • Excellent48%
    • Very good32%
    • Average11%
    • Poor7%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
    Special Offer: Double Points, Every Stay
    Hotel deals
    Hyatt Regency Jacksonville Riverfront
    2,797 reviews
    #11 of 133 hotels in Jacksonville
     
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    Omni Jacksonville Hotel
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    Hampton Inn Jacksonville Downtown I-95
    890 reviews
    #17 of 133 hotels in Jacksonville
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (607)
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    There are newer reviews for Hilton Garden Inn Jacksonville Downtown/Southbank
    See the most recent reviews

    21 - 25 of 598 reviews

    Reviewed 12 June 2017

    Prime location in the downtown and Riverside area. I've passed this location numerous times and never thought to stay. Location is awesome near restaurants and a walkable distant to the river walk. I would definitely recommend this hotel...

    Review collected in partnership with Hilton Garden Inn
    Thank jamiej490
    Reviewed 12 June 2017

    Good Visit in Jax for work...Megan and Caroline made the rainy evenings tolerable offering recommendations on what the eat, what to see within the city and other restaurants to visit. Great conversation with good people making the stay feel like home.

    Review collected in partnership with Hilton Garden Inn
    1  Thank cherylsO3483XT
    Reviewed 11 June 2017

    Thank goodness we only had to stay one night, Have you seen the Movie My cousin Vinny? Experience it at this hotel. A train comes through between 1am and 4am several times, blaring its horn constantly. We were not told of this and it shook...More

    1  Thank janieo411
    Response from Aida G, Hotel Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 12 June 2017

    Dear janieo411, Thank you for taking the time to share your comments about your stay with us. Feedback such as yours is very important to us, because it helps us to improve the quality of other guests' experiences. We sincerely appreciate it.

    Reviewed 5 June 2017

    The staff should have stepped up their game for HH members and they did not. The bar crew was excellent, and very accommodating. The noise coming from the elevator was a big problem for me. I wish I'd not stayed this time, money down the...More

    Review collected in partnership with Hilton Garden Inn
    Thank sharondW3529FB
    Response from Aida G, Hotel Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 8 June 2017

    Dear sharondW3529FB, Thank you for taking the time to share your comments about your stay with us. Feedback such as yours is very important to us, because it helps us to improve the quality of other guests' experiences. We sincerely appreciate it.

    Reviewed 1 June 2017

    booked this hotel as a diamond member of Hilton Asked for a High floor not next to the pop machine , ice machine or the elevator first room, right at the ice and pop machine second room, (someone had been smoking in the room previously)...More

    Thank andymulvey51
    Response from Aida G, Hotel Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 8 June 2017

    Dear andymulvey51, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important...More

    Hyatt Regency Jacksonville Riverfront
    2,797 reviews
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    Omni Jacksonville Hotel
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    Hampton Inn Jacksonville Downtown I-95
    890 reviews
    #17 of 133 hotels in Jacksonville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$ 93 - US$ 199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Romantic Hotel in Jacksonville
    • #25 Business Hotel in Jacksonville
    • #33 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
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    Traveller (22)
    Room & Suite (31)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (36)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Lucy P
    26 November 2016|
    Answer Show all 5 answers
    Response from 500ow | Reviewed this property |
    very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
    1
    Vote
    Lisa S
    12 October 2016|
    Answer
    Response from 500ow | Reviewed this property |
    not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
    0
    Votes
    Sara G
    19 May 2015|
    Answer Show all 2 answers
    Response from ParkingMeter |
    The building is actually split into two separate hotels, one side Hilton Garden inn and Homewood Suites on the opposite side. The Homewood Suites side has all of the room balconies you see in the picture, none of the rooms... More
    1
    Vote
    Room Tips
    "I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
    Read review
    "choose an other hotel"
    Read review
    "watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday"
    Read review
    "Ask to have a room away from the train (if possible)"
    Read review
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